2-Year Accidental Geek Squad Protection

  • Model: 2 YR ADH 300-349.99 NC PHONES
  • SKU: 3311018
2-Year Accidental Geek Squad Protection
$119.99
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Overview

Ratings & Reviews


Overall Customer Rating:
95% of customers would recommend this product to a friend (34 out of 36)

Features


2-Year Accidental Geek Squad Protection


Overall customer rating

4.6
95%
would recommend to a friend

Most recent reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    Best warranty in town

    Posted
    SallytheCamel
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Best warranty in town!! They have always gone above and beyond to repair or replace any item that I have bought to this warranty for. Highly recommend this service.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great protection to have

    Posted
    Poppy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My brother dropped his phone and cracked the screen, he took it back and BestBuy replaced the phone without any problem

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    great product

    Posted
    angladms42
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    great product, dependable, reason priced, great service

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    does not cover all they say it does

    Posted
    Melman
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    not worth the value and too many people who do not know what to do when something happens

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great deal

    Posted
    Rach14
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I would recommend because you never know what counld happened.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Glad i got it

    Posted
    ColdWorld
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Best thing ever it great for just in case something happens . Peace of mind

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    best to upgrade

    Posted
    Dave
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    best to upgrade to a better phone since this is outdated

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    GS accidental protection

    Posted
    MPhone
    • Verified PurchaserVerified Purchase

    I’d like to share some of my shopping experiences at Best Buy. I bought a Moto G3 (3rd Generation) cell phone on Best Buy in Nov 2015 (Total order: $261.23), including a 2-year accidental Geek Squad protection plan ($69.99). In May 2017, I bought an iPhone 7 plus for more than $1,000 at a Best Buy Cambridge store (MA). I did not trade in the Moto G3 when I bought the iPhone because I was unable to secure any help for transferring user inf from the Moto G3 to the new iPhone. Later that week, I managed to back up the inf on the Moto G3 with help from Apple customer service. Unfortunately the Moto G3 got damaged at the screen before I found time to trade it in. I visited the Best Buy Cambridge store recently on July 12, hoping to buy a case for my new iPhone and have the Moto G3 traded or repaired. To my surprise, the Geek Squad staff demanded an extra $50 for replacing the damaged Moto G3. As I was no longer using the Moto G3 and had little time to go through the processes of shipping and followup, I gave up. Another experience I had at Best Buy is about a fridge I purchased on the website this March (Total order: $117.60), for which I bought a standard 2-year Geek Squad protection ($21.99). Soon after it arrived, serious frosting developed around the freezer door, which made it almost impossible to open it. I inquired about the problem at Best Buy Cambridge store. The Geek Squad clerk explained that I need to call the national service hotline (800-433-5778). When I called the hotline, the agent told me that I had to take the fridge myself or ship it to a local store to have the problem examined.

    I would recommend this to a friend


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