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2-Year Standard Geek Squad Protection

2-Year Standard Geek Squad Protection
$54.99

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    Overview

    Ratings & Reviews


    Overall Customer Rating:
    99% of customers would recommend this product to a friend (148 out of 151)

    Features


    Normal Wear and Tear

    We fix failures from dust, internal heat and humidity, plus defects in materials and workmanship

    Extended Coverage for Major Parts

    An additional three or five years of coverage is provided beyond the manufacturer's warranty period, depending on the length of the plan purchased

    Power Surge Repair

    We'll handle the repair costs for equipment failure due to a power surge or fluctuation

    Extended Warranty for Vacuum Cleaners

    An additional two or four years of coverage is provided beyond the manufacturer's warranty period, depending on the length of the plan purchased

    Transferable

    Anyone you give the covered product to will be able to obtain service under the Protection Plan. No additional charges or restrictions apply

    Convenient Claim Support

    We're here for you if something goes wrong


    Customer rating

    Rating 4.8 out of 5 stars with 151 reviews

    98%
    would recommend to a friend

    Pros

    Cons

    Looks like there aren't enough negative mentions yet.

    Most recent reviews

    See all customer reviews
    • Rating: 1 out of 5 stars

      Best Buy system does not track Geek Squad

      Posted
      Katherine
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I have a receipt for a two-year contract with the Geek Squad. I have scheduled the Geek Squad and they have come to my home. I have been chBest Buy system does not track Geek Squadarged again for their service. I’ve gone into the store with my issue. I have brought in a receipt. They were not able to find my Geek Squad purchase in their system. After days and days of research and complaining, they finally found three different accounts for me. Each time I name has been spelled wrong. Now I have been assured that I have only one account. And on this account I have no Geek Squad purchases. I’ve now spent over $500 To ensure Geek Squad service. And yesterday, I went in to the store and guess what. No Geek Squad service. But I was offered to purchase it for $200

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Neato

      Posted
      Jins
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Was contemplating to spend $50 just on insurance but glad I did. Best Buy replaced my defective neato when mine broke down.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great added protection

      Posted
      Spot
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      So glad I invested in this plan. It gives you no fuss, no hassle returns or exchanges.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      The Protection Plan that is right for my family!

      Posted
      Plum
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I know that the purchase of this plan was and is quite right for my family all over the country. My children are attending college in 2 different states, my sister lives in another state and this plan covers us adequately all over.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Poor design at battery connection

      Posted
      Bought3insured1
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Did not get extended warranty for 2 of 3. All have loose pin on circuit board for battery plug. Got 1st replaced under warranty, 2nd (1st) lasted for 6 months when bought 1 year warranty. 2 of 3 had issue just after warranty expiration, 3rd wasn’t out of box until after warranty expiration

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      does the job.

      Posted
      Duce
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I have not used the protection plan yet. It is nice to know that if something happens to the Roomba it can be fixed or replaced by going to the local store. This is a must have for this product.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great

      Posted
      Wvufan
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Gives me piece of mind knowing my stuff is covered!!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Review of a protection plan

      Posted
      Derek
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      It is a protection plan. Read the terms and conditions.

      I would recommend this to a friend


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