3-Year Accidental Damage Protection Plan - Geek Squad

$24.99
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Overview

Ratings & Reviews


Overall Customer Rating:
97% of customers would recommend this product to a friend (87 out of 90)

Overall customer rating

Rating: 4.8 out of 5 stars with 90 reviews

97%of customers would recommend this to a friend

Pros

Cons

Looks like there aren't enough negative mentions yet.

Most helpful reviews

See all customer reviews
  • Rating: 1 out of 5 stars

    Geek Squad Warranty

    Posted
    Jodid020514

    The worst warranty program ever! You pay monthly for a warranty program that does not cover water damage or physical damage. The customer service is horrible as well!!

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    Protection Plan Doesn't Protect

    Posted
    ITDepartment
    • My Best Buy® Member

    We're a college who purchased a TV online and was sent a TV. This TV came with a crack and when we mounted the TV and turned it on, the crack became apparent. We purchased a 2-year Geek Squad protection plan, and when we had someone come out to look at the TV, they said it wasn't repairable or replaceable. After 4 customer service representative transfers, I was told the same thing. I would like to say the last representative at least told us that we could go to the store to get a refund on the "Protection Plan." We won't buy from Best Buy again, we can't afford to not receive what we pay for. I wish them the best of luck in turning around this policy.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love geek squad protection plan

    Posted
    Dee612
    • Verified Purchaser
    • My Best Buy® Member

    I bought a dvd and warranty. My son dropped the DVD player an cracked the screen. Brought it to Best Buy geek squad and it was replaced for free with warranty

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth Every Penny

    Posted
    BissellLover
    • Verified Purchaser
    • My Best Buy® Member

    Best Buy's coverage is hassle-free and super fast when it comes to exchanging anything out. You don't even need to bring in a receipt or anything...it's all stored in their computers. Awesome

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Came in handy

    Posted
    Carlos
    • Verified Purchaser
    • My Best Buy® Member

    If your buying something and your worried about its durability definitely worth total protection plan from geekquad. It paid for itself and then some on replacement items.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good plan

    Posted
    CamD
    • Verified Purchaser
    • My Best Buy® Elite Member

    Can easily exchange items when broken or damaged at store

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great to get

    Posted
    Carlos
    • Verified Purchaser
    • My Best Buy® Member

    After having to return other products at other stores and not have a warranty this was a no brainer

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Not the greatest, but works

    Posted
    hannah7bobanna
    • Verified Purchaser
    • My Best Buy® Elite Member

    I bought these to use on a road trip for my kids. We have a vehicle with second and third row seating. I didn’t know until I opened them and tried to use them in the car, that there is no battery for them, and they both have to be plugged in to be used, but the package only comes with one vehicle power adapter, that is a Y cord to plug both in together. That’s fine if I wanted them in the same row of seats, but I wanted one in the second row and one in the third row. In order to do that, I either have to have cords roped all through my van, or buy a second power adapter (it comes with a home outlet power cord, but my van doesn’t have one, so I need either a power inverter or a second vehicle power cord for my vehicle). You do have to unstrap the Velcro in order to change out the dvd, but that wasn’t too much of a hassle, we just swapped dvds when we stopped or had one of our older kids do it for the younger kids. Overall, it gets the job done.

    I would recommend this to a friend


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