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You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
  • General
    • Product Name: 3-Year Accidental Geek Squad Protection
    • Brand: Geek Squad®
  • Other
    • Plan Type: GSP
    • UPC: 400058052264

You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.

  • If you accidentally damage your product while handling it, we'll take care of it.: Enjoy peace of mind knowing that you're covered if the unexpected happens.
  • If there's a failure from normal wear and tear, we'll repair it.: This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
  • If your computer won’t turn on because of a power surge, we'll fix it.: If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
  • If your screen has bad pixels or a shadow image, we'll correct it.: If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
  • You'll never pay for parts and labor.: We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
  • You can transfer your Geek Squad Protection.: When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
  • When something goes wrong, we're always here to help.: Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.

Q: What is the term length of the protection plan?

A: The term length of the protection plan is 36 months.

Q: What kind of damage does this protection cover?

A: This protection covers accidental damage.

Q: Does this protection plan enhance the manufacturer's warranty?

A: This Geek Squad Protection plan does enhance your manufacturer warranty.

Q: I bought a new Envy and had Geek Squad transfer all files from my old computer. When I got the new computer set up, the files with my documents and pictures were not transferred. I recycled my old computer at the store. Is it possible to get my files?

A: Hi there. Thank you for reaching out about this! I'm sorry for the late response. If you haven't contacted your local Best Buy store already, please do so as soon as you can! Sometimes, we keep a temporary copy just in case something like this happens. Please call them or head in right away. You can find information about your local store at www.bestbuy.com/storelocator.

Q: Does this protection cover any other PC's? As an example; a laptop I purchased at a different time.

A: Hi there. Thanks for your question. At this time, a device covered by the Accidental Geek Squad Protection is only for the individual computer. We do have a membership plan called Total Tech Support that covers an unlimited amount of computers for other services and support. If you have any questions, we'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.

Q: Hello, I bought a Inspiron touch screen desktop in March 2021. With the 3yr geek squad protection thing. Will that help me now that my computer is glitching. When I woke it up from sleep mode it had the lines.

A: Yes absolutely, call the Geek Squad, they will definitely help!! I LOVE the Geek Squad

Q: can this be used to help uninstall a app that corrupted

A: Hi there. Thanks for reaching out about this. We may be able to just help with that quickly in the store at your local Geek Squad. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. We may also be able to do this remotely if you'd like. For help with that method, you can call us at (800) GEEK-SQUAD or (800) 433-5778.

Q: Hi, my computer screen is cracked. It still seems to work. Does my Geek Protection cover this?

A: Your Geek Squad Protection will cover this if it hasn't expired

Geek Squad®

3-Year Accidental Geek Squad Protection

SKU: 5805226
$29.99
Sold By Best Buy
Items are covered under Best Buy's Return & Exchange Promise

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