You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
Q: What is the term length of the protection plan?
A: The term length of the protection plan is 36 months.
Q: What kind of damage does this protection cover?
A: This protection covers accidental damage.
Q: Does this protection plan enhance the manufacturer's warranty?
A: This Geek Squad Protection plan does enhance your manufacturer warranty.
A: Hi there. Thank you for reaching out about this! I'm sorry for the late response. If you haven't contacted your local Best Buy store already, please do so as soon as you can! Sometimes, we keep a temporary copy just in case something like this happens. Please call them or head in right away. You can find information about your local store at www.bestbuy.com/storelocator.
Q: Does this protection cover any other PC's? As an example; a laptop I purchased at a different time.
A: Hi there. Thanks for your question. At this time, a device covered by the Accidental Geek Squad Protection is only for the individual computer. We do have a membership plan called Total Tech Support that covers an unlimited amount of computers for other services and support. If you have any questions, we'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
A: Yes absolutely, call the Geek Squad, they will definitely help!! I LOVE the Geek Squad
Q: can this be used to help uninstall a app that corrupted
A: Hi there. Thanks for reaching out about this. We may be able to just help with that quickly in the store at your local Geek Squad. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. We may also be able to do this remotely if you'd like. For help with that method, you can call us at (800) GEEK-SQUAD or (800) 433-5778.
Q: Hi, my computer screen is cracked. It still seems to work. Does my Geek Protection cover this?
A: Your Geek Squad Protection will cover this if it hasn't expired
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.