About this item
You're excited to buy a new computer — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your hard drive stops working, we'll repair it.
We'll cover the cost of repair if your hard drive fails through normal use. Does not include Data Recovery.If your computer won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your picture looking like new.
You'll never pay for parts and labor.
We take care of 100% of the costs of parts and labor for covered repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name3-Year Accidental Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400058052264
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- A: AnswerHi there. Thank you for reaching out about this! I'm sorry for the late response. If you haven't contacted your local Best Buy store already, please do so as soon as you can! Sometimes, we keep a temporary copy just in case something like this happens. Please call them or head in right away. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
- A: AnswerHi there. Thanks for your question. At this time, a device covered by the Accidental Geek Squad Protection is only for the individual computer. We do have a membership plan called Total Tech Support that covers an unlimited amount of computers for other services and support. If you have any questions, we'd recommend connecting with your local Best Buy store. You can find information about your local store at www.bestbuy.com/storelocator.
Answered by GeekSquadSupport
- A: AnswerYes absolutely, call the Geek Squad, they will definitely help!! I LOVE the Geek Squad
Answered by Desktop
Q: Questioncan this be used to help uninstall a app that corrupted(1 answer)
A: AnswerHi there. Thanks for reaching out about this. We may be able to just help with that quickly in the store at your local Geek Squad. To get started, please visit www.geeksquad.com/schedule to set up a free consultation at your local Best Buy. We may also be able to do this remotely if you'd like. For help with that method, you can call us at (800) GEEK-SQUAD or (800) 433-5778.Answered by GeekSquadSupport
- A: AnswerYour Geek Squad Protection will cover this if it hasn't expired
Answered by butch31221
Q: QuestionDoes this include virus protection(1 answer)
A: AnswerHi there. Thank you for your great question. At this time, we do not include virus protection with our Geek Squad Protection plans. However, we may offer a free 6 month virus protection at the purchase time with a computer. I hope this helps. Please let us know if you have any more questions.Answered by GeekSquadSupport
Q: QuestionDoes this protection plan cover setting up my pc that I bought along with this plan?(2 answers)
A: AnswerNo it doesn't I had to pay at best buy to join geek squad and pay another $50.00 when he came to my house to turn it on for me so I am out of $200.00 dollars and my daughter showed me how to use my new computerAnswered by Lenord
Review Summary
Rating 4.7 out of 5 stars with 2708 reviews
4.7The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
3-Year Accidental Geek Squad Protection
User rating, 4.7 out of 5 stars with 2708 reviews.
4.7(2,708 Reviews)- 57 Answered Questions
