About this item
You're excited to buy a new digital camcorder — now, make sure to protect it. Geek Squad® Protection enhances your manufacturer warranty and covers you for accidental damage.
If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or how the camcorder was manufactured. It could also be caused by dust, internal heat or humidity.
If your battery won't hold a charge, we'll replace it.
Get a one-time replacement for your original non-disposable battery if it fails to hold a charge.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
If your digital camcorder won’t work because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your camcorder, we'll make things right. This includes a surge caused by a lightning strike.
You'll never pay for parts and labor.
100% of the costs of parts and labor are covered on qualified repairs, with no hidden fees.
You can transfer your Geek Squad Protection.
When you sell or give someone your covered product, Geek Squad Protection is still in effect, with no additional charges or restrictions. Call 1-800-433-5778 to transfer.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-800-433-5778 to ask questions about your plan.
These are the latest benefits that apply to new purchases. Refer to the terms and conditions from your date of purchase for a complete description of coverage and exclusions.
AIG WarrantyGuard, Inc. is the Obligor and Administrator of the coverage under this plan.
General
Product Name3-Year Accidental Geek Squad ProtectionBrandGeek Squad®
Other
Plan TypeGSPUPC400099696694
Search
- A: Answerbroken cracked screen with normal use is covered. a one time battery replacement is covered
Answered by NewUser
- A: AnswerHi Juan. Thank you for your question! We're not sure which product you're referring to for this. If it were a laptop or desktop, you would need to take it into your local Best Buy's Geek Squad to get started. If this was a TV or an appliance, we would absolutely come out there to service in the home. I hope this helps. If you still have questions, please let us know!
Answered by GeekSquadSupport
Q: QuestionIs this good for being able to record my kids soccer and football games?(1 answer)
A: AnswerYes!!! Even if you’re running beside them!!Answered by KrisGillert
Q: QuestionDoes the protection plan cover peeling non-stick coating on an air fryer?(1 answer)
A: AnswerIt should.Answered by BoostFPV
- A: AnswerTake it to geek squad and give them some time.
Answered by BoostFPV
- A: AnswerCorrect. Unless you brought it back within the first 15 days of purchase. Turn around on GoPros is around 2 weeks or less
Answered by BoostFPV
- A: AnswerThey used to replace them right away, now they have to send them in.
Answered by BoostFPV
Q: QuestionWhat happens if lost go pro …(2 answers)
A: AnswerGotta buy another one, protection plan doesn't cover loss or stolen items.Answered by BoostFPV
Review Summary
Rating 4.7 out of 5 stars with 970 reviews
4.7Rating by feature
- 3.7Value
Rating 3.7 out of 5 stars
- 3.9Quality
Rating 3.9 out of 5 stars
- 4.0Ease of Use
Rating 4.0 out of 5 stars
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
3-Year Accidental Geek Squad Protection
User rating, 4.7 out of 5 stars with 970 reviews.
4.7(970 Reviews)- 36 Answered Questions
4 payments starting at
$37.50
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