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Add On: Custom Install Trip Charge

Add On: Custom Install Trip Charge
$99.99

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    Add On: Custom Install Trip Charge
    Add On: Custom Install Trip Charge
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    Overview

    Ratings & Reviews


    Overall Customer Rating:
    86% of customers would recommend this product to a friend (12 out of 14)

    Features


    Add On: Custom Install Trip Charge


    Customer rating

    Rating 4.1 out of 5 stars with 14 reviews

    86%
    would recommend to a friend

    Most recent reviews

    See all customer reviews
    • Rating: 4 out of 5 stars

      The trip charge was a bit high, but understandable

      Posted
      Smitty
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I understand that coming from Tupelo to Columbus is a big deal, but I thought the trip charge was a bit pricey.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Nice appliances

      Posted
      Burchie
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Have not used some features yet. Small leak in corner of dishwasher door. Overall nice looking appliances

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Excellent install

      Posted
      Mfish61
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Kevin did a fantastic job! The second house he did for me!!!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Worth every penny spent on the delivery & install

      Posted
      Tractorboy
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Delivery employees were prompt, professional and did a perfect job of getting into a remote location, bringing in our appliance and installing it quickly and efficiently. Could not have been more satisfied; yet another example of why we shop and purchase at Best Buy. Happy customer.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      High Trip Charge - Out of Area

      Posted
      Wain
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I went to the closest Best Buy for my Geek Squad install but because I was outside their normal zone, I had to pay an additional trip charge on top of the normal. If Best Buy closed stores to be more competitive, how does that make it my fault that I am not in your delivery zone? This outside of zone charge should be dropped completely. If we shop at your store, and want you to install, isn't that what really counts? Our business and loyalty? You shouldn't penalize us for it.

      No, I would not recommend this to a friend

      • Brand response

        GeekSquadSupport

        Hi Wain,
        While we try to reach as many customers as possible, we aren’t everywhere just yet, and sometimes that means it will cost a bit more to get an Agent out to your home. Thank you very much for your feedback about the out of area trip charge. We really appreciate you input and hope you’ll use us again in the future.

    • Rating: 5 out of 5 stars

      Very good service

      Posted
      Janeyn
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      They were very polite and did the work well and quickly

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Geek Squad is 1st step to total enjoyment!!!

      Posted
      Hyde
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      No doubt whatsoever the investment was worth every penny!

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great job!

      Posted
      Bowhuntin
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      The person that installed the fridge did a great job!

      I would recommend this to a friend


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