Afterglow - LVL 1 Communicator Wired Gaming Headset for Xbox One - Black

  • Model: 048-040
  • SKU: 4353528
  • Release Date: 09/13/2015
In the critical final moments of a heated raid, the last thing you need to worry about is losing contact with your team. It's crucial that you can be heard clearly by all your comrades, as well as that you're aware of every sound in your virtual environment. Slip on the LVL 1 Communicator Wired Gaming Headset to ensure you never miss a beat. The flexible microphone features passive noise cancellation, so your voice is clearly transmitted with a minimum of distracting background noise. Rich, immersive sound delivered by acoustically tuned 30mm drivers lets you enjoy crisp dialogue, clear in-game sounds and every note of the soundtrack. Find the right volume level or mute sound via in-line controls, and enjoy a comfortable fit thanks to lightweight construction and well-fitting earcups.

PC Gaming Buying Guide
$15.99
Save $4
Was $19.99

Protect your product

Learn about Replacement Plans
Protection Plan Options

Upgrade for $64

Afterglow - AG 9 Wireless Stereo Sound Over-the-Ear Gaming Headset for PlayStation 4 - Black - Larger Front

See what you get with an upgraded model.

Compare Models
Cardmember Offers
Complete your purchase

Item you're currently viewing

Afterglow - LVL 1 Communicator Wired Gaming Headset for Xbox One - Black - Larger Front
Afterglow - LVL 1 Communicator Wired Gaming Headset for Xbox One - Black
  • Item you're currently viewing
  • $15.99
Offer disclaimer
plus
Grand Theft Auto V - Xbox One - Larger Front
Grand Theft Auto V - Xbox One
  • $19.99
    On Sale
    Save $10Was $29.99
Subtotal:

Overview

What's Included


  • LVL 1 Communicator Wired Gaming Headset for Xbox One
  • Owner's manual

Ratings & Reviews


Overall Customer Rating:
82% of customers would recommend this product to a friend (668 out of 821)

Features


gaming headset

Enjoy crisp, detailed sound and clear communication with this

Keep in constant communication with teammates — or trash talk your foes — with a passive noise-canceling microphone that minimizes background noise and allows simple adjustments for easy positioning

Get lost in the soundscape of your favorite games thanks to acoustically tuned 30mm drivers

Make volume level adjustments or mute sound with a simple touch via in-line controls

Stay comfortable with a lightweight design and earcups that let you focus on destroying the competition

headset

Get started right away — just plug the into the 3.5mm auxiliary port on your 2nd-generation Xbox One wireless controller (not included)

Compatible with Xbox One


Customer rating

4.0
82%
would recommend to a friend

Pros

Cons

  • Rating: 4 out of 5 stars

    Works as expected.

    Posted
    Chris
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This headset works with the newer xbox controllers with the headset port directly on the bottom (or a stereo headset adapter, of course). I bought this to replace the second Microsoft headset that had failed for no good reason. I had to adjust the volume on the xbox higher to hear my friends talking, and also had to adjust up the in-line volume control, but can hear them fine now. I have to have the mic nearly touching my lips so my friends can hear me, so that is not perfect, but does work. Also let it be noted that the mute control is about 12-16 inches down from your ear, as in hanging. It is not ideal to quickly mute/unmute with a hanging/swinging in-line control. The control would have been much easier to use at the plug end near the controller, but that is a matter of preference. Also to note the plastic headband is somewhat tight on my adult sized head. I find myself putting the right side closer to the back of my head at an angle to reduce the "squeeze" pressure. I think this headset is good for the price, but is definitely not a permanent solution.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    No response from Customer Support

    Posted
    BestBuyCustomer
    • My Best Buy® Elite MemberElite Member

    Less than 2 months after purchasing the headset, the speaker in the headset died. I contacted the manufacturer to get the unit replaced under the 1 year warranty. I emailed the required receipt and picture of the defective product. After receiving no response for 2 weeks, I sent a follow-up email. Their response was to try the troubleshooting steps again. I did, with the same results. I was then told, via email, "To better assist you, your case is currently being reviewed by our second tier of PDP support specialists. We aim to provide you with a response within one business day." After not hearing from anyone for over a week, I send another email asking for status. I was asked to submit my receipt AGAIN. So I did. The response from PDP was "To better assist you, your case is currently being reviewed by our second tier of PDP support specialists. We aim to provide you with a response within one business day." AGAIN. It has now been 7 weeks since my initial replacement request. Today, I called the company's 800 number. The call is answered by a machine that says the voicemail is "currently being upgraded" and the only way to contact support is via email. I'm giving up on getting this product replaced. I'll be purchasing another headset, but will avoid any products made by this company.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Disappointed.

    Posted
    Disappointed
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The headset is pretty lightweight but sturdy enough to handle being worn by my 8 yr. old but, he kept complain about the cracking noise. Didn't hear it at first, annoyed me to have only one ear piece (my preference I guess). But it was the connection piece where it fits into the controller. After checking other controllers against this headset and this headset to other devices, I found the connection piece to be the issue. Some other controllers too but that's another review.. Quality discarded to rush new gaming system out to the store maybe? Main controller that came with the system had the biggest issue with that connection; it seems the connection port for audio/headsets was defective on the one we got. A second headset purchased elsewhere from RockCandy name or something worked reasonably better but is awkward to wear. He uses a rubberband on the XBOX headset around the connection piece and controller to prevent the crackling because he likes the way ithe XBOX headset feels better on his head. So we haven't taken it back. Little compromises I've been making switching to new gaming system and the investment in the games, accessories etc. I’ve been so very frustrated over XBOX quality on the ONE. Software wise it's usually the betier system. The games have had better selection, quality and overall useabilty if that makes sense in that EVERYONE has played with it. Again that's another review.

    No, I would not recommend this to a friend

  • Rating: 3 out of 5 stars

    Better than included XB1 Headset, Still not great

    Posted
    donEddie7
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    If you're like me and you would like to enjoy a nice set of speakers when you play Xbox One, you need a good Mono Headset. You're also in the minority of the headset gaming market. I will say that I like these more than the included headset that comes with the Console, but it's still not near as nice as I wish it was. It's not very comfortable, and you can only wear it on one side of your face (can't flip to left or right). Audio is good, but I wish it was a little more refined is all. I've had mine for a few months now with no issues. Also, the cord is a little too short. Just a bit. Other than that, it's a good option if you don't want the Turtle Beach mono headset that covers the ear entirely. This sits on the ear and allows you to hear your speakers and your buddies.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Does the job

    Posted
    Nick
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My son needed a head set for his Xbox one S and he chose this set. The sound quality is good, and has the inline controls to mute and adjust the volume. It uses the 3.5mm headphone jack that the new Xbox controllers have so there was no need to purchase an extra adapter. The only thing I don't like about it is that you can't change what ear you can put it on. It only works on the left ear. Also nothing on the head set glows even though it is an afterglow product.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    It is what it is...chat headset

    Posted
    Derek
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This is not a gaming headset or high end sound quality headset. This is a "Chat" headset. One little speaker gives you their chat volume only. It does not play the sound from the game (game volume) through the speaker....only the chat volume. This is good because the speaker is too small it's hard to hear good. This is better than the other cheap chat headset I tried from Turtle Beach. This one seemed to be just a tab bit louder. You have to turn up the volume all the way in the xbox settings.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Excellent Product for it's Price

    Posted
    BadEarl96
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've been using these single sided headset for a few weeks now and they perform great. I personally like to keep one ear in the game and the other in the real world. I would recommend these to anyone that just wants an inexpensive headset that works well. Only con, and it might be system related, is that there is a 5-10 second delay when plugging it into the wireless remote. No problems with the delay because most the time I'm waiting to load game anyway.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Good headset for the price.

    Posted
    TopDog
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was looking for a cheap and simple chat headset to replace the one that comes with the Xbox. This one was not expensive and sounds great. Chat audio is loud and clear. Any issues from reviews are probably people not going into the sound settings and increasing volume which wasn’t needed with the factory headset so people don’t know this option is there. The headset was a little snug at first but it broke in in short time and feels great. No complaints at all works great.

    I would recommend this to a friend




Product images, including color, may differ from actual product appearance.