
Maintain a safe, secure home with this ALC indoor panoramic Wi-Fi camera. The two -way audio lets you listen in and communicate via the speaker, and the motion detector focuses the lens on potential intruders. This ALC indoor panoramic Wi-Fi camera has a 35-foot night-vision range to ensure high-quality images regardless of the time.
Q: Is this device compatible with a 5g internet connection?
A: It is a wifi camera as 5G would work if you used the personal hotspot to connect the camera to the application. I have used my camera on 4G with hotspot. While it can connect to a hotspot, the connection itself to the hotspot must be on 2.4GHz WiFi.
Q: Have a ALC SIGHT HD. Wife has iPhone I have android. Can we both log in and use the security camera
A: Yes, most certainly. Both phones just need to have the ALC SightHD app installed and connected to the camera. Each of you can view the camera at any time and both will receive notifications when there is motion detected.
Q: how can I reset the information on the app and start over
A: To reset the information in the app you will need to select "More" on the screen. From there a popup will show and you select "Delete". To reset the camera itself, press and hold the reset button on the back below the power connector.
A: Yes you would setup a new camera as a new device. It does not affect the current camera. In most cases you will be able to use the one app, SightHD. But in this particular case of the AWF08 camera, it does use a different app, the ALC SightHD Lite app. All of the other ALC SightHD cameras (1080p cameras) use the ALC SightHD app.
A: microSD card is not required for Live viewing, only for recording. For help with your Live video, contact our Customer Support team at 844-767-8544.
Q: What app do i download to the phone to vonnect camera?
A: Hi, it depends which camera you have. Sounds like you may have our AWF08 if so your app would be the ALC LITE HD App found in the instructions, you can also call our 24/7 customer service line for help 1-844-767-8544