Alienware - x15 R2 15.6" 360Hz FHD Gaming Laptop - 12th Gen Intel Core i9 - 32GB - NVIDIA GeForce RTX 3070Ti - 1TB SSD - Lunar Light
Model: AWX15R2-9301WHT-PUS
SKU: 6522503
This item is no longer available in new condition. See similar items below
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I am extremely satisfied with my Alienware X15. The computer itself is solid, and although I encountered a few software issues, Dell’s support team was incredible. Their customer service is the main reason I will continue to use Dell products—they’re available 24/7, and they can log in remotely to resolve any issues swiftly. While I would have preferred that the device came with the Pro version of Windows (which required a paid upgrade), the overall experience and the outstanding support have made this purchase worthwhile.
Posted by Hank
I bought the laptop in excellent condition but the keyboard came defective, working sometimes and sometimes not, so I thought it could be some update that was missing. I updated everything that was possible but it was not solved, so I had to return it. And finally, there was no mark in the description, but there was a scratch
Posted by AmandaS
Sure you pay a premium, but you get what you pay for. This gaming laptop offers sleek looks and top-notch performance. It is also lite and thin compared to others in its category. Buy with confidence. You will not be disappointed!
Posted by cmc041
Customers regard the x15 R2 gaming laptop's performance and graphics capabilities very favorably, with many praising its power and visual quality. However, some users experienced issues with overheating, battery life, and occasional keyboard problems. The laptop's noise level during operation was also a point of concern for a few customers. While the display and refresh rate received positive feedback, potential buyers should be aware of these reported drawbacks.