Apple - iPhone 16 Pro 512GB - Apple Intelligence - Black Titanium (Verizon)

As a lifelong IPhone customer, this one doesn’t disappoint. I’m happy with the camera options and the new camera quick access feature. My only complaint is that the buttons are spaced in a way that if I use a tripod to film with the camera, it hits at least one button tripping different features.

I wish I would of kept my iPhone 14 Pro it’s much better then the 16 pro I lost all connection one day due to some outage with Verizon but the people who had the older phones like 14 pro had no problems I am not impressed with the 16 pro I thought it was going to be this great phone the way they hyped it up but I don’t see it Your better off saving your money I had issues with this phone locking up on me and I have to power it off I never had problems like that before the battery life is supposed to be 33 hours I have not found this to be true and I have to charge my phone every night

I learned the hard way not to try and use the trade in option Best Buy has with mobile carriers. I have Verizon and they didn’t have the phone and watch I wanted in stock, so I foolishly used the Best Buy app to trade in my old phone and watch. My purchase was ready for pick up and when I got in line, all panic ensued. A “code” was called because there weren’t enough employees to handle customers. The woman handling my trade in told me to keep my phone and I’d be sent a shipping label, but she took my watch. That didn’t happen and Verizon said I had to deal with this from Best Buy or I’d be the one charged. I went in the store and worked with an employee and eventually the manager, Ryan. They called and told me I would be sent a new shipping label to my house. That never happened. No one answers the store phone. I spent over an hour on chat with their customer service until I was told to call their customer service. I was told I could trade in the phone (for a fraction of the cost) with their company and I couldn’t return my products because it was outside of the date. Well yes, I explained to them I work 7 night shifts in a row and they kept blowing me off for weeks. When I told the representative that I needed to speak to the manager originally handling the situation…he hung up on me. In the last 4 months I’ve purchased a 75 inch tv, iPhone 16, Apple Watch 10, AirPods, and screen covers/lens protectors/phone cases through Best Buy. The products in question were purchased 10-23 (less than a month ago). A friend warned me not to give my business to them for this same reason and I didn’t listen. I wish I could return all of my products and spend my money elsewhere, but they’ve made it clear it’s too late for a refund and they aren’t willing to try to fix things. I won’t spend another dime there.