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Apple - iPhone X 256GB - Space Gray (Verizon)

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iPhone X features an all-screen design with a 5.8-inch Super Retina HD display with HDR and True Tone.¹ Designed with the most durable glass ever in a smartphone and a surgical grade stainless steel band. Charges wirelessly.² Resists water and dust.³ 12MP dual cameras with dual optical image stabilization for great low-light photos. TrueDepth camera with Portrait selfies and new Portrait Lighting.⁴ Face ID lets you unlock and use Apple Pay with just a glance. Powered by A11 Bionic, the most powerful and smartest chip ever in a smartphone. Supports augmented reality experiences in games and apps. With iPhone X, the next era of iPhone has begun.
$43.75/mo.
for 24 months

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$0.00 down for qualified customers. Tax on full retail price due at time of sale. 0% APR, Full price: $1,049.99.
Carrier:
  • Verizon
  • AT&T
  • Sprint
Color:
Space Gray
  • Space Gray
  • Silver

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Overview

What's Included


  • Apple iPhone X 256GB
  • Documentation
  • EarPods with Lightning Connector
  • Lightning to USB Cable
  • USB Power Adapter

Ratings & Reviews


Overall Customer Rating:
97% of customers would recommend this product to a friend (1419 out of 1476)

Features


5.8-inch Super Retina HD display with HDR and True Tone¹

All-glass and stainless steel design, water and dust resistant³

12MP dual cameras with dual IOS, Portrait mode, Portrait lighting, and 4K video up to 60 fps⁴

7MP TrueDepth front camera with Portrait mode, Portrait Lighting⁴

Face ID for secure authentication and Apple Pay

A11 Bionic, the most powerful and smartest chip in a smartphone

Wireless charging - works with Qi chargers²

¹The iPhone X display has rounded corners. When measured as a rectangle, the screen is 5.85 inches diagonally. Actual viewing area is less

²Charging mat sold separately

³iPhone X is splash, water, and dust resistant and was tested under controlled laboratory conditions with a rating of IP67 under IEC standard 60529

Splash, water, and dust resistance are not permanent conditions and resistance might decrease as a result of normal wear

Do not attempt to charge a wet iPhone; refer to the user guide for cleaning and drying instructions. Liquid damage not covered under warranty

⁴Portrait Lighting available in beta


Customer rating

Rating 4.8 out of 5 stars with 1476 reviews

96%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 41 reviews

Pros

Cons

Most relevant reviews

See all customer reviews
  • Rating: 5 out of 5 stars

    Solid option

    Posted
    KaeL
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I’ve been using this phone for a little over 2 weeks now and finally feel ready to review it. First, if you’re familiar with iPhones you will have to go through a learning curve to get used to the changes in how you’ll need to use gestures to do what you’ve been used to doing before now. Don’t worry though...you adjust quicker than you can imagine and will find yourself “forgetting” how to do things the old way when you pick up an older iPhone afterwards lol. Losing the home button is not as traumatic as some seem to think. Face ID is fast and has been pretty spot on for me. Coming from a Plus model will take some time to adjust to. You will feel like the phone is significantly smaller. You’re right to a certain degree. The extra body you’re used to with the top and bottom bezels make you feel like you’re downsizing but you have to remember that the X screen is bigger (technically) so you’re mainly just loosing the extra none usable space (other than the home button since that was absolutely usable). The X screen is longer but slightly less wide the Plus models. As apps slowly start to update and utilize the full screen your experience gets better. Until then some people will complain and want to bail on the X after just a little handling time. Ultimately you’ll have to handle it and see what your patience level is to see if this phone will work for you. The notch...its heavily debated and will bug some people. Again, it’s something you have to gauge for yourself because what bothers you may not bother me (I don’t mind the notch or the size for example). Camera is great as always. Some features are more gimmicky than others (Animoji for example is entertaining but not something I’ll likely use much) but as with every phone on the planet some things are just fun perks that may or may not be used. The glass...has some people extremely nervous. The answer for that is pretty simple...invest in a case if you’re concerned. I personally almost always use a case so it doesn’t bother me. I didn’t have a case for the better part of the past 2 weeks, dropped my phone a couple of times, but didn’t experience any cracks or anything. But I’m generally careful with my devices so I’ve never experienced a crack (knock on wood). I would suggest investing in AppleCare or insurance if you’re worried about repairs though because the cost is more expensive than ever (check the Apple website for info). Again, that’s a judgement call. It’s not a requirement but if you know you tend to be rough on your devices and don’t want to have to pay expensive repair fees you would benefit from getting AppleCare or some other coverage. Ultimately, I truly enjoy my upgrade to the X. No issues so far. The size is great to me but yes, it took some time to get used to. The gestures are super easy. And Face ID has been more accurate than Touch ID for me (not that Touch ID was a problem. It just had issues registering my fingerprint at least twice a day. FaceID has only failed me if my eyes weren’t open or if the phone isn’t able to see my face because of where I am when it tries to scan me). But overall I enjoy the X and think it was a perfect upgrade for me.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Apple Does It Again

    Posted
    Nunyun345
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    My girlfriend and I began buying and upgraded to the latest iPhone since the very first version and the iPhone X is one the the biggest changes that I can remember. Much like going from the iPhone 3GS to the 4 was or the iPhone 5 to the 6. The X model looses the Home Button and doesn’t have a the headphone jack like the 7’s. No big deal on the headphone jack. Sometimes I do prefer plugging a set in and not having to worry about Bluetooth. The lack of a Home button does take some time getting use too. It is really different with the swipe gestures but after a day or so you get use to it. Basically learning a new way to switch and X out of apps. I like it now after using it. The phone is fast, feels crisper than the 7. Safari is snappier and pretty much all the apps are. The phones size is somewhat like the 7, feels thinner but is a tad larger. If you can afford it, you will be happy. I played with the iPhone 8 and it feels quicker too. The Face ID works really well. Being brothers that look a lot alike we try to trick it but it doesn’t work. This is the first of what will be new technologies for Apple like the Face ID, this was probably rushed and the next version will be more secure and work better. But it seems to work fine right now and does take the place of the finger ID pretty well. Camera takes awesome pictures. The 256g model can hold a lot of data which is nice and since your spending a grand you might as well spend the extra money and get the extra memory Pleased so far and looks like a solid reliable phone. In all fairness though, I could get by just fine with the iPhone 7 that I have been using. The main thing I like is the larger screen which is gorgeous and the faster processor. I love the phone but honestly I could have waited a year for the next model. If you can afford it now you’ll enjoy it. The size is perfect for me and the screen is awesome. Get a good case to protect it with which also hide the gorgeous design. I never really saw the iPhone 7 in black that I had because I always had it in a heavy duty case to protect it. It’s a shame to hide such great looking devices but you kinda have to so they don’t get dinged up.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Expensive but worth the extra cash

    Posted
    Aziz
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The iPhone X is really the first big upgrade from Apple compared to a last year iPhone. What I liked: The display is really amazing going to an OLED display with a higher resolution is really an upgrade compared to my iPhone 7. Also the edge to edge display gives you a much bigger screen than the 7 or 8 (not plus phones). Also I liked how smooth face ID is and the features that it has like dimming my alarm when I look into my phone. In addition, the camera quality is top notch I have never seen amazing pictures from a smartphone like this phone. Finally, having fast charging capability is really awesome and helps a lot if you forgot to charge your phone and you want to get some charge before you go out. What I disliked: The aspect ratio of the screen won’t let you use the full screen size when you watch content unless you are ok with zooming to fit which crops the image. Also not having touch ID is really disappointing because it is still faster than face ID and it is more convenient. Finally, I really hated that apple didn’t include a fast charging power brick with the phone (you have to buy the 29w power adapter and a usb c to lighting cable to get fast charging).

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    iPhone X Defect

    Posted
    Jasonmgrady

    My iPhone X expierence so far. Preordered on Oct. 27th and managed to get a Gray/Black 256GB Iphone X. Finally arrives on the 6th and I don’t get a chance to open it up and attempt to hook up my new phone until the 11th. So here I go beaming with excitement to check out my new device that just cost me the equivalent of a house payment. Open it up and everything looks good at first and then I use my iPhone 6S light to look at the screen for any dust as I’ve already gotten a screen protector in hand to put on my new device before I even get started. Then I see it. A very very small scratch or crack under the screen coming from the notch area at the top of the phone coming down maybe 1/2 a cm long. So I schedule an appointment to talk to an Apple rep. for 8:45am and he finally calls me at 8:48am. I explain to him what I observed on my phone and he doesn’t seem to thrilled to help me out today. Maybe because it’s a Saturday and he’s at work. During our conversation he makes a statement that I didn’t really care for. Such as... Maybe the delivery man dropped your package and maybe that’s what happened. Obviously this is a manufacturing defect since it’s under the screen. So I get two options. Option A) Send my phone in to be repaired and who knows how long that will take and why would I want a brand new item I just paid a lot of money for to be repaired due to a defect. Option B) Go to the Apple Store and have them look at it and I can try and request a new phone. Oh and the next available time I can get an appointment is 4 days away and I’ll have to take off work early to resolve an Apple manufacturing defect. So I guess we will see how my Apple Store experience goes. I’ve had an Apple phone going back to the 3GS days and I’ve dealt with Apple Customer Service in the past with no issues but so far I’d have to say I’m extremely disappointed in the quality control of the IPhone X and the customer service expierence with Apple. Hopefully all is redeemed on the 14th. To be continued...

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Love, love it!

    Posted
    Kris
    • My Best Buy® Elite MemberElite Member

    I upgraded from an iPhone 6. I held out for the X as my hubby has a 7 and I wasn't impressed enough to buy a 7. I'm glad I waited for the X. The display is beautiful and the notch is not a bother. It took a bit to get used to seeing it, but not a deal breaker by any means. The phones processor is lightening fast with no lag time at all. The facial rec works unbelievably fast and accurately. While riding in the car last night in the dark, it still unlocked my phone. I was a bit worried that this would not work well, I was wrong! This is so much more efficient than fingerprint ID. I absolutely do not miss the home button either. Only a few hours and I was very comfortable with it. It now has me wishing my iPad had facial rec and the new gestures. Overall I am very happy with it. I put a good case and screen protector on it as I don't need a $800 bill to fix it if I drop it. It is pricey, but what isn't now a days! If I do find some issues I'm not happy with I'll come back and add them. I've had it for 4 days and have not been frustrated for one moment.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Meh, not worth the price...

    Posted
    Chuck
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I was on an iPhone 7+ and decided to move to the iPhone X when my daughter upgraded her phone to an X. I really didn't like it, which is disappointing. I liked the face recognition, but it wasn't perfect and without a fingerprint scanner, at times I had to maneuver the thing around my face to get an unlock. The notch didn't bother me at all but the narrowness of the screen really played havoc with watching video. You either dealt with a smaller window with bars or used the zoom for full screen but lost part of the picture. Another frustrating thing was on the iPhone X, you no longer have the "Zoomed" display option. I always ran my 7+ in Zoomed mode to slightly enlarge all the text and icons. Since that doesn't exist on the X, I felt like I downgraded to a smaller iphone 7 and it became annoying. In evaluating things, I really didn't really feel like the price was worth what you get, especially for the 256gb version. It's just not worth the $15/mo extra premium above the iphone 8+ to me. At the end of the day, I decided to return it and I eventually went with the Galaxy S9+. I'll probably take another look at the X series in an iteration or two, once Apple figures it out better with a bigger version and brings the price down to more comparable levels.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    iPhone X, heck yea!

    Posted
    Vee3
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    First off I'll say I'm not one sided just for apple. There are android products that are equal to the iphone. I've tried both at different times and depending on what you use your phone for one can be better than the other. If you just use the a phone for surfing web, texting, watching videos and possibly a phone call (nah, who does that) then just about any smart phone will do. I do prefer the overall echo system apple provides and prefer the iphone because of it. Now that being said, I did have my doubts about face recognition but it seems to work well. I have had it not work on occasion and i just punched in my security code to unlock the phone. It does work most of the time and its pretty quick. The times it has not worked was when I caused a large distortion of my face compared to what my face looked like when i scanned it originally. An example of this was the phone started to scan my face and at about the same time I had to yawn, my yawning face didn't let the phone unlock via the facial recognition. Overall the phone is an awesome upgrade from my 3yr old 6 plus. The front and back cameras both take awesome pictures. I would recommend this phone. The down side, the price is crazy expensive. I purchase my phone out right which really hurts the wallet, its also why my last phone was 3yrs old. I don't upgrade every year.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    I like it

    Posted
    DoubleAron
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is about the hardware side of the device for the most part. Finally something different. I adapted to no home button fast an I don't miss it in fact prefer it now. The only gesture I am not a fan of is Notification Center. I have big hands so it is not really an issue for me to reach the top corner but it does not feel natural or intuitive. I can see it being problematic for others with small hands for sure. Screen is gorgeous and I really like the form factor. The notch is not a big deal to me though I do find it limits the info available at the top of the home screen. For the most part I have forgotten its there. Cameras are very good and as is processing power. Overall I love the device. Face ID works very well and is fast. Most people that complain about it being slower are just not adapted to it yet. I keep it set so I have to be looking at the phone to unlock it and yes that means I have to look at it. That is a little different that touchID but you can turn that off if you choose. Also when you get a message notification quit swiping up to go to the home screen then touching messages. Just wake the phone, touch the notification and blam you are there. Like I said adapting to the new way of using it. I don't like the protruding camera on the back, thats just stupid. The glass back feels and looks great but adds to the delicateness of the device so both negative and positive I guess. Overall it's my favorite iPhone in a long time.

    I would recommend this to a friend

What experts are saying

Rating: 4.5 out of 5 stars with 41 reviews

Click to visit alaTest website
The analysis of all aggregated expert reviews shows that the reviewers are positive about GPS navigation, reception, camera and performance. Editors are less positive about connectivity and price and have mixed opinions about portability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 95/100 = Excellent quality.
  • Trusted Reviews (UK)Rating, 4.5 out of 5Trusted Reviews on August 13, 2018
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  • Alphr (UK)Rating, 4 out of 5Victoria Woollaston on April 11, 2018
    iPhone X review: Apple's expensive, fragile beauty is now a little cheaper
    Apple's iPhone X (pronounced iPhone 10) was released to mark the tenth anniversary of Steve Jobs' first smartphoneFull Review
  • Pocket-lint (UK)Rating, 5 out of 5Stuart Miles on March 30, 2018
    Apple iPhone X review: The future of Apple smartphones
    If you're an Apple power user looking to get something different from the rest of your iPhone-using family, this is the big change you've been waitingFull Review
  • gsmarena.comGSMArena team on March 24, 2018
    iPhone X vs. Galaxy S9+ shootout
    So which phone do you get when you part ways with your Google Pixel 2 XL? If you are after a great camera, chances are you are going to pick either the iPhone X or the Galaxy S9+. Well, this is exactly what happened to two of our editors.Full Review
  • TechRadar (UK)Rating, 4.5 out of 5Gareth Beavis on January 31, 2018
    iPhone X review
    Finally, the rebooted iPhone we've been waiting forFull Review
  • Recombu (UK)Rating, 4 out of 5Alex Todd on January 19, 2018
    Apple iPhone X Review: The Rule Breaker
    Apple iPhone X review: The original iPhone has come to be regarded as one of those milestone products in Apple's illustrious history and ten yearsFull Review
  • ePHOTOzine (UK)ePHOTOzine on January 16, 2018
    Apple iPhone X Smartphone Camera Review
    We put the Apple iPhone X smartphone's dual lenses to the test to see if image quality is as good as its rivals.Full Review
  • cnet.co.ukRating, 4.5 out of 5Scott Stein on December 22, 2017
    Apple iPhone X review
    I came home late from my first day of testing the iPhone X. My wife sent me audio clips over iMessage from the kids after I sent them pictures of myself, now beardless. "O-M-G. I can't even recognize Daddy!"Full Review


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