AppleCare+ for MacBook- 3 Year Plan

AppleCare+ for MacBook- 3 Year Plan
$249.00

Overview

Ratings & Reviews


Overall Customer Rating:
98% of customers would recommend this product to a friend (242 out of 247)

Features


AppleCare+ for MacBook- 3 Year Plan


Customer rating

4.8
98%
would recommend to a friend
  • Rating: 5 out of 5 stars

    Apple Care takes the stress out of it!

    Posted
    Megz
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I just had my first experience in dealing with Apple Care. Really great experience. I called b/c my MacBook Air decided to just not work, I called and they listened to what was going on and helped me problem solve over the phone, then unfortunately that didn't work, but they looked up places for me to take the mac to have it fixed and offered to make an appt. for me. I have been kept up to date every day with emails about when it shipped out, when they got it, when it was fixed, and now its on its way back. I hate dealing with broken electronics! And mostly b/c I know nothing about them. Being able to know where to take it and have them do whatever needs to be done without me worrying? Great!

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    So far, so good

    Posted
    CUTiger
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We have not had a reason to use AppleCare yet, but wanted the protection plan just in case. I wish Apple still allowed their products to fall under the Best Buy protection plans... had used that in the past with Apple products and it worked great. Apple forced BB to stop several years ago and now AppleCare is the only option. If we had to use, it will be less convenient since it has to be shipped off... I also think there is a $50 fee when you use... I wish Apple would reconsider and allow their products to fall under the Best Buy protection plans again.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Love the new style warranty

    Posted
    Cclemmo
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I always get the warranty on all of my Apple products. It covers more than just the bare minimum. Did you know that they will replace your charger as well should something happen to it? They have even replaced my adapter before due to the warranty on my MacBook. Also, I Love that this warranty comes with a new addition to water damage being covered while you may pay 300$ versus 800$ should you have a spill or similar. This is

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Apple Care

    Posted
    CollegeGirl2019
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I like the fact that this plan covers my laptop for 3 years, that’s a good length. You can always check to see how long you have left from your laptop. I don’t like the fact that if something goes wrong you have to pay still. It kinda seems like a double payment almost. The price is kind of expensive, but BestBuy doesn’t set the price, Apple does. Overall, I think it’s a good plan.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    A bit disappointing

    Posted
    shoppingmom
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    The representatives at the Apple stores are very knowledgeable, so we thought this would be a good investment in case we needed technical help. The one time we did call for help, the representative on the phone was essentially useless, constantly putting us on hold to research our question. He never did resolve it. We ended up using Google to answer our question instead.

    No, I would not recommend this to a friend

  • Rating: 2 out of 5 stars

    So far a waste of money.

    Posted
    helnejm
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I've called twice for technical issues and was put on hold, hung up on and finally told "my question was not covered under Apple Care" I still do not know what is covered. When I had my desktop I paid $99 and used Apple Care for years and they were very helpful, now I've paid $249 and get a technician to give me 5 minutes of their time.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    if you buy a computer you have to get a warranty

    Posted
    spymac2014
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I am glad I got the extended warranty, my 1st Mac seized up in the first six weeks, the people at Best Buy Mission Valley were great, yes it was under the Apple 1 year warranty, but since I had the warranty they swapped out my broke one for a new one. also it shows the things break

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Glad I purchased this!

    Posted
    mcmoeee
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    So happy I purchased Apple care! My brand new laptop got soup spilt all over the keyboard only a couple weeks after having it. I took it to apple and they were able to replace all of the parts for me at a much cheaper price. For Apple care customers it was $299 vs non apple care which was over $1,000

    I would recommend this to a friend


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