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AppleCare Protection Plan for Mac - 3-year plan

AppleCare Protection Plan for Mac - 3-year plan
$249.00

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    Overview

    Ratings & Reviews


    Overall Customer Rating:
    98% of customers would recommend this product to a friend (1541 out of 1578)

    Features


    One stop for technical support

    24/7 priority access to Apple experts via chat or phone

    Global repair coverage

    Onsite repair for desktop computers: Request that a technician come to your work site

    Mail-in repair for portable computers: Mail in your Mac using a prepaid shipping box provide by Apple

    Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider

    Apple hardware coverage

    Your Mac computer

    Battery

    Included accessories such as the power adapter

    Apple memory (RAM)

    AirPort

    Apple USB SuperDrive

    Coverage for up to two incidents of accidental damage from handling, each subject to a service fee of $99 for screen-only or external enclosure-only damage or $299 for all other damage plus applicable tax.

    Software support included

    Using the macOS and iCloud

    Quick how-to questions about Apple-branded apps, such as Photos, iMovie, GarageBand, Pages, Numbers, Keynote, and more

    Connecting to printers and AirPort networks


    Customer rating

    Rating 4.8 out of 5 stars with 1578 reviews

    98%
    would recommend to a friend

    Pros

    Cons

    • Rating: 5 out of 5 stars

      Security For MacBook Pro

      Posted
      Catrina
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      In December 2016 I purchased a new MacBook Pro and opted to purchase the AppleCare Protection Plan for Mac 3 Year Plan. The cost of the plan ($249) is well worth it for the security it provides. I never had an issue that required servicing or repairs for my previous Mac, but I do know that I'm lucky in that respect. If I use the plan just once in the 3 year span, it pays for itself. Not having it could wind up costing much more. The plan provides a full 3 years of access to Apple experts for technical issues. Being a "not-so tech- savvy person," that's a feature that I have often felt a need for. Included are several repair options: Global, on-site, mail-in, or carry in. The plan provides coverage on hardware, not only for the computer, but for the power adaptor, RAM, Airport, USB SuperDrive, and Display. Also included is Software Support for OS X, How-To-questions about i-Life and i-Work, connecting to printers and Airport networks. I haven't had to use the product yet, but, like car insurance, it is comforting to know I have it if it's ever needed.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Don't Skimp! Buy the Coverage!

      Posted
      kappaMIZUdish
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      With any Apple product over $500, buying the extended service warranty, is not only worth it, it is essential! You essentially ensure your device for three years, which is something in the days of built in obsolescence we are in these days. The most important thing is to USE the extended service. Each year, even if the system is still behaving normally, take it in for a quick check-up and diagnostic. I found I would always walk out with a new battery, or charging cable for my efforts, and piece of mind I had forced myself to back up my system, and all was ship-shape. ALSO, I find it the one few perks of Apple these days, that all over the country and in other countries, if you do have an issue, with the warranty, all you have to do is walk into any store and they take care of you. Trust me, it was helpful in my student days, when I lived in a few different countries!

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Useless...

      Posted
      ComputerNerd
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      Apple is a great company for making money for their company...they sell a "warranty" that protects you from nothing. Everything that could go wrong with your laptop is considered accidental damage because Apple makes a product that doesn't hold up to normal use for a device. The tech said simply touching it would break the retina display and is considered accidental damage which isn't covered by AppleCare protection. There is no crack in our display, there is no physical dents in the case of the laptop that would indicate a hard drop, but there are lines up the screen. Despite having 2 months left in our manufacturer warranty and 2 in the 3 years of extra protection...we have a laptop that will cost an additional 700$ to repair according to our Apple Authorized Repair shop. Will be the last Apple product I will ever buy!

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      Beware as this AppleCare is Misleading

      Posted
      Bwei
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I would not recommend buying the AppleCare Protection Plan if you are thinking that it will cover accidental Damage as it does not. When I purchased this I specifically asked the salesman if this cover broken screens or physical damage like the IPhone AppleCare but BEWARE!!!! It does not cover physical accidental damage. My screen broke and I brought it to Apple to have it replaced and they said it would be $500 plus to replace the screen and I was shocked because Best Buy told me it would be covered when I bought it as that was the only reason I bought the protection plan but it does not cover broken screens or damage. So I give this zero stars if I could based strictly on the fact that I was Lied to by the salesman when I bought it. Love the Mac just not the price to fix and Protsction plan

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Hard to say right now

      Posted
      Mainboy
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I'm told Apple Care gives you a battery at the end of three years if the battery is below 80% charge rate (don't know if I stated that correctly). Everyone I talked to says it will be, and that that alone makes the warranty worth it. I don't know. Do I care if the battery is below 80%? Probably not. Bigger picture, if the computer fails between year one and three, I'll be happy I have it. But then, if it does, well, I'd lose a lot of faith in Apple reliability. I bought Apple Care for my daughter because it came at a student discount. Seemed worth the $187. It's insurance, so it's hard to say right now whether it's worth it. I bought a MacBook for myself and didn't get Apple Care . . . but I can still buy it as long as my Air is less than one year old.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Great!

      Posted
      MonkeyBoy
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I'm glad that I went with my purchase of AppleCare. As a college student, I was eligible for the student discount. $60 a year for the best warranty and repair service in the industry is a great investment. I've used it a couple times since January, just for simple things such as how to use programs and general questions/advice on upkeep. I'm new to the Mac world, so I wanted to be sure I treat my Mac with the upmost care. Having the 3 year no worry warranty of anything, with the quick respond time of repair, is worth the investment. I hope I never have to use AppleCare for repairs, but if I do I know that it will be taken care of quickly and correctly.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Definetly always get Apple Insurance!

      Posted
      MerryWhitney
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      I have mostly all apple products now. The insurance is extremely helpful! If something on the computer breaks, keys, burner, anything, there is internal issues, or for some unexplained reason your computer decides to stop working. That happened to me one time, the computer didn't work for some reason and they replaced it with a new computer, I just had to pay the difference of the updated version, which is a whole lot LESS then buying a whole new laptop. Don't forget to renew before it expires tho, they send out a e-mail but sometimes I don't check my e-mails alot and it expired, but once it expires you can't renew the insurance. I have to remember that on my newer apple laptop.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      worth to buy this?

      Posted
      ykbl
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I bought apple care for my mac book pro. I have been using my macbook pro for a year now, there is nothing wrong with the laptop. no crash or anything serious. This apple care cover first 3 years. is it really worth to buy? I am not sure. As far as I have experienced my macbook pro and other apple products, I don't really think you would need to buy one. because Apple products don't usually give issues within first three years. If I could, I wish I can return this. I just want to say, just invest the money on your next laptop, if you are worrying about you macbook won't last long.

      No, I would not recommend this to a friend


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