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Customers highly value the ease of use, versatile sensors, and relatively easy installation of this home security system. Many appreciate the system's affordability and the customizable features offered through the user-friendly app. While some experienced challenges with WiFi connectivity and battery life, the positive feedback on core functionality outweighs these concerns. The included keypad and its features are also frequently praised.
Arlo has seemingly been an under the radar home security solution for a while now with its line of cameras and doorbells. Now they are making a big move with an actual security system and so far, I am impressed! UNBOXING & INSTALL: - As seen in the picture, this unboxing is straight forward which I like. the keypad is nice and low profile and I love the look of the sensors. - Overall the install was very easy. You plug in the sensor hub first, and once that is setup via your Arlo Home app, it’s very easy to connect the remaining sensors. - The sensors go on with a sticky pad which makes it easy to go on any surface and also makes them removable if you ever move or want to place the sensors somewhere else. - Let me also add, you are not required to have a subscription to use this alarm system. Yes there are added benefits to a paid subscription like professional monitoring where agents will call the local authorities for you. But you can manage that all on your own if you do not want to. PROS: - All in all, the hardware here is rock solid! I have had no issues with the hardware at all and they have been great to use! - The all in one sensors are clearly the star of this package! They can do monitor open/close, motion, temperature changes, light changes, water leaks, detect smoke alarms going off, and tilt change aka if you want to attach it to a garage door. Really versatile value!! - The hub itself is great too as you can easily arm it, or turn on the siren, or contact the authorities! It also detects motion so it really acts as a 6th sensor in this kit. - Something I love is that the hub will play a “ding” noise anytime someone opens a door. Very useful feature so you can place the hub in a common area so everyone can hear when access doors are being opened! - Overall I do really like the Arlo Secure App as well! They made some improvements to the app and its works really well with the security system. Within the app you can make your system very minimalist or very hands on with a lot of notifications. So whatever works best! You can also customize each of the 3 modes so that the sensors behave differently in each security mode. - Expanding on that, so the app lets you set schedules for when you want different security modes or how you want your cameras & sensors to behave during different modes. I think people are really going to like this increased level of customization! CONS: - My only “cons” about this product are strictly around their app and software related features. So let me start by saying, I think this product is still new and they can easily implement fixes for some of my concerns! - That being said; the “feed” feature in the Arlo app is great but I think it needs fixing. Essentially the only things in the feed are notifications, but I think users will like seeing activity in the feed when you are not away from home without getting a notification about it every single time. For example, seeing when a door was opened or closed, seeing when there was motion at a certain sensor, or seeing when lights were turned on. I just think that needs to be fleshed out more and not driven by push notifications. - I’ll also add, the new App will default to NOT showing recordings when you are in “standby” mode. So I had to create new rules for my cameras to still give me video recordings even when I am home. I think that Arlo should change this so that cameras still default record in all security modes. - Lastly, there is no integration with Google Home or Apple HomeKit at this time. It would be nice to have so I could arm the system using Google or that it could tie into some of my other home rules. BOTTOM LINE: - Overall what I love is that this system gives me piece of mind when I am at home sleeping or gone from the house! It simply does exactly what I need it to as in monitor the entrances, turn alarms on when I am gone, and notify the authorities in an emergency situation. I would like to see Arlo make some software related updates but that is easily attainable!! I think a lot of people will really enjoy having a system like this in their home, office, or wherever they need it!
This review is from Arlo - Home Security System with Wired Keypad Sensor Hub, (5) 8-in-1 Sensors, and Yard Sign - White
Posted by NJuice
The Arlo Home Security System is definitely a top-tier product. Easy to set up with plenty of great features that other home security systems don't offer. I build kits and systems for customers and they make an excellent upgrade when paired with Arlo Pro security cameras, especially the Arlo Ultra 2's. Here's a few of our bundles we have put together that are paired with Arlo's pro 4 and Ultra 2 security cameras.
This review is from Arlo - Home Security System with Wired Keypad Sensor Hub, (5) 8-in-1 Sensors, and Yard Sign - White
Posted by MitchellK
I own an Arlo Security Camera and an Arlo Wireless Doorbell and am extremely happy with those items. I purchased this Arlo home security system thinking it would be a slam dunk and be as easy to set up as the other items but boy was I wrong. To start, everything about the system looks great. But, I had trouble right off the bat during step 1 of getting the base station to connect to my wifi (I run a dual band 5ghz - 2.4ghz system). I took three tries (my camera and doorbell had no issue in this department) and it has since disconnected twice and I had to unplug the system to get it to reconnect. Secondly, each sensor equally had issues connecting to the base station. All but one of them took several tries and those four had to factory reset themselves to finally connect. After around 4 hours, all the sensors were still at 100% battery except for the one I put on my garage door. That sensor is sitting at 14%. The ultimate crux is the app. I had to update it to use the security system with it but I'm now currently unable to change any settings for the system because the app is constantly in a state of saying "Please Wait" and then it will say "your request has been timed out" if it does anything at all. I may think I'm exaggerating, but I wanted to see how long it would say "Please Wait" when I tried to change the audio alert volume and after an hour of not using my phone at all, the "Please Wait" spinning circle was still going so I gave up. It's maddening that the app completely doesn't respond/let you do any setting changes. So, I went to the actual website and logged into my account but I was unable to make changes there as well through my dashboard. Everything is fully update to date in terms of firmware/software updates (my phone, the Arlo system itself and the app). Maybe Arlo is having server issues and it will work out at some point, but now I'm past the BB return window (my own fault for not getting around to installing it sooner) but I'm afraid I made a big mistake in purchasing this system.
This review is from Arlo - Home Security System with Wired Keypad Sensor Hub, (5) 8-in-1 Sensors, and Yard Sign - White
Posted by MattAZ