
Customers are impressed with the camera's quality and ease of use, finding setup straightforward and the wireless functionality convenient. However, some users reported that the battery life could be improved, and motion detection and night vision capabilities could be enhanced for optimal performance. The price point was also frequently cited as a positive aspect.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I was hesitant at first on purchasing refurbished ARLO cameras, but BEST BUY sent me 2 incredible Netgear ARLO cameras that added into our system without any issue. Best security system for the money.
This review is from Arlo - Refurbished Indoor/Outdoor 720p Wi-Fi Wire-Free Security Camera
Posted by Suzzthomp
Great idea poor software! Pros: Completely wireless Easy Setup Cons: Too many limitations 1.Battery Replacement (if using the defaults will last 4-6 months, which is ok but you only get 10 seconds of recording once motion is triggered) 2. Cost of batteries 3. Buggy software, sometimes difficult to connect to and is very slow 4. Hub uses wifi n technology to connect cameras instead of the much faster AC 5. Warranty is only 1 year for such an expensive product! 6. Support for updates is slow!!! 7. No local recording, which means you have allow Netgear (Arlo manufacturer) access to your network and store your video in the cloud, which means privacy can be an issue! 8. Can be easily stolen! There is nothing to prevent someone from stealing the device. 9. Only 5 cameras allow per free cloud account then you have to pay. 10. Only 7 days worth of recording allowed per free account or you have to pay! too many limitations!!!!!!
Posted by JesM
After reviewing several different security cameras I decided to purchase the Arlo refurbished WiFi wireless system. I love it !! Out the box, no assemble was required, just attach to mount, no wires to worry about, and the Arlo smartphone download makes it so much easier to monitor. I only gave it 4 stars because it's advertised as having 5 mounts included , 4 magnetic indoor mounts and 1 outdoor mount, When my package was delivered it only had the 4 indoor magnetic mounts, There Was NO outdoor mount included. When I contacted Best Buy customer service about this issue, They told me I would have to send the whole order back and they would re-send me another order, Which I thought was horrible and alot of trouble, I don't understand why they just could not send out the missing mount, Therefore Best Buy dropped the ball on that. But as far as Arlo and the security camera I will at this point rate them Excellent. Best Buy needs to improve how they treat their customers. I eventually had to order additional outdoor mounts. The magnetic mounts that are included are strong but I wouldn't chance using them outdoors.
Posted by FDott