Highlights
Key Specs
Internet Service Provider (ISP) CompatibilityCox Communications, Spectrum, XFINITY from Comcast, Most cable providersDOCSIS Certification3.0Downstream Data Speed686 megabits per secondUpstream Data Speed100 megabits per secondChannel Bonding16 x 4Number of LAN Ports1
General
Product NameSURFboard SB6183 16 x 4 DOCSIS 3.0 Cable ModemBrandARRISModel NumberSB6183ColorWhiteColor CategoryWhite
Network
Input/Output TechnologyMIMO (Multiple-Input Multiple Output)
Certifications & Listings
DOCSIS CompliantYes
Speed
Wired Speed1000 megabits per secondGigabit Ethernet SpeedYes
Compatibility
System RequirementsCable Internet Service
Dimension
Product Height5 inchesProduct Length5 inchesProduct Width2.1 inchesProduct Weight0.838 pounds
Warranty
Manufacturer's Warranty - Parts2 yearManufacturer's Warranty - Labor2 years
Other
Modem TypeHigh speedUPC612572204009
The SURFboard SB8163 DOCSIS 3.0 Cable Modem features 16 downstream x 4 upstream channels for high-speed internet access. It is compatible with major US Cable Internet providers and is best for cable internet speed plans up to 400 Mbps.
DOCSIS 3.0 Modem
The SB6183 has 16 downstream x 4 upstream DOCSIS 3.0 channels.
Gigabit Ethernet
The modem features one 1-Gigabit Ethernet port for wired connection to a Wi-Fi router or other wired device.
Works with any Wi-Fi Router
Using the Ethernet port, connect to any Wi-Fi Router to share the high-speed internet connection around your home.
Save on monthly rental fees
Stop paying rental fees to your service provider. When you purchase this modem, you can save up to $168 per year in rental fees.
Compatible with major U.S. Cable Internet Providers
Approved for use with Cox, Spectrum, Xfinity and many others. Best for cable internet speed plans up to 400 Mbps.
Support When You Need It
ARRIS has a long history - over 70 years - in the home networking category. With over 260 million networking devices sold worldwide, we have dedicated customer support and a 2-year warranty to ensure your investment is protected.
What's Included
SB6183 Cable Modem
Power Supply
Ethernet Cable
Software License & Regulatory Card
Support Information Card
Manuals & Guides
Search
- A: AnswerThe difference between the 6141 and the 6183 is the number of pipelines the Modem will handle. To give you a better idea: http://www.arrisi.com/modems/datasheet/SB6141/SB6141_Data_Sheet.pdf vs http://www.arrisi.com/consumer/_docs/Co-branded_DataSheet_05Jun/SB6183_DataSheet_05Jun.pdf The 6141 is more ideal for people who are not into the higher tier, high speed connections as they will only have 8 pipe lines for Data versus the 6183 with 16. Unless you are really planning on switching over to a higher tier plan, you will not use the full 16 pipes or gain the higher speed as it will be the ISP provider who will make use of the pipeline channels. The flipside, though, even with the lower tier plans, is that with the additional channels, if a few of them are flakey, you have other pipeline channels to fall back on. The important question for you is if you really want to spend the extra money for the additional channels of support, knowing you will not upgrade to a higher tier plan and whether or not your connection to the internet is 'flakey' or fairly stable. If it is fairly stable, go with the 6141, don't spend the money on the 6183. If you plan on going to the higher tier plan or your current plan shows a lot of noisy/error channels and connection must be 'rock solid'... You may want to consider the 6183. Note, the 6183 will not necessarily guarantee the BEST connection status over the 6141, even after what I said. You will want your ISP to look over your cable connection first before seriously looking at a modem as well. I only state the 6183 will probably help with connectivity given the additional channels for the ISP to rely on, but an expensive modem will not be able to overcome a bad cable run.
Answered by SKasai
- A: AnswerYes this will work with Optimum. You will have to call them to provision the modem for your account. Once provisioned and working, you will need to return the arris modem to them and make sure you get a receipt for the return. The will note your account that you are using your own modem and you will not pay the rental fee. Please note that this modem does not support Optimum Voice, so if you are using that service you will not be able to get it with this modem.
Answered by Omnos
- A: AnswerThere isn't a phone line connection port in the back of this modem. I canned my Xfinity phone service; almost always use my cell anyway and the majority of calls on the Comcast phone were telemarketers (robots mostly).
Answered by GregM
- A: AnswerThis modem does not include a router. It is not true that all DOCSIS 3.0 modems have built-in routers.
Answered by goonboy
Q: QuestionIs this compatible for Suddenlink?(10 answers)
A: AnswerMine works great with Suddenlink.Answered by Brobe55
Q: Questiondoes it work with Apple?I have a mac & Comcast / Exfinity?(11 answers)
A: AnswerYes!! I have a brand new Mac Book Pro. Buy the adapter for thernet to thunderbolt and this works great!!!Answered by Kdub
Q: QuestionIs this compatible with Cox communications(5 answers)
A: AnswerYes, the box lists compatible cable providers: Xfinity, Time Warner, Cox, Bright House Networks.Answered by Panar
Q: Questionwill the sb 6141 arris modem work with windows 10 on comcast internet(10 answers)
A: AnswerThis modem will work with Comcast. Windows 10 is irrelevant.Answered by Glen
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Reviews
Rating 4.7 out of 5 stars with 6189 reviews
4.7Rating by feature
- 4.7Connection Quality
Rating 4.7 out of 5 stars
- 4.6Performance
Rating 4.6 out of 5 stars
- 4.6Setup
Rating 4.6 out of 5 stars
1 expert review
Customers are saying
Customers often highlight the SURFboard SB6183 modem's easy setup process, reliability, and budget-friendly price point. Many users appreciate that it works without any issues or connection problems. However, some users have concerns about the modem's bright lights, potential overheating, and high rental charges.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Rated 5 out of 5 stars
Modem gives you extra/free speed with Comcast
This modem gives you extra speed if you have Comcast, and you get the 150mb tier speed. I'm paying for 150 down and 5 up, but I'm getting an average of 180 down and 6 up. I've tested with multiple speed tests and servers. The slowest I've gotten with this modem is 178 download, and the fastest I've gotten is just over 184. Line quality is perfect and without packet loss. My ping on different servers locally is 4 to 7. Never any errors. The only negative I've found is it runs hot. You will need to place it where it has air all arpund not in a confined place. Also, when we had a big heat wave it got warm enough to lossen the cable in the back. I tightened it back up and it hasn't been a problem since. I highly recommend this modem if you have Comcast 150mb speed. And I also hear that it gives some extra speed on the 105 speed, but I can't varify that. Also got the price match from Amazon. Hope this review helps!
Posted by Warriorpoet
Rated 5 out of 5 stars
Great modem at a great price!
Great modem at a great price! Important note. I was talking to tech guy at Arris as I am super OCD and I called because I read the user guide and it stated that the top and bottom left lights are green but in real life I was looking right at them and they look white! He explained to me that the two middle blue LEDs were so close and bright the when viewed from the from they appear to make the green LEDs look white and everything was working as it should. That is why I have included two pictures so you know what it really looks like. Also I have tech background and could not get it to work at first but confirmed with Arris and sperate IT GUY that the reason it may not auto set up is because Xfinity Comcast setup is absolutely garbage. You MUST dial in and get a tech support person and give them the Mac ID. Then after the phone call about 10 minutes later everything was working and no issues since.
Posted by Elias
Rated 5 out of 5 stars
Setting it up was easy
Setting it up was easy. Just a call to Comcast and voila. Its performance is very good. It does not heat up. I think it was a good decision. The only con was the delay in arriving... it took near a long week; even existing in nearby stores.
Posted by Happybuyer