
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Laptop is simple, sleek, and very fast to use for daily personal communication and financial management. I was not looking for a "gaming" laptop but our criteria of having an RJ45 connection (Internet cable ready) led us to this Asus laptop, which is advertized for gaming use with focus on graphic capabilities. I did notice a difference in viewing music videos that have 3D-enhanced features (2021 Halftime show, for example), which I surely don't mind. Looking forward to using the laptop for music, photos and videos playback and editing for sure.
Posted by LadyDiem
My battery dies real fast after a full charge and my volume is not very loud all the time. still trying to figure out how to find pictures I down loaded. I don't understand why I bought a windows product when all that runs is Microsoft Edge which I really don't understand. Can't find how to run Chrome and Windows without Microsoft edge or if I can even do that. Just very confused on how all this works. I also don't understand what one drive update cloud thing is. I did not receive a owners manual that should tell me what all the upper keys do nd what different programs do. Would really like one.
Posted by HappyButSad
Great computer would have given 5 star but at the time when i was comparing with other laptops... I pulled the trigger on this one for one reason.... On the spec's it stated it had a touch screen..( IT DOSENOT ) i have noticed that someone changed it now..! ( i have a screen shot) Not happy. Not sure if i will trust Best Buy's Specks in the future .... I do understand simple mistakes.... After contacting customer service the gentleman was very helpful and told me I could just return it ... but I am sure that was an option in the first place...
Posted by Allen