Assisted Living Technology

Lively™ Mobile Plus is a waterproof one-button PERS device with quick call response times, built-in GPS and available fall detection. The optional Link app even sends a smartphone alert to friends and family if called for help from the PERS device. It comes with a lightweight, waterproof neck pendant or silicon wrist wearable, and we offer an in-home PERS for help at the push of a button, 24/7.

Our Multitenant Safety System is an enhanced alternative to the traditional pull-cord system. It offers customizable protocols and reporting, and it can be used with complementary devices like wall buttons and monitored smoke detectors. Additional features include property-wide wireless coverage and 24/7 monitoring through our Caring Centers, and can be worn as neck pendants or on the wrist.

Lively Link is a free smartphone app that friends, family members and caregivers can download to stay updated on users' health and safety through Lively Personal Emergency Response System (PERS) devices. Loved ones can check in with users from anywhere without disturbing them, helping them maintain the independent life they love.

We provide 24/7 access to a team of social care experts who provide proactive and supplementary care for your customers and your organization. Members can access triage and support services, loneliness calls, wellness coaching, appointment scheduling, reminders and more. The social work team provides a person-centered approach and strong advocacy, utilizing local community services and resources to assist and reassure your customers.

Every Caring Center call specialist receives sensitivity training so they can build strong relationships and better address the needs of your customers. We employ Spanish-speaking representatives in addition to English speakers and offer access to more than 190 languages, as needed.

Located in each of our Caring Centers, Urgent Response agents are available at the touch of a button on Best Buy Health devices. In addition to being certified by the International Academies of Emergency Dispatch (IAED), agents are trained to help with common situations like getting lost and hearing noises at night. For medical emergencies, agents can connect seniors to on-call doctors and nurses, and can even send an ambulance using GPS coordinates.

Users of our mobile devices can utilize the convenience of the Lyft on-demand ride service, simplifying transportation for seniors and helping them stay connected. Mobile users can just press zero to request a ride from a live, U.S.-based operator. Drivers are background-checked, and vehicles are inspected for safety.

Trusted Geek Squad Agents help ease technology installation, setup, and support of essential technologies. As highly trained professionals, Geek Squad Agents are proven technology experts who provide in-home services and technology support to more than 4.5 million customers each year. Our Agents are located nationwide, offering an unmatched level of technical support within minutes of most of the U.S. population.