If you accidentally damage your drone while using or handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If your original on-board camera stops working properly, we'll make it right.
We'll get your camera back to capturing beautiful scenery and amazing videos.
If your battery won't hold a charge, we'll replace it.
Get a replacement for your original non-disposable battery if it fails to hold a charge.
If the remote that came with your drone stops working, we'll replace it.
Get a replacement for the remote control that was included in your original drone box.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or how the drone was manufactured. It could also be caused by dust, internal heat or humidity.
If your drone won’t work because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your drone, we'll make things right. This includes a surge caused by a lightning strike.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-888-BEST BUY (1-888-237-8289) to ask questions about your plan.