If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your product won’t work because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If your battery won't hold a charge, we'll replace it.
Get a replacement for your original rechargeable battery if it fails to hold a charge.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
When something goes wrong, we're always here to help.
Visit your local Best Buy store to start a claim, or call us at 1-888-Best Buy (1-888-237-8289) to ask questions about your plan.