Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Williston
26 Cypress St
Williston, VT 05495
Open until 9 pm
Find Another Store
Main Content

Best Buy Protection for Smart Home Products with My Best Buy Total™ Membership

Worry-free protection with My Best Buy Total™.

With My Best Buy Total, you’ll get up to 24 months of Best Buy Protection for most new smart home products you purchase at Best Buy while your membership is active.
Current member? See your protected products
Geek Squad Agent with customers

Benefits of Best Buy Protection for newly purchased smart home and networking products.

It's easy to get help when your product isn't working properly.

To get help, just bring your product into a Best Buy store. We'll check out what's wrong and get you a replacement (if the product is available) or reimburse you.

Your smart home product is well protected from many issues.

Your product is covered for failures from normal wear and tear, damage from a power surge, issues with Bluetooth connectivity, and more. Accidental damage is not covered.

If you have questions, we're always here to help.

Call us at 1-888-BEST BUY (1-888-237-8289) with any questions about your plan.

Geek Squad Agent with customer.

How does Best Buy Protection work with your manufacturer warranty?

During the original manufacturer's warranty period, most repairs will be handled by the manufacturer. Keep in mind that Best Buy Protection often covers important repairs that your manufacturer warranty doesn't, like failure due to a power surge.

If something goes wrong after the original manufacturer warranty ends, Best Buy Protection has your back and will take care of any covered repairs.

Repairs are performed by either Geek Squad® or one of our authorized service partners. We require our service partners to conduct a background check on any person they hire to enter your home.

Best Buy Protection Plan service fees

 
Service fees apply to eligible claims not covered by the manufacturer's warranty.
Best Buy Protection provides up to two covered claims every 12 months, each subject to a service fee, when outside the manufacturer’s warranty period. Fees are based on the product price at the time of purchase.
Device purchase price Service fee
$0–$99.99 $9
$100–$199.99 $29
$200–$499.99 $49
$500–$999.99 $79
$1,000 and up $99
Geek Squad Agent

Getting help is easy with Best Buy Protection.

Need to make a claim under Best Buy Protection?

Get started online

Need to make a claim under your original warranty?

Learn how to contact your manufacturer

You are eligible for up to two claims every 12 months, each subject to a service fee, for claims outside the manufacturer’s warranty period. Keep in mind that Best Buy Protection often covers important repairs that your manufacturer warranty doesn't.

If something goes wrong after the original manufacturer warranty ends, Best Buy Protection takes care of any covered repairs.

Disclosures.

See the complete Terms and Conditions for Best Buy Protection under the “Protection” tab. Best Buy Product Protection, Inc. is the Obligor and Administrator of the Coverage under this Plan.

Parts and coverage available under the manufacturer's warranty are not covered by the Plan. 

Service fees and claim limits apply.

Sponsored