If you accidentally damage your product while handling it, we'll take care of it.
Enjoy peace of mind knowing that you're covered if the unexpected happens.
If your battery won't hold a charge, we'll replace it.
Get a replacement for your original rechargeable battery if it fails to hold a charge. Depending on the product, this may mean a repair through Geek Squad City or replacing the product.
If your screen has bad pixels or a shadow image, we'll correct it.
If you have at least three pixels that are always the same color or a ghost image that won't go away, we'll get your screen looking like new.
If there's a failure from normal wear and tear, we'll repair it.
This could be a problem with an internal part or speaker, or how the product was manufactured. It could also be caused by dust, internal heat or humidity.
If your wearable product won’t turn on because of a power surge, we'll fix it.
If there's a power surge or fluctuation that damages your product, we'll make things right. This includes a surge caused by a lightning strike.
If you have questions, we're always here to help.
Call us at 1-888-BEST BUY (1-888-237-8289) with any questions about your plan.