Bosch - 300 Series 24" Recessed Handle Dishwasher with Stainless Steel Tub - Black

Old DW was a noisy old thing so decided to look for those with good quiet noise ratings and read Bosch were very quiet in general. We had a KA in a previous house and found it did a great job of cleaning and drying but was not quiet enough for the new house due to proximity of kitchen to the family room and bedrooms. Our son has a Kenmore Elite at the house they recently bought and it is very quiet - so we looked at Kenmores, KAs and the Bosch. After a good deal of research, we decided on this model for several reasons - the sloped silverware tray aids in washing and drying, the height adjustable middle tray is helpful for different height items, the adjustable supports in the trays help to add flexibility in supporting different types of dishes, bowls, etc, stainless liner for long life and durability, no exposed handle to stick out from face of cabinet, front facing control panel allows for seeing progress at a glance, large removable utensil bin and it was within our price limit and best buy offered free delivery within 3 days. Honestly, Kenmore and KA both have very comparable machines. Lowes has the same basic model at same price but theirs is a specially modified version that takes swaps out the 60 min cycle with a 30 min cycle. Frankly, we did not feel a 30 min cycle would be useful where this one with 60 min cycle seems much more realistically useful for small loads. Only thing I needed for installation was the water inlet fitting and a section of flexible supply line. The old drain and power cord were re-usable. The height and level adjustments were easy, all done from the front. It fit perfectly into the old space and the under counter tabs fit pretty close to the previous. So far it has performed well. I agree with others who complained of the odor - definitely a musty odor from water used for testing before shipping and/or certain plastic parts. After several uses now, the odor seems to have dissipated. I'd say the extra dry cycle is pretty regularly used - it seems energy conservation may limt the heating power of newer machines - our old KA seemed to heat up much more. But then its not a big deal and probably safer in the long run for plastic utensils. Our old machine did ruin a plastic burger press that said it was dishwasher safe but apparently not safe from those that put out more heat. We have not tried all cycles - the 60 min and auto seem to be working fine for our needs. In general with only the two of us, we run it once a week. Since dishes tend to sit for a while, I tend to rinse them well in the sink first to avoid having stuff dry on and be difficult to wash off. Of course there are times we crank out more dishes and are less fussy about rinsing when we know we will be running it that night. In all occasions so far, it has performed well.

While pricier than some options, for all its features, this Bosch 300 series dishwasher is fantastic. Using a rinse-aid as instructed, we haven't had any issues with anything (plastics included) coming out less than dry unless the object has a lip or cup that can catch water to begin with. There's no heating element, but this thing gets things hot and water evaporates well by the end of the cycle. It is amazingly quiet, especially compared with the 12 year-old Kenmore "grinder" model it replaced. No, there's no grinder, but the food catcher is unobtrusive and easy to clean. I've had it running for over a month and have only cleaned it once (and that was to determine how easy it was)...could probably have gone a few more weeks. There are no strange odors before/during/after the wash cycle in any case. Loading is easy with lots of flip-down tines for organizing the space as needed, and the top "third tray" works very nicely for utensils and shallower items. We found we don't need the larger utensil baskets on the lower rack which leaves more space for pots, larger bowls, etc. The automatic cycle takes approx. 2-1/2 hours to complete, but run it while you're away or asleep...you won't really care. (It's very quiet, remember.) Installation was straight-forward with no surprises. Exterior insulation is compact and neatly pre-installed. Yes, you'll need to get a separate installation kit...you wouldn't want to re-use your old supply line with compression fittings anyway. The kit I bought at Best Buy included the correct right-angle adapter that fits Bosch dishwashers and a new water supply line. Electrical connections are done through a secondary gang box (included w/dishwasher) that requires some additional clearance for wall/under-cabinet mounting. I didn't have space behind the dishwasher, so I mounted it on the back wall of the sink cabinet. Even though my old DW was hotwired with the routing of power line a bit more streamlined directly under the dishwasher, this set up makes sense as it allows for easier access to the power connections (for repair or removal) and makes it easier to utilize a 120V power cord with plug if you already have an under-sink outlet for your garbage disposal. (The Best Buy installation kit provides that plugged power cord if you need it...I didn't.) Oh, and it cleans everything really well! I've only had one serving spoon with caked on guacamole not get completely clean; everything else -- including some really nasty burnt-in casserole dishes -- come out beautifully clean. No pre-rinsing required, just scrape off any bulky bits. I would definitely recommend this dishwasher to others.

Horrible Dishwasher, 5 months in for our new SHEM63W52N and it still has a toxic melting plastic smell when it runs, and even worse when you open the door to let your soaking wet dishes dry. (You need to turn the fan on above the stove as well as open a couple windows in the kitchen help make it breathable) Have talked to Bosch countless times, they even sent a Bosch Technician to come and look at it. He was going to recommend to Bosch to replace the unit, but suggested we take the machine back to place of purchase. It took almost a month for the Tech to come and look at it, so my hope of returning was gone. That is also if I wanted to take a loss of paying a restocking fee. I am now stuck with a dishwasher that we can not use. Dishes do not fit in well, cereal bowls and plates must go in the bottom rack because bowls and saucers break in the top rack when it is up, but if top rack is lowered it bashes my Corelle plates (not over sized plates) in the bottom thus not rotating the spray arm. Drinking glasses do not fit on top rack, cookie sheets, casserole pans, pots and cutting boards do not fit in bottom. Soap just sticks to the top rack handle and does not dissolve/break down for proper washing. Even used the Finish detergent that Bosch told me to use because other ones were not working correctly. (Just as bad if not worse) Water does not heat hotter the the Hot tap water that first goes in. We have done the Vinegar and baking soda over a dozen times like Bosch recommended and still no luck. Everything needs to be dried off with towels because it is soaking wet, and then you need to dry the inside of the machine as well as the door. We will no longer be using this machine that is now taking up space in my kitchen, It has even started to make the stainless steel cutlery, utensils, and even bowls to go rusty. We will not be purchasing anything from Bosch again,, and they have been of no help, to fix this problem.

I really like this dishwasher - It's super quiet (can hardly tell it's running), holds a lot of dishes (I love the 3rd rack that neatly holds flatware), and gets everything very clean. However, I do have a few grumbles. First, the manual does a poor job of explaining all the options, and when I called customer service, and the rep was equally unhelpful. For example, there's a programmable setting for enhanced drying, and a button for extended drying. The default settings left everything pretty wet and extended dry didn't solve the problem completely. When I searched through the manual, I found the programmable setting (D1), and changed that. That added another 15 minutes or so but did make a difference. When I asked the rep what the difference was between the two, she hadn't even heard about the programmable setting. I also asked her about the different cycle times, such as, whether the Express60 uses more energy to complete the wash in less time, and she couldn't answer that. She just told me to choose the cycles based on my load (duh). She did answer my question about whether it heats the water beyond the temperature coming out of the tap - it does - and the temperature of the tapwater should be 110 - 120 degrees. The other complaint is that there is a fairly strong plastic smell after washing and it has not gone away after 6 weeks of use. I googled this and found many people had this complaint, many saying it's so bad they ended up returning the dishwasher. Apparently it's due to a bitumen sealer/gasket. People started reporting this in 2015 so I don't know why it hasn't been fixed already! In my case, the smell dissipates a few minutes after the dishwasher is opened, but others complain that it remains. Since the phone rep was useless, I've been looking for a way to contact Bosch in writing, but haven't found a way.

I ran it 3 times by now. The pros are: it is very quite, it looks very nice, and it washes better than our old 22-year old Maytag (not better though than our Maytag a year ago). And there are several things that I wish are better. I was very excited about the 3rd rack but once started to use it, I changed my mind: it takes time to place the silverware flat one by one and the same with taking it out after it’s done. I now use the traditional way, the basket. And I took out the 3rd rack to rather make more height space for the 2nd rack. Perhaps the 3rd rack can still be used for some flat pieces like pot lids. It doesn’t dry well. Most dishes still have some moisture after 2.5 hours of its cycle. I never had this problem with my old dishwasher. As a result, the wine glasses are never sparkle clean. Also, it somehow feels smaller than it is when it comes to loading dishes. It must be the design of the shelves that doesn't allow to use it fully. There is a lot of fuss about Bosch dishwashers among sales people at the appliance departments. I went to several stores and heard all the same: Bosch only! The price is inflated and the quality is just very average. I bought it at BestBuy and I am not sure it was a good decision. I want to see how long it lasts.

The dishwasher is VERY quiet, which is nice. What we needed to get used to was the fact that things are not completely dry when done. They are Mostly dry when using the Extra Dry setting and Fairly dry when just using the Auto setting. You definitely need to use a rinsing aid (Like Finish Jet Dry). This more or less helps the water SLIDE off the sides of the washer and the items inside. If the item is made of light weight plastic, it does not completely dry, but heavier plastics and dishes, etc, do dry. Because there is not a heating element, you can put plastics on the lower rack as well. The 3rd rack on top is handy for things like lids and spatulas. We've heard from people that have a weekend lake place that they ran the washer before they left and when they returned some days later, there was mold inside, so you may not want one for a lake place. You can try opening the door a bit some time after the cycle is done and leaving it open to help some of the water evaporate, but I would say that most things are dry when I go to empty it. For those things that aren't, I leave them in the dishrack on the counter to finish them off.

We had originally purchased a Samsung DW80F600UTS dishwasher in 09/2015. During that period we had it repair 3 times. Thankfully we had the Best Buy Geek Squad Protection Plan so it didn't cost us anything for the repairs. But at the last repair we were told that they would not be able to repair our machine any longer because the cost to repair our machine would exceed the value. So since we had the Geek Squad protection our repair tech got everything arranged and called me back and said to go to Best Buy and pick out a new machine. On 6/2017 we had decided to get the Bosch SHEM63W55N. We are so happy with this choice. We are not dish rinsing people, we just scrape the chunky stuff off and put it in the dishwasher, we have never had to rewash a single dish. The machine is very quite (we don't have to turn the television volume up while washing a load) and does an excellent job in washing. A million times better than the Samsung (booooo) and the Bosch looks nice. There is a count down easily visible so that I know how much time I have left in the wash cycle (Love that). We did notice in the beginning that after the wash our dishes was damper than usual, so I increased our water heater by just a little bit and prior to starting the dishwasher I would wash the sink out with hot water instead of washing it after I start the dishwasher. Also we crack the door open to help with drying and cools them off for easier handling. So far so good. Make sure you use a rinse aid. I'm just really happy that we are out of our Samsung nightmare and decided on our Bosch. We did purchase the Geek Squad protection on this one too. I don't foresee us using it but you never know.

First E-mail to ask how to E-mail them about the dishwasher has scratch issue, able to take a picture send it over, 1/3/18 this is what I received : In regards to your inquiry, we created a file on your behalf please send a copy of your purchase receipt and pictures of the inside of the unit. Should you have further questions please contact us directly at 1-800-944-2904 1/24/18 ( responsed 3 weeks later ) In regards to your inquiry, thank you for sending the requested information, unfortunately we didn’t see the complete FD number, please respond directly to this email with the requested information. Thank you again for allowing us the opportunity to respond to your inquiry and we hope this information helps. ( I registed this dishwasher online they should have this number, can't trust this brand again, not serious about the stuff issue. sent the FD number over on 1/24/18 until now has't got respon yet!) BTW : The dishwasher they recommand "finish" has strong chemical smell, got me headache, and the disheshs never dry.