Bosch - 800 Series 24" Pocket Handle Dishwasher with Stainless Steel Tub - Stainless steel

I bought my Bosch series 800 in May 2018 and liked it very much...it’s very quiet and that’s why I bought it! My husband and I lightly use a dishwasher averaging a load a week but it exceeded our expectations. All was great until the end of August when we got error code 15. Pray this is something you don’t get as it means almost anything could be wrong. In my case, it apparently meant everything was wrong I called Best Buy Geek squad and was told they couldn’t come for 2 weeks so suggested I call Bosch since it was still under factory warranty. I called Bosch and they had a tech out the next day. Great! He reset it, fiddled with, declared it working and the probable cause to be a clog in my pipes. He suggested we snake the hoses and so we did that later the same day. We found no clog. I cooked and before loading it, I found the dreaded error code 15 was back and a non-functioning machine. I called Bosch again and scheduled another repair for 10 days out. The tech came and advised, the mother board was dead, the ingress and drain pumps likely needed to be replaced as well as their hoses, plus a few other issues. He suggested I call Best Buy and ask for a replacement since it was so new. As suggested, I called Best Buy, after 2 hours and 6 or 7 retellings I was told I had to go through Bosch. I called Bosch and asked for a replacement as I was concerned with the magnitude of repair for a new dishwasher. I never received a response beyond it was a management decision. I called again and received the same response. It’s been a month without a dishwasher and my next call was from the tech advising he was coming today to repair the machine. He just left, he says it’s fixed and is basically a refurbished dishwasher as he replaced hoses and motherboard. I didnt want a refurbished dishwasher. At this point, my confidence in the dishwasher is low and having received no response from Bosch on replacing a probable lemon machine, I would not recommend this pricey dishwasher nor Bosch.

The dishwasher works fine and looks great but the directions are rather sketchy. It took several anxious moments and a lot of thought to get the Bosh dishwasher to work as expected. Problem: Nowhere in the operating manual does it explain what the digital display number means. For example: Turn dishwasher on and select the “Auto” cycle. The number 2:09 will now flash in the display window. What does this flashing number mean? Is it an error code? Why is it flashing? ANSWER (not in the operating manual): The flashing number identifies the time that the “Auto” cycle will run. If the “Auto” cycle is modified by selecting the additional “Extra Dry” option, then the flashing number increases to a new cycle time larger than Auto (2:09) because “Extra Dry” takes longer. So, why is the light flashing? ANSWER (not in the operating manual): The flashing number indicates that options have been selected (Auto & Extra Dry in the above example) but have NOT yet been executed with the “Start” button. Once the “Start” button has been pressed correctly, then the flashing light becomes steady. The door must now be completely closed within four seconds. The red floor run light should now illuminate (stead). The manual should also explain secondary indications that should be observed when buttons are touched/pressed. The buttons are not mechanical click buttons but heat/pressure sensitive buttons. The button must be held until the desired selection is accepted by the dishwasher. Using the above example: When pressing the “Extra Dry” button the flashing display number should increase in value (time). If it doesn’t increase then the “Extra Dry” button did nor register. Likewise when pressing “Start” you must observe that the display light stops flashing and goes steady. If it did not go steady the dishwasher will NOT run. After “Start” has been executed correctly and the door closed, the floor light should be steady not flashing. Flashing in this case indicates the door was not completely closed. Again, we love the dishwasher but learning how to operate it was not easy.

We bought this dishwasher in May, 2017. Initially it worked just fine. However once winter came and the outdoor temperatures dropped, this dishwasher stopped running dependably. When it is cold outside, the dishwasher beeps, turns itself off, and displays an error message that says "Water Tap". I called Bosch and they had me call a local company to service the dishwasher. On the first visit, in January, 2018 the technician could not duplicate the problem. We cleaned the filters, checked the lines, etc as we were instructed. We did not find any problems with the above items. In February we called the technician again because the dishwasher would still only run intermittently. The dishwasher would only work if outdoor temperatures were above 20 degrees. This technician said the dishwasher hoses "were cold." The sink and dishwasher are on an exterior wall, but we never had an issue with our previous dishwasher! My husband put some insulation panels under the sink by the wall so that the hoses would not touch the wall. We also left the sink cabinet doors open to circulate air and keep the hoses warm. Ridiculous! We don't live in Antarctica and our home is warm! The dishwasher worked fine all summer, but we have had the same issue occuring this past few months. I have not been able to run our dishwasher for the past three days because of the "Water tap" issue. It is only 17 degrees outside! Do not buy this dishwasher if you live in Wisconsin, Minnesota, North Dakota, South Dakota, Michigan, etc, etc! It only likes warm weather!!

So I just got this new dishwasher installed a couple of days ago. We went with Bosch because of its reliability. We had one for 14 years prior but it didn't clean worth a darn. Then I bought a $1200 Kitchen Aid and it died after 3 yrs and they wanted $742 to repair it. Kitchen Aid and best buy did absolutely nothing to help. A TOTAL waste of time. So we are back with Bosch. Definitely quiet! Had to put my ear against the door to be sure that it was running. I'd say it cleans well. I probably overloaded it the first time because of being without one for so long and I had a ton of dishes. The upper basket seems be able to handle less dishes than my kitchen aid. Although the bottom rack handled more plates than my kitchen aid. The 3rd rack is good, you can place a lot of bowls and utensils there. I'm sure that it takes a while to get used to it. The racks do not slide out very nicely. They seem to get hung up a lot. There is a little bit of moisture that can build up, but no real reason to lower the rating, it's just a different drying technology. I really really hope that I will still feel positive about this machine in 3 years, which by the way is how old my $1200 kitchen aid was when it died.

This dishwasher is close enough to perfect. Installation was timely, quick, and informative. I find it very intuitive to use. It dries VERY fast if you simply open the door and let it sit for a couple minutes. It is dead silent. My only complaint is that my household and visitors consume a lot of wine. My wine glasses don’t fit with the third rack even adjusting the top rack all the way down. So now the third rack has been permanently removed which is ironic because it was such an important feature to me in theory when I was doing research. My wine glasss are too tall/heavy for the tines to hold up. This is insanely frustrating and I still haven’t found a good solution. I’ve lost two soldiers in battle thus far. However, this thing cleans like a DREAM and I guess you just can’t have everything. My overall review reminds me of the movie Babe: That’ll do pig, that’ll do.

After numerous frustrating purchases of various dishwashers over the years, I finally broke down and went for the gold. It was hard to spend so much on a dishwasher but when you think about it, throwing away four different 2 and 3 year old dishwashers since we built our house 11 years ago was just stupidly ridiculous. The most costly so far? A $600+ Maytag which started having a panel issue just months after it's second year. Really? Within a home of just three adults who take care of their things this is just another example of the nosedive brand quality has done. So, I went for the gold and oh boy, do I feel like a Queen! This machine is beautiful and amazingly quiet. Every single thing I put in it comes out sparkly clean. I do not regret a single penny spent on my Bosch dishwasher. Yay, Me!

After reading tons of reviews in Best Buy, Consumer Reports, Reviewed.com and other sites I settled on this dishwasher. My parents have a Thermador (made by Bosch) and my in laws have a Bosch. They have the lowest repair issues on the market for dishwashers which was a big factor. The washer cleans unbelievably. It does not have a heating element so plastics will still be somewhat wet, it just makes you want to get rid of all the toxic plastic we have. Per everyone’s suggestion I always do extra dry and open the dishwasher as soon as it’s done it’s cycle, it helps with the plastics. The setup of the dishwasher is amazing, I can fit twice as much in it compared to my old dishwasher. Highly recommend Bosch!

I can't say enough great things about this unit. We wash a lot of dishes. Our last dishwasher was a lower end model that had served us well. I wanted to replace it with a Bosch. After looking, I decided on this unit. I like that there is no towel bar and the controls are hidden. It's so quiet that Bosch added a red light that sits on the floor to let you know the unit is on. Other dishwashers seem like there is never enough room for glasses. This one has it in spades. There is room to load my oversized cereal bowls too. And it cleans like a dream. I love this dishwasher and I wouldn't hesitate to buy it again.