First I have to mention that I absolutely HATE shopping for appliances, but Best Buy makes it a LOT easier with all of the information they have available online. I researched the heck out of the new dishwashers on this site, and knew I wanted one that had a reliable track record - I also did not want to spend more than $700.on a new one (crazy!). Other must-haves were delay-start, tall tub design, no "tower" in the center, adjustable upper rack, and a filter I could clean without having to disassemble the unit (like my old GE had). This dishwasher and my 2nd choice had them all, so I went to the store to see them in person to compare. Both were very similar, but after reading the reviews, and seeing the high number of negatives on the Samsung, I ordered the Bosch Ascenta instead.
It arrived an hour earlier than my scheduled time, which was fantastic. My husband and I installed it ourselves, and instructions were fairly clear, but this wasn't our first rodeo. If you've never installed one before, pay close attention to the directions regarding wiring and hooking up the hoses, especially the water line. If you're not used to dealing with any of that, pay the extra $$ to have them install it & save yourself the time and aggravation.
Once installed, we attempted to load it. This is where having a new dishwasher really sort of sucks. After loading my GE for 12 years & knowing where everything went, the Bosch is COMPLETELY DIFFERENT. I found myself referring to the owner's manual for loading instructions, which helped a lot. About the only thing I have an actual "complaint" about is the fact that there really isn't room allotted on the upper rack for large utensils (knives, slotted spoons, etc.) - the best spot is along the outside of the top rack, but be aware you are sacrificing room for glassware this way. The tines are too close together on a couple of rows also, so it makes loading deeper bowls a little difficult, but with a little practice it's getting easier.
I will say that the interior of the Bosch is noticeably smaller than my GE was - I find I am unable to load as many dishes as I could with the GE, but now that our kids are grown & moved out, it's not as much of an issue for us. If you have a large family still at home, it may very well be an issue for you - if that is the case, then be sure you go and see the appliance in person before ordering it online. The difference appears to be in the depth of the racks.
Once the dishes were loaded I ran the Normal cycle. It did seem to take a LONG TIME to complete, but you couldn't hear it running - not even the water running into the unit like our old one! We have an open concept kitchen/familyroom/diningroom, so the silence is much appreciated. I had some dishes that were pretty crusty and gross- I wanted to "test" the dishwasher, and it passed with flying colors. For the next load, I rinsed them really well (as always) and used the Express Wash cycle - it is done in about 45 minutes, which is great. Again - dishes were spotless.
The only thing I really do NOT like about this dishwasher is the annoying end-of-cycle beeping. It beeps 3 or 4 times, then waits about 5-10 minutes and does it again...and again...it does not stop until you physically open and shut the door. It's not something that I would consider returning the unit over, but Bosch, if you are reading these...take the hint.
Due to this being an Energy Star unit, the dishes are not dry when the cycle first completes. I usually run ours at night, open & close the door when it's done, then let them sit until morning - they're dry by then.
Not having a slide-lock for the door might be problematic if you have small children in the house that don't listen to you, but the door doesn't open very easily either - you really have to give it a "tug". I guess this is where teaching your children not to play with appliances comes in.
Bottomline: If you like sparkling clean dishes and want/need a super quiet dishwasher, then this is the model to get. Yes, I would purchase it again, and yes, i would recommend it to my friends.