Bush - Syndicate 60-in. L-Desk - Harvest Cherry
This item is no longer available in new condition.
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Weight (Approximate): 123.00 lb
Assembly Required: Yes
- Assembly RequiredYes
Rating 1 out of 5 stars with 1 review(1 Review)
Rated 1 out of 5 stars
You are not getting what is described - read!!!Posted .
Please be aware that you will not receive Bush - Syndicate 60-in. L-Desk however you will receive 2 drawer filee cabinets that go under the desk. No where on best buy website does it indicate that this is a partial order and you will not receive a desk. Only 1 box arrived, when I called buy.com to see when the desk (top portion and the walls) will arrive they stated that I have to order that seperatly and that would be an additional $478 or so and that can only be purchased thru them dirrectly, I can not buy that on bestbuy.com. No where on best buy's site you can order missing parts or does it indicate that this desk in not a complete desk, well, that you are not getting a desk. They said that I can return the part I do not want in the original Bush box only (if you do not have the original box-forget it) They stated that within 24 hours I will get a return lable, no such luck, kept postponing 1 business day etc., It is now a week later and when I demended a lable or I will not get of the phone they finally emailed me one with instructions to take this desk to UPS and shipp it. Well, no not over yet, that was 10PM, at 1:30 AM I received another email stating not to use that lable as it will not be valid and I may be changed for shipping. THey need addition day, another day nothing, they need an additional 2 days. Finally I went to Best Buy store today and they blew me off. Basically told me that they do not deal with marketplace orders and I have to deal with the company. The store redirected me to 1-888-best buy. Called them and they said "Our policy is clear, we do not deal with returns or exzchanges for merachandise ordered thru market place" It is a pure scam and you are alone. Best buy told me that they will not be able to do anything if I have no luck with the vendor. I tried explaining to them that item desctiption and product detail sates that it is 61 inch L shape desk and that is not what I received and they said, "Sorry but it clearly sates on our website, that we do not deal with items purchased thru our site but are marketplace items" wow, I am so dissapointed in Best buy, I will be looking elswhere to buy my chirstmas stuff this year.No, I would not recommend this to a friend