Geek Squad Agent and Customer


You put a lot of thought into the perfect tech gift for a friend or loved one, so why not make sure they get the most out of it? By adding Geek Squad setup and protection, you can get your recipient started on the right foot and make sure they keep enjoying your gift even if something happens to it. With Agents ready to help online, over the phone, and in more than 1,100 Best Buy stores nationwide, we're always here to help.

What Services Make Good Gifts?

Geek Squad Setup

When you gift the latest technology, you might be introducing your recipient to a product they've never experienced before — and the learning curve can be steep. That's why Geek Squad offers a setup service to help get all kinds of new devices up and running right away. We can perform setup in our stores, or make a house call and set it up in the comfort of their own home.

Learn more about Geek Squad Setup ›

Geek Squad Protection

Accidents happen, which is why it's a great idea to add Geek Squad Protection or AppleCare to your gift. That way, if your recipient drops, cracks or spills on their new device, they can get it repaired or replaced, even if it's not covered by the manufacturer warranty.

Learn more about Geek Squad Protection ›

Learn more about AppleCare ›

Geek Squad Protect & Support

Even tech-savvy people have questions about their new computer or tablet. When you add Protect and Support Plus to your gift of a desktop, laptop or tablet, the lucky recipient will have access to 24/7 support. Our experts are standing by to help them get questions answered and get the maximum benefit and enjoyment from your gift.

Learn more about Geek Squad Protect & Support Plus ›

How Do I Give the Gift of Geek Squad?

Whether you buy your gift in store or online, you can choose to add on Geek Squad Protection at the time of purchase. If you put the protection plan in your name, your recipient will be able to obtain service under the plan with no additional charges or restrictions.

Note: If you choose to put the protection plan in the recipient's name, enter their e-mail address at the time of purchase. They will immediately receive a confirmation e-mail.

If you add Geek Squad Setup or Protect & Support Plus to your gift, you will receive an e-mail with a digital code allowing you to redeem the service. You can either schedule the service in your recipient's name, or include the code with your gift so they can schedule it later.

An even easier way to give the gift of services is a Geek Squad gift card, which can be used toward the purchase of any service we offer.

Shop for Geek Squad gift cards ›

Need Some Help?

Geek Squad is here for you around the clock. Chat with an Agent or call us at

Strength in Numbers

You'll find Geek Squad in every Best Buy store, with more than 20,000 Agents across the country ready to assist you.