Computing Device Support and Simple Repair
SKU: 7857287
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Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Geek Squad showed up early and confirmed the PC was set up properly with the anti virus software. They installed the printer and scan feature that I wasn’t sure about doing, recommended a router-modem and backup system, explained what a VPN is and directed me to the browser-based office programs. They also recommended a mesh network for WiFi. I feel confident about the appointment and will not hesitate scheduling Geek Squad for future needs.
Posted by JohnS
Dylan was super efficient, quick to diagnose and prompt to work on a resolution. Being a Total Tech Member proved its value for the membership by trading out a defective phone less than a year old to the latest model for a very minimal fee all under 2 hours. That included transfering data from previous phone to new one.
Posted by SavvySupastar
Both men were extremely professional and took care of my problem I highly recommend them to anyone
Posted by TiffanyO