Cuisinart - 12-Cup Coffee Maker - Black
Model: DCC-4000
SKU: 6288337
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Customers highly value the 12-Cup Coffee Maker for its easy cleaning process and its cone filters that provide a stronger coffee flavor. The design of the coffee maker is also a key selling point for many customers. However, some customers have expressed concerns about the buttons fading away after a few presses.
Cons: - Does not set level on any surface. One or more rubber feet are never all touching at the same time on the counter, table, anywhere I set it – depending on if you have water in the tank or coffee in the pot. Acts like a rocking chair – thought I bought a coffee maker. It is apparently warped in manufacturing somehow – lack of quality control is apparent – as I have it in my home now. - Water fill lines on the carafe DO NOT correspond with the fill lines on the water tank. You will not be filling this up blindly by just pouring water to the 12-cup line on the water tank – your coffee pot WILL OVERFLOW!!! I did this three times in a row when running clean water through to try to get rid of the horrible plastic smell everything seems to have anymore – so it is no fluke. - Coffee does not taste like coffee from other Cuisinart coffee makers. I used the same amount of coffee I always have and the coffee actually come out weak. Sure this has a BOLD button on it, but why can't it make regular strength coffee? Temperatures seem to settle on 160+ – Low, 170+ – Med, 180+ – High for the different carafe temperature settings. Low and medium do not seem adequate – but high sure does give you a hot cup. I'm worried though the coffee is scorching at the higher hold temperature as refills are not as good as the first cup. - Filter basket does not seem to want to stay put. Half of the time I am putting the carafe on the burner, as soon as the lid on the pot hits the brew/pause part – the whole basket pops loose. I see it is not very well designed as there is a plastic snap/catch you have to get just right for it to hold in place. I see this as a potential fail point when this one piece of plastic breaks – the filter basket would never stay put. - Steam and condensation – Why make a see-through water tank if all it does is stay fogged up with condensation? The same to be said for the filter basket. The condensation from the filter basket area makes a mess. Does not matter if the filter basket is in or out, water drops eventually leak under the filter basket past the pause/brew area – and drips down on your pot or burner. You can take time to empty the filter basket and wipe it down, but then I noticed the steam from the carafe adds to the fogging issues – as I wiped the condensation from the inside of the basket – it was noticeable the steam rises and condenses in the area you point the spout. If you place it as pictured from the manufacturer, water droplets start forming on bottom the metal-looking piece separating the water tank and filter basket. No thanks. Never seen so much steam/condensation. Not easy to clean, too much mess. Very much an extra chore. - Lastly, when it is almost through making coffee – it gets very loud like its about to blow up. Steam starts rising out of the top of the coffee maker really bad – so no under-counter use would be recommended. It only steams real bad towards the end of the cycle – but it is a lot of steam that you don't want ruining your cabinets. Pros: It is pretty to look at when not in use – as intended. Can pour water from carafe without it going everywhere.
Posted by RobT
Makes a superior and exceptionally delicious pot of coffee, however the lettering on the buttons wears off. Eventually you're left with blank buttons that say nothing at all. Try making a pot of coffee that way! I contacted Cuisinart, who instructed me to, "Cut the cord off the pot and return it to them" (along with a check for $10), to get a replacement unit sent to me under the warranty. I did this, but feel this is wrong, as it seems to be poor quality buttons they are using in the first place. The replacement unit has the exact same issue, and I don't feel I should pay another $10 (for another replacement unit) only for the cycle to repeat itself. We've owned many, many different coffee makers over the years, this being the most expensive and this is the first time there's been an issue of this nature. I am disappointed with the quality of this Cuisinart coffee maker, being I own many lovely Cuisinart products. I have always held the Cuisinart product name in the highest regard. It's discouraging that they're making me jump through hoops to get replacements for an issue that's most certainly on their end.
Posted by Disappointed
Well, it's a coffee pot and it makes coffee! Easy to clean is a nice feature, it's also easy to use and stylish. I noticed that the water tank has a hole towards the top so I cover it with my finger when I fill the tank with water. I'm assuming the hole is needed to pull the water from the tank to the pot. I also noticed that you never want to refill the tank until the system is cooled or it will pump the water into the pot thinking it still has more coffee to make even if the warmer is just on. No big deal, just good to know! I love the pot and have no regrets at all, I bought this to replace my Ninja coffee bar that had a problem with the clean light always coming on and I just got tired of dealing with the flaw they wouldn't stand behind.
Posted by Justshoppn
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