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Cuisinart - 12-Cup Programmable Coffee Maker - Black

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Cuisinart Chw-12 12-Cup Programmable coffee maker:Keep everyone's favorites on hand. The 12-cup capacity and a hot water system let you make multiple cups of coffee, hot cocoa, tea and more. A brew pause feature allows you to postpone the brew cycle just long enough to grab a quick cup.

Coffee Maker Buying Guide
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    Cuisinart - 12-Cup Programmable Coffee Maker - Black - Larger Front
    Cuisinart - 12-Cup Programmable Coffee Maker - Black
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    Overview

    Ratings & Reviews


    Overall Customer Rating:
    93% of customers would recommend this product to a friend (557 out of 601)

    Features


    Keep coffee at your preferred temperature

    Carafe temperature control offers a heater plate with high, medium and low settings.

    Prepare a few cups

    1- to 4-cup setting allows precise operation.

    Program the start time in advance

    24-hour programmability lets you set the Coffee Maker to start brewing when you wake up or at another convenient time.

    Brew enough coffee for friends and relatives

    The 12-cup capacity lets you prepare beverages for your guests. A drip-free pour spout and a comfortable handle allow easy serving.

    Make instant soup, hot cocoa, tea and more

    A hot water system allows you to pour hot water for versatility. Indicator lights let you know when your hot water is ready and when it's time to refill.

    Grab a cup before the coffee is done brewing

    A brew pause feature makes it easy to halt the brew cycle before it's complete.

    Automatic shutoff

    Turns the Coffee Maker off for safety.

    Easily view options in dim lighting

    A programmable blue-backlit LCD display with a digital clock promotes visibility.

    Effortlessly clean up when you're done

    A self-clean function does the cleaning for you. A removable drip tray leaves plenty of room to fill your travel mug.

    Enjoy long-lasting use

    Stainless-steel housing creates a durable design.


    Customer rating

    Rating 4.5 out of 5 stars with 601 reviews

    93%
    would recommend to a friend

    Pros

    Cons

    • Rating: 1 out of 5 stars

      Run far away from this coffee maker

      Posted
      jdaw69
      • My Best Buy® MemberMember

      Bought this to replace a Bunn, which BB does not carry. First issue that appears is the hot water dispenser. The water tastes funny. Our only way around this is the put water in about 15 min before needed--which defeats the purpose of having hot water available. We still use the microwave for this as it's ready in 2 min. Now for the coffee maker part. We were excited to have a programmable one after 10+ yrs with our bunn. This worked great for about the first month. Then one morning, it wasn't ready. Okay. Set it up again that night, specifically remembering that I hit that button and it glowed blue signalling that it was set for the morning. Next morning, no coffee again. I do the vinegar clean process--like it says in the manual--with the same results the next morning. I start searching the internet about this as the manual is a joke on troubleshooting questions, so is their site (cuisinarts) and find that I am not the only one with the issues for the hot water on demand funny taste. So I decided to write Cuisinart about the issue, explaining right off that I followed their instructions in the manual about the vinegar clean, etc. I get the standard form reply to clean with vinegar. Apparently people don't read the information given. So for giggles, I repeat the vinegar clean process again, with the same results the next morning. By this time I am so totally frustrated with this coffee maker but unwilling to junk it after spending $100 on it. So I unplug it, thinking this will reset the process. This worked for about two weeks and repeated this as needed for the past few months. Now this work-around is not working as I just did this on Tues evening and Thurs morning I wake with no coffee and the blinking red clean light--yes I actually did the vinegar process that night before resetting it again. It makes a decent pot of coffee in about 10 minutes. I think this will be going to a garage sale and I will be replacing with a Bunn. This is too aggravating to deal with on a daily basis.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      awful design makes it difficult to use

      Posted
      evie1214
      • My Best Buy® Elite MemberElite Member

      this coffee maker is annoying to operate with all of the design flaws it has. filling it is terrible: on most makers you fill the carafe with water and transfer it into the machine, very difficult with this maker. first off the lid on the carafe is not hinged so you have to stick your finger into the small spout to flip the lid off in order to fill the carafe, fine if you have tiny fingers like me but not everyone does. Then the place to pour the water in is small, pie-shaped and situated at the back which makes it difficult to not slop water everywhere, plus you can't get all of the water poured in because the carafe hits the flip up access lid. I have taken to dragging the thing as close as I can to the sink and using my kitchen sprayer to fill it. Nowhere in the reviews did I see that it uses cone filters which are 3 times more expensive and the filter basket is not tall enough to make the handle on it useful at all when dumping grounds because you can't get a hold of it. The clock display is cheesy and hard to see, I understand that it is more for the automatic brew feature but still, it's hard to set it when it's hard to see it. The thing beeps several times after it's done brewing which defeats part of the purpose of auto-brew since it acts like an alarm clock. There is no way to by-pass the auto shut-off for people who drink coffee all day long so you have to keep turning it back on to keep the coffee hot which encourages more annoying beeping. I have not found a purpose for the "auto off" button and the carafe is hard to remove and re-set as it has to be tipped down when setting it back onto the warmer. This coffee maker is not a good choice for the elderly (like my husband) or someone with parkinson's (like me) as it is just too difficult to use. I gave it 1 star only because I couldn't give it none but on a scale of 1 to 10 I give it a -15. Should have spent my money on another Bunn instead.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      A great coffee maker!

      Posted
      IAmNameless

      I've had this coffee maker for about 2 months now and here is my opinion about it. It makes the best tasting coffee around! The 1-4 cups feature does seem to make a difference for the better. We use our coffee maker everyday, sometimes twice a day, but still haven't had to worry about the cleaning light. The controls took a few minutes to figure out but after we did, I find them rather intuitive and simple to work. I love the temp setting for the pot warmer too. My only complaint is that when leaving the hot water dispenser on, the heater seems to need to kick in too frequently. This has me concerned that it is wasting a lot of electricity so we don't leave it on all the time like I had hoped we could. Maybe it needs a better insulation system for the hot water dispenser side? Pouring water in the coffee maker side takes some getting used to but after a month or so I think I have the hang of it and it isn't too much trouble, even though it's not as simple as it should be. Ultimately, I would say this is the best coffee maker I've ever had, having gone through 10 or so different kinds over the last 15 years.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Nice Coffee Maker

      Posted
      dnitz
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      After the French Press broke, my wife and I found we preferred a coffee brewer. We used a simple, small 5-cup brewer from our camping gear box. If either of us wanted a second cup, we had to flip for it, or brew another pot. If we had guests, another pot was necessary just so everyone could get a first cup. Our needs were simple: a brewer with a larger pot. Enticed by the extra features on this Cuisinart, we spent $25 extra and are happy with the purchase. Timed brewer, so we can smell the coffee before we even come downstairs!! Gold filter so we don't need to buy disposables. Nice large pot for when we have guests, or just want another cup, or two. And the hot water dispenser, which is my favorite add-on feature. I like to drink hot tea. Boiling water isn't very hard, but it's even easier to just press a button and wait 20 seconds to fill the cup. If you don't require foamed toppings, or espresso, or a Starbucks experience in your home, this coffee maker looks nice on the counter and gets the job done with a few nice features.

      I would recommend this to a friend

    • Rating: 2 out of 5 stars

      Coffee Great but Hot Water Unusable

      Posted
      KeithInCali
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      This was a nice idea and wish more manufacturers made a dual hot water & coffee maker. The coffee side is excellent, makes excellent coffee but the problem is the hot water. There is a persistent rubber taste to the water no matter how many times you use it, flush it, clean it, etc. It is undrinkable, period. Online comments show this is a persistent problem among many users. Somehow Cuisinart used the wrong parts or cheaper materials with some supplier and they've got a bunch of bad units. This uses a cone filter, and comes with a permanent filter. The machine is constructed well. The machine also comes with two water filters which are simply carbon packs that are inserted inside the water tanks. Another issue is the water receptacle opening on the coffee side is smaller than most coffee pots, so there isn't much room for error when pouring in water. I wanted to love this machine but the bad hot water side forced me to return it.

      No, I would not recommend this to a friend

    • Rating: 1 out of 5 stars

      ONLY LASTED 4 MONTHS!

      Posted
      cowsarefunny79
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I was so excited to buy this coffee maker as my husband likes his coffee, and I like my tea. It was rather easy to use and the hot water section was very convenient for me. Why am I only giving it a 1 star you ask? Because after having it ONLY 4 MONTHS, it will no longer heat the water and says it is out of water even when it is full. I contacted Cuisinart customer service and went through all possible problem solving to no avail. Now I'm going to have to pay shipping not just for a "new" (refurb) unit, but also shipping on the broken unit to return to Cuisinart. They can't even estimate the costs for all this shipping! And because I didn't pay Best Buy extra for their warranty (not knowing this product wouldn't even last 6 months), I can't exchange it there. THIS PRODUCT ONLY LASTED 4 MONTHS BEFORE BREAKING! Buyer beware and DO NOT BUY!!!!!!!

      No, I would not recommend this to a friend

    • Rating: 5 out of 5 stars

      Great Coffee Maker

      Posted
      SweetCafe
      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      We have had the coffee maker for a few weeks now and can't say we have any complaints. It is nice not having to buy filters anymore. As well, it does a pretty decent job brewing. I have listed the pro's and cons. Please note the cons are just being tough to leave an open review. We would definitely recommend this device. Pros: 1. Good size pot. 2. Gets the coffee nice and hot. 3. Attractive appliance. 4. Neat feature to have water brew for tea. 5. Seems to be well made. 6. Easy to clean everything. 7. Re-Usable filter Cons: 1. The hot water side is only hot water. Unfortunately you can't brew coffee out of that side. It does't say anywhere on the box it does that, but we thought it could do it. 2. Takes about 10 minutes to brew a full pot of coffee from a cold start. 3. No K-Cup support 4. A little pricey, but if it lasts more than a few years then this is not really a con. Time will tell I suppose.

      I would recommend this to a friend

    • Rating: 3 out of 5 stars

      Good coffee maker,

      Posted
      pnrinrc
      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      Very good coffee maker from a reputable brand name. We've had it for a couple of months now and are still trying to get accustomed to the slight plastic odor/taste found when we brew a pot of coffee. The odor is particularly strong when we use water from the water heating system. We're not certain it's coming from the many plastics used or the heating element itself, as it has both a metallic and plastic smell/taste. We've read numerous suggestions online about using vinegar and other ingredients to eliminate the odor but to no avail. As time has passed we think the smell/taste has diminished somewhat (or we're just becoming accustomed to it). We miss our Krups coffee maker. Too bad it died and too bad we didn't purchase another Krups.

      No, I would not recommend this to a friend




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