I am writing this review as a courtesy and complaint in the quality of this particular product and my dissatisfaction in it. Let me start by saying that for the better part of the past 15-20 years I have used only Cuisinart Coffee Makers in my home and office. My reasoning was that, although they are far from being the cheapest available when comparing features, the quality of the product and the longevity of it made the choice to purchase this product worthwhile.
However, at the beginning of this year (Jan 2, 2015) the Cuisinart Grind & Brew Coffee Maker that I had been using in my home refused to grind any more. Inconvenient for a couple of days but I decided that it had more than paid for itself and I would replace it with the same model. As it turned out, that model was no longer available but the model replacing it, I thought, would be fine. The $130+ cost was startling but if it lasted as long as the previous one and was as reliable then I was willing to make the purchase. I was wrong!! As of this writing, I have the …
Cuisinart - Grind & Brew 10-Cup Automatic Coffeemaker – Multi
• Model: Dgb-650bc
• SKU: 9360899
…sitting in my car to be returned to the store at the end of my workday today. That is only part of the story. This is the third time this year. So, about 2 months use of a $130+ High End coffee maker is what I have learned to expect. That really is unacceptable. What has happened to the workmanship of this product? Each time the symptom is the same…the grinder just quits working and will not recover. If I want to brew coffee that was ground last week or last month or even, God forbid, last year, I can do it in a much cheaper coffee maker and I won’t need the grinder at all. That is not what I want. I want the luxury and pleasure of fresh ground, fresh brewed coffee in my home, every morning before I leave to start my day where that desired cup of coffee is not waiting for me. Your product claims that it will give me that for just a little higher cost than the other guys. I’m sorry, but that is no longer true in my mind and I am very disappointed.