Cuisinart - Grind Central™ 18-Cup Coffee Grinder - Silver

Grind enough beans for up to 18 cups of coffee.
$26.99
Save $3
Was $29.99
Cardmember Offers
Our experts recommend

Overview

Ratings & Reviews


Overall Customer Rating:
86% of customers would recommend this product to a friend (142 out of 167)

Features


Brushed stainless-steel housing is sturdy and long-lasting

90-gram capacity has enough room for up to 18 cups

Measurement markings make it easy to measure and grind the precise amount of coffee beans

Stainless-steel bowl is removable for your convenience

On/off switch with safety interlock prevents accidents

Includes a transparent cover, storage lid and instruction book

Comes with a limited 18-month warranty


Customer rating

4.2
86%
would recommend to a friend

Pros

Cons

  • Rating: 1 out of 5 stars

    Don't buy this grinder

    Posted
    whitneyjb

    I have used the grinder about five times now, and I have discovered a new problem every time I've used it. The first time, I tried a small amount of beans, and the grind consistency was horrible - some very fine pieces mixed with large chunks. No matter how many times I continued to grind, it didn't improve. So the second time, I tried filling the cup to the "max" line. When I ground the coffee this time, it spilled over the edges of the cup and ended up all over the place. So now I only fill it about halfway, and that seems to work ok, although the grind consistency is still terrible. The third time I used it, I noticed that the contact in the lid is starting to rust. The book says that all removable parts are dishwasher safe in the top rack. Apparently they aren't water-safe, however. The fourth time I used it, I started to notice dishwasher soap inside the clear plastic on the front (where you can't get to it to clean it). Again, problems with the term "dishwasher safe." I guess it's safe as long as you don't mind soap residue on your appliances. The fifth time was the kicker. I ground my coffee, then went to remove the cup, and it was stuck. It unlocked, but the blade seemed to be somehow suctioned onto the base, and no amount of tugging and pulling could get it off. After going online and reading that many other people have had the same problem, I called Cuisinart customer service. They tried to troubleshoot but didn't seem to be aware of this problem. I received this grinder as a gift and didn't use it for about a year, so it is more than 18 months old now on my fifth use, which means it's out of warranty. So Cuisinart didn't care that it's defective and that I've only used it 5 times. They said I could buy a new one. Right, like I'd buy another one. I finally managed to remove the cup by putting ice cubes inside to loosen up whatever was stuck, so I can still use the grinder, but the benefit of being able to remove the cup and store it in the refrigerator is gone. DO NOT BUY THIS GRINDER. IT IS DEFECTIVE, AND CUISINART DOESN'T CARE!!

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    New coffee grinder owner

    Posted
    Jack
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I recently purchased the grinder and am really enjoying it (The coffee from it). When doing a really fine grind, the grounds get stuck in the corners and you need to use something to get them out. Grounds will stick to the lid and then randomly fall out so you want to keep the lid upside down when possible. There isn't a good place to store the cap they give you for the grinding cup, so I'm pretty sure it will get lost before I am able to use it. It has a plastic base on the grinding cup which concerns me regarding breaking it's that is what locks the cup in place. ] No real problems yet and I'm not sure that the issues I have wouldn't be inherent in any external grinder.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Grind Central 18 Cup Capacity

    Posted
    IAppreciateCoffee
    • My Best Buy® MemberMember

    Grinder--grinds as stated: That's all it does. Coffee is left in the bottom around the bottom of the grinder as it grinds. It does not grind fine coffee. If purchasing high dollar coffee that needs to be ground well this machine does not do it plus it leaves residue in the blender, on the counter, in the top of the machine. DO NOT PURCHASE THIS GRINDER! I called Cuisinart and they said take it back--no questions. They were very polite. Customer Service I rate 5 stars.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    DON NOT BUY!!! Piece of Junk Broke

    Posted
    Mulletino
    • My Best Buy Premier Silver MemberElite Plus Member

    This beautiful nice piece of art was good for the first few times until it broke. I was in the middle of grinding the coffee beans and I heard a bunch of noise like a rock or something. I opened it up and none of the beans were grounded, but I did find what all the noise was. It was the blade that came off and the plastic piece that held the blade together was shredded to pieces. I'm going to try to return it. I hope they take it back.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    piece of garbage product/horrible company

    Posted
    martial

    After only two months of use this coffee grinder began acting crazy. As soon as we plug it in it runs when it's supposed to let you press the cap to make it pulse. I called the cuisinart "customer service" line and they will replace it but there is a $10 charge PLUS you have to pay for your own shipping. How ridiculous is that? You are better off spending another $15 (which you will pay anyways between their "charge" and shipping costs) and buying a better product.

    No, I would not recommend this to a friend

  • Rating: 1 out of 5 stars

    nice looking but garbage

    Posted
    CHfromCA83

    I have purchased two of these grinders. On the first the motor ceased after moving and unpacking / using for the first time in a week. I figure it may have been dropped, but I had only owned it 4 months. The second lasted me two months before the coil in the motor burned out this morning. They look great but are a real pain to keep clean, and coffee grinds make their way over the top of the cup when you use it making additional mess. I would strongly suggest looking else ware unless you want a coffee grinder paper weight in a few months.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Cofffee Grinder for Espresso Grounds

    Posted
    Rick1966
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Gave this grinder high rating because its real easy to use and functions as described, The shorter time you grind the grounds the more coarse they are (French Presses), also the longer time you grind the more fine your grounds come out (Espresso machines). Our home goes thru approx 4lbs of whole bean coffee a month, Boy does this save in the long run from having to stop at the Friendly Barista, but we still do stop once in awhile. =)

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Looks good but looks aren't enough

    Posted
    CatNo

    Don't let the brand name fool you -- this piece of equipment is not as reliable as some of their other appliances. I have gone through two of these grinders. The first one failed after one use. I thought that was fluke and exchanged it for another one. That one failed after two uses! Of course, the two uses had six months between them so I can't even exchange it. I bought this grinder for occasional grinding -- what a disappointment.

    No, I would not recommend this to a friend



Product images, including color, may differ from actual product appearance.