Dell - Inspiron 15 7000 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB SSD + 32GB Intel Optane - silver

I can't believe they sell me a used laptop Bestbuy

I bought a new Dell Inspiron on Day 1 at your Augusta, GA store. Left my old Dell to have the files transferred to the new one. Came back one week later, Day 2, as planned and was told I was all set. I checked the new Dell and the files were not transferred. A tech said he would fix it and I got a call that it was ready and came back the next, Day 3, day. I checked when I picked it up and files appeared on my new Dell. When I got home I noticed that not all files were transferred and those that were were incomplete and not where they had been previously. I called Geek Support and was on the phone or hold for about 4 hours. "Diane" could not find the files I was looking for and suggested I go to the store. I called Geek Support in the afternoon to make an appointment and was told the store was closed, so I drove to the store the next Day 4, day. FINALLY I got a tech named Kyle who took my new and old computers and told me he would straighten me out. He noticed that the Windows Office I purchased had not been installed, nor the Cloud back up. I got a call that night that I was all set. Day 5 I drove back to the store and picked up my computer. It works fine now. My suggestion is that your techs all be as well trained and knowledgeable as Kyle. THE DELL IS GREAT. GETTING IT SET UP WITH FILES TRANSFERRED TO IT FROM MY OLD DELL WAS A DISASTER UNTIL I FOUND A GEEK TECH WHO KNEW WHAT HE WAS DOING. I WAS ON THE BRINK OF TURNING IT BACK FOR A REFUND UNTIL KYLE SAVE THE DAY.

I purchased this laptop a week ago and so far I'm loving it. The setup process was so easy and quick! The speed of the laptop is super fast also. The only issue I have is with Zoom. I saw a couple other reviewers say that the sound quality with zoom was not good with this laptop and I found that to be true also. I use zoom daily for my work conference calls so I had to find a way to work around the sound issues. I purchased some wireless ear pods and now everyone can hear me clearly on zoom. If it wasn't for the zoom issues I would give this laptop 5 stars.

I purchased this laptop as an open box item (satisfactory condition). I was skeptical about the true condition. It came with just the charger and no documentation (you don't need any for the laptop to work). The laptop is in a pretty good condition. I could hardly see any scratches. Performance is top notch. The screen is bright and clear. The volume could be a tad higher. Starts in a few seconds. I like the backlit keyboard and the feedback of the keys. I will have to use it for a few more months to see if the performance stays the same. Great product for the price paid

This was a great laptop/tablet. It did not come with a stylus however, and after purchasing two pens i could not get one to work properly. Even after both Wacom and Dell support, driver updates, etc. So i had to return this model and ended up with the 13.3 inch 4k model that came with a rechargeable stylus that was pretty close to being accurate and ultimately a better machine. The 15.6 inch model was too big, got hot, was bulky and heavy on the lap as a tablet and for drawing purposes. There wasn't an issue doing simple graphic design either. However, the 4k, 13.3 inch was the better choice as an artist and designer.

I really like everything about this laptop except the microphone, which hardly works. I need this for conference calls, and the other participants can barely hear me. My IT department spent an hour with me troubleshooting and couldn't rectify it, I'll have to get an external mic. Other than that though, it works well. It's fast, has good memory, and the speakers work well.

I own 2 of these and love them! They provide everything needed for working from home and for my daughter to use for virtual school and her passion for digital art. My daughter loves the two in one feature that allows her to fold her computer into a digital art pad to do her drawings (with a digital pen I bought separately). She uses it quite frequently and the computer seems to withstand the constant folding pretty well. I use my laptop to do a lot of streaming and the quality of video is great. I love the lighting of the keyboard to help in low light settings and I love the speed that the computer moves at. I take a tone of pictures and videos and the storage is more then capable to hold it all. Overall a great buy!

fast computer for home daily use. best quality for video chatting!