Dell - Inspiron 2-in-1 13.3" Touch-Screen Laptop - AMD Ryzen 5 - 8GB Memory - 256GB Solid State Drive - Era Gray

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Touch screen Dell Inspiron Convertible 2-in-1 Laptop: Boost daily productivity with this 13.3-inch Dell Inspiron laptop. Its AMD Ryzen 5 processor and 8GB of DDR4 RAM let you accomplish multiple tasks simultaneously, and it provides slots for up to 16GB of memory for future expansions. This Dell Inspiron laptop has a 256GB solid-state drive that boots Windows 10 Home quickly.

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Overview

What's Included


  • Dell Inspiron 13 7375 2-in-1
  • 3-cell battery
  • Power adapter

Ratings & Reviews


Overall Customer Rating:
81% of customers would recommend this product to a friend (81 out of 100)

Energy Ratings


Included Free


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Software to protect up to three devices - any combination of PCs, Macs and Android, iOS and Windows tablets and mobile phones that defends against viruses, malware, phishing attacks and other online threats. Includes identity protection and parental controls.

Features


Windows 10 operating system

Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen. Learn more ›

13.3" Full HD touch screen

The 1920 x 1080 resolution boasts impressive color and clarity. Natural finger-touch navigation makes the most of Windows 10. IPS technology for wide viewing angles. Energy-efficient LED backlight.

AMD Ryzen 5 Processor

Enjoy high application performance and smoother gaming experiences with the new AMD Ryzen 5, featuring groundbreaking machine intelligence, impressive multitasking capabilities and a newly designed, efficient architecture with up to 4 cores and 8 processing threads.

8GB system memory for advanced multitasking

Substantial high-bandwidth RAM to smoothly run your games and photo- and video-editing applications, as well as multiple programs and browser tabs all at once.

256GB solid state drive (SSD)

While offering less storage space than a hard drive, a flash-based SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery.

360° flip-and-fold design

Offers versatile functionality with laptop, audience, tabletop, presentation and tablet modes.

AMD Radeon Vega 8

Integrated graphics chipset with shared video memory provides solid image quality for Internet use, movies, basic photo editing and casual gaming.

MaxxAudio

To give you great sound across music, movies, voice and games.

Weighs 3.84 lbs. and measures 0.7" thin

Ultrathin and ultralight for maximum portability, featuring a smaller screen size and omitting the DVD/CD drive to achieve the compact form factor. 3-cell lithium-ion battery.

HDMI output expands your viewing options

Connect to an HDTV or high-def monitor to set up two screens side by side or just see more of the big picture.

Built-in media reader for simple photo transfer

Supports SD memory card formats.

Dual-band wireless network connectivity

Built-in high-speed wireless LAN built into the screen, so it connects to your network or hotspots on all current Wi-Fi standards in both laptop and tablet modes.

Built-in HD webcam with dual array microphone

Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications.

Basic software package included

30-days trial of Microsoft Office.

Additional port

Headphone/microphone combo jack.

Note: This laptop does not include a built-in DVD/CD drive.

AMD, AMD Arrow logo and combinations thereof are trademarks of Advanced Micro Devices, Inc.


Customer rating

4.1
81%
would recommend to a friend

Expert rating

4.1

Pros

Cons

  • Rating: 4 out of 5 stars

    Impressive performance

    Posted
    Datawrangler
    • My Best Buy® Elite Plus MemberElite Plus Member

    I got this laptop to see if it would handle developing a game using the Unreal engine. So far I have tried multiple Intel i5 and i7 mobile CPU's ranging from 5th generation to the latest 8th generation, and only the laptops with 8th generation i7 with the nVidia 1050 GPU have been able to run the Unreal development environment in anything better than medium graphics settings. The AMD Ryzen 5 with the Radeon Vega 8 struggles just a little with medium settings on demo game from Epic, but that game was featured at GDC 2 years ago running on dual nVidia Titans. The fact that this laptop will even get 5 frames/second on medium settings is amazing because every other laptop I tried failed except for the 8th generation i7. Basically, this laptop is performing in a very demanding graphics load at least as well an i7 laptop that costs twice as much. It gets 5 stars for that. It isn't a beast gaming computer, but it also doesn't chew through its battery in 1.5 hours. I've gotten 4 hours of very intensive graphics development and 6-8 hours of browsing and watching shows on Netflix. It gets 5 stars for that too. My major complaint is the weight. At nearly 4 pounds, it is not light in the hands. It is a bit awkward to pick up, and opening it definitely requires 2 hands. I have an iPad Pro 12.9 inch tablet, and this is nowhere close to being as easy to hold as a similar sized tablet. There are some i7 laptops which weigh about 1 pound less, and that pound makes a big difference. It gets 3 stars for weight just because it is deceptively heavy for its size. This laptop will easily handle business tasks, and it would make a good computer for a college engineering student or an art student who needs to run Adobe Photoshop or Illustrator. It does handle demanding graphics programming, but I did not load any games to test frame rates. My prediction is that it would handle higher settings than the Intel on-chip GPU, but it will not perform as well as a computer with a dedicated GPU and DDR5 memory. It is a very responsive laptop with a lot of nice features. I am seriously considering keeping it instead of buying an i7 laptop with more power because I think I can get about 75-80% of the performance for less than half the cost.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Solid PC Battery, not so much.

    Posted
    Galahad94
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    While I am historically anti 2 in 1, the Dell 7375 has done a good job tipping the scales. I picked this PC up as a stand in for my slowly dying, Mac book pro. At first I was fraught with buyers remorse but that quickly dissipated after spending a couple days with it. I actually prefer the keyboard on this guy to the one on my Mac Book. The stiffness is nice, and the travel pleasant. The back light is nice, I'm a night time productive person. The touch pad is in a word,- passable, It isn't terrible for a windows precision track pad but it ain't nothing to write home about. The all metal chassis is aesthetically pleasing enough. it strikes a nice balance between utilitarian and premium, good for work and play while keeping a decently low profile. The 1080p display is pleasant to look at with the fairly decent color and pretty dark blacks. It does have a prominent bezel so beware if your not into that. I was ecstatic when I discovered the RAM, storage and battery were all able to be swapped fairly easily. The included storage is more than you'd get in a cheaper mac book offering at a whopping 256gb of up-gradable solid state storage. I'm an enthusiast so upgrading parts is a big deal for me, and ultimately what sold the laptop. Now seems as good a time as any to talk about performance. With an AMD Ryzen 5, albeit a mobile one and vega 8 graphics it's not a power house but, nor is it a slouch. Say what you want about about AMD but this guy is miles ahead of Intel's integrated graphics solution. Its a good fit if you need something to grow into a bit for school and a bit of light gaming and media consumption. In a phrase; between homework and Facebook you can get in some Overwatch. For an ultrabook, this is an impressive machine for sure. That said there was one thing that was not so impressive, the battery, It is in a word, garbage-town at a very underwhelming 35 watt hours. You'll use your power saver a lot, I do. The best I've gotten is about 5 hours its more like 2 if your gaming or using Skype, etc. The web cam on this is surprisingly OK for the money. I recommend good lighting though. I would suggest swapping in a higher capacity one later on.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Defective Hardware Across Multiple Laptops

    Posted
    Blake
    • My Best Buy® MemberMember

    The first indication not to purchase this laptop should have been when the floor model blue screened on me twice in a row. However, I still went and purchased this product. Below are the highlights of my experience which this particular model: Laptop #1: The first laptop I purchased was dead on arrival. It would not start-up, even after being charged for a couple hours. I did an even-exchange for the same thing. Laptop #2: The second laptop was not much better. It was completely dead before plugging in the charger (usually there's a little bit of juice left in the batteries). Upon startup, the BIOS screen immediately popped-up asking whether or not I wanted to accept the changes made prior to me purchasing it (i.e., by the manufacturer). This is completely unacceptable. After bypassing the prompt, I followed the setup process (during which it would not recognize any wireless networks), and entered Windows 10. However, the laptop would still not detect wireless networks, even after updating the drivers. I immediately boxed it up and returned it to the store, exchanging it for yet another. Laptop #3: This laptop experienced the same wireless network connectivity issues, and also blue-screened. I then returned Laptop #3, and received a refund for my purchase. Final Verdict: After conducting further research, as well as speaking with store Associates, I believe the fault lies with the Ryzen processor. I heard that Dell computers with the new AMD Ryzen 5 and Ryzen 7 processors, both laptops and desktops, are being returned in full force because of a multitude of issues being experienced. Key Takeaways: I strongly recommend that Dell look into this issue. Furthermore, no consumer should purchase any computer that has an AMD Ryzen processor inside until the defect is officially identified / resolved, and all faulty products are removed from store shelves. Please note that Best Buy was excellent to work with, and the fault does not lie with the retailer. In this case, the manufacturer (Dell) and / or its vendors are to blame.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Fast, innovative, nice design

    Posted
    Matt
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    6/16/2018: I love this laptop so far. I’ll be updating my review from time to time to give more accurate and lasting results. So I’ve only had mine for a week, but I have nothing but positive things to say about it. I am a college student, so I wanted something fast that will last me a long time. Battery life - 3-4 hours watching videos. 5-7 hours of assignments and class work. Not bad if you ask me. Processor is fast on this laptop and touch screen is responsive and easy to use. I noticed the bottom getting hot when I first started the computer and set up some software programs and antivirus, but quickly the fan came on and it cooled off. So for me that’s normal and not a bother. It hasn’t gotten too hot while using it. I like the era grey color and you can tell the material is good quality metal that is easy to clean if you get anything on it by accident. One nice thing about the weight of this laptop is that I don’t feel a burden of weight while I carry it in my backpack. In addition, it’s not so light that I will forget about it or feel that it’s flimsy. In conclusion, if you’re feeling on the fence about buying this then my sincere advice would be to buy it and try it out for yourself! I spent a lot of time looking into different laptops and when this went on sale I bought it and I’m glad I did. Leave a comment on my review if you have any questions.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    The dreaded BSOD

    Posted
    BlueScreenOfDeath
    • My Best Buy® MemberMember

    I was excited to try out this laptop and see what AMD can bring to the table but unfortunately I ended up returning it. The dreaded BSOD kept rearing it's ugly head a few times a day during web browsing and streaming video. A cursory Google search seems to indicate an issue with the AMD display drivers. I tried reinstalling the display drivers, resetting windows, etc etc but nothing seemed to help. I wasn't planning on waiting out my return period and exchanged this for the Lenovo Yoga 730 which seems like a much nicer laptop in every respect except for build quality. Pros: - Build quality is great and the hinges feel like they will last a while - Generous selection of ports including a full sized SD card reader - Ability to upgrade both SSD and RAM (with 2 RAM slots for dual channel memory) - Nice display (if a little on a dim side) Neutral: - Windows hello is good if useless in tent mode - Speakers are decent but don't get very loud Cons (apart from the BSOD): - Laptop tends to run warmer than I was expecting with the fans kicking in often even during minimal load - Battery life is below average with about 4-5 hours or normal use - They keyboard is just not very good with very shallow key travel and minimal tactile feel - Trackpad - I don't like the texture of the surface or the feel of the buttons - No windows ink support (if you care about that) - Quite heavy for a 13 inch and not suitable for using as a "tablet" My suggestion would be to go for the i5 version of the Inspiron 7000 series or look for other options like the Yoga 730. I just don't think this laptop is worth it at the moment.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Initial OS lock ups, BIOS/System Updates needed

    Posted
    Crandallberry

    I convinced my fiancee to buy this laptop over the more expensive Intel version because I like the new AMD lineup of zen CPU's and the internal graphics are better than the iGPU's Intel includes. however upon getting the laptop we experience intermittent OS lock ups, not crashes or full system lock ups, OS freezes where the mouse moves but nothing is responsive to clicks. These seemed to happen when doing "intensive" disk operations, i.e. downloading and installing chrome while updating windows and trying to grab other drivers/programs like MS Office suite. However this was solved by starting from the most vital updates, BIOS, then going to Windows & Radeon graphics updates. Then and only then moving on to the installing of other programs like MS Office suite and Google chrome. Fingers crossed the system has been stable for a few days. CPU/GPU temps are acceptable. its a thin laptop so only so much thermal headroom. fans are a bit loud when at full blast but this is not constant by any means. During normal operation the fan are near silent and peachy keen. overall she seem to enjoy it, we saved some cash money and after the updates system works well, again fingers crossed that it keeps working well

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Junk...

    Posted
    ChrisInVA84
    • My Best Buy® MemberMember

    So, I originally bought this model just with the Ryzen 7 on April 30, 2018. I ended up returning that on May 3rd because of constant freezing. On the same date (May 3rd) the store associate recommended this one (the Ryzen 5) because it had solid reviews (at the time at least). Well, I have had it up till today (May16th) and I am very disappointed. The WiFi constantly disconnects for no apparent reason. I will be surfing, and BOOM! Disconnects. Troubleshoot, and it fixes it...But, it doesn't stop it from happening again. My main issue with this computer is the constant gray screen I get. I will be randomly surfing and then I get a freeze with a grayish/black screen. Everything locks up. I close the lid, wait about a minute, then open it back up, and everything is fine. This usually happens 2-3 times a day for the last three days. I have contacted Dell Support, which does the same troubleshooting I do, and they are absolutely NO HELP! I can no longer return this laptop, so I am stuck with it, unfortunately. I am so angry and so upset. I am a graduate student working on a degree. I am not made of money. What money I have goes to survival. I thought I would be getting a solid laptop to get me through school but this one is just terrible. It's fast. Boots up quickly. But, that is where it ends with the pros. The constant freezing and wifi disconnecting have made me beyond angry and bitter. So, just be warned...DO NOT BUY THIS LAPTOP!

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      ChrisInVA84,

      We're sorry to hear about the troubles that you've been having with your new Dell computer. We're glad to hear that you've already reached out to Dell Support to help you. You should check to make sure that your software and drivers are up to date on your computer and see if this helps with your WIFI connection. Here is the page for your computer's drivers and software - https://dell.to/2KvXWfQ.

      If you'd like to diagnose why your computer is freezing on you we'd suggest that you follow these steps:

      1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
      2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below:
      a) Start the computer.
      b) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.)
      c) Select Safe mode with Networking and press Enter.
      d) Log on as the administrator or as a user with administrative access.
      e) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 to see if you are able to resolve the lockups or freezing.
      6. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.

      You can read the full article here - http://dell.to/2tW5m33.

      We hope these tips help your computer perform better for you.

      Best,
      Bryan
      1-800-624-9896 Dell

  • Rating: 1 out of 5 stars

    Awful experience with Dell support

    Posted
    Michael
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I have an issue with a laptop: it freezes when resuming from sleep. I have called Dell support with this issue. Support engineer asked for a remote session on my computer, spent half an hour running pre-installed support tool and then he decided to update video driver. The screen didn't lit up after that. He promised to call in an hour or next day. He didn't call in an hour. I have rolled back the driver and started to research the issue. It seems that video driver issue is a common bug. So I just need to skip this version. My further investigation shown that laptop freezes because of Windows Hyper-V feature enabled. I could reliably reproduce this issue. Next day I've got a call from support. I explained my issue to an engineer. He said that Hyper-V and Virtual Machines are not hardware so he will redirect me to a software department. After several hops they said that warranty covers only hardware and proposed to buy Premium Support to resolve this issue. That is clear that the issue is with a laptop driver which, I believe, is a manufacturer responsibility. I have 3 computers from different manufacturers and all of them work with Hyper-V. I plan to return the laptop to the store and never buy any Dell laptop/PC/server again.

    No, I would not recommend this to a friend

    • Brand response

      YourDellTeam

      Hello Michael,

      We are extremely sorry to hear about the troubles that you've been having with your Dell laptop. Thank you for reaching out to Dell's Support Team for additional assistance.

      We did want to confirm that you have installed either Windows 10 Pro, Enterprise or EDU in order to run Windows Hyper-V. You can read the requirements for Hyper-V here - https://docs.microsoft.com/en-us/virtualization/hyper-v-on-windows/about/.

      If you'd like additional assistance from Microsoft's Technical Support Team you can contact them here - http://bit.ly/2KBOM4c.

      If you need assistance from Best Buy regarding your return you can reach out to them here - http://bit.ly/2v2IVhI.

      Best,
      Bryan
      1-800-624-9896 Dell

What experts are saying

Rating: 4.1 out of 5 stars with 1 review

Click to visit alaTest website
The analysis of all aggregated expert reviews shows that the reviewers are positive about sound, price, battery and design. Editors are less positive about touchpad and reliability and have mixed opinions about connectivity. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 86/100 = Very good quality.
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