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Customers commend the Inspiron 2-in-1 17.3" Touch-Screen Laptop for its large and impressive screen, as well as its fast performance. Many reviewers also find that it offers great value for the price. On the downside, some customers complain about its weight and battery life, while a few others mention issues with boot-up, speakers, and Windows 10.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
It looks great, very powerful, the touch feature is vero convenient
Posted by Luis
The laptop is very responsive and features and quality on them are excellent.
Posted by Delon
After 18 months the hard drive began randomly crashing. A local repair shop identified multiple sectors going bad. I asked them to clone the drive immediately. The clone went into the computer only to report back that "Bit Locker" was turned on, everything was encrypted, and the disk could not be accessed because the disk ID did not match the machine of origin. Best Buy had sold me a used machine, not a new one. The first owner turned Bit Locker on and registered it to his/her Microsoft account. Best Buy's response was that they do not make mistakes like that. I must have turned on Bit Locker and, by implication, I was trying to scam. When Bit Locker it turned on it is recorded on your Microsoft Account. I had never heard of Bit Locker before this and it is not logged into my account but it is pointless to fight with Best Buy over such small stakes. I just won't ever patronize them again.
Posted by Cheated