Dell - Inspiron 7000 2-in-1 - 15.6" UHD Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 1TB SSD+32GB Optane - Black

So I found myself suddenly in need of a new laptop. I wasn't too sure if I wanted to pick up the new Inspiron 7000 (model 7506) since it had only just released a couple of weeks prior and there was still no professional reviews or benchmarks for it. But for some reason Best Buy had it on sale for $200 off so I figured I'd take the bait and give it a shot. Overall I am very pleased with it. It's fast and the battery life is decent (at least as far as 4K displays go, certainly a lot better than the measly 3 hours that I got with my previous UHD laptop). So far I haven't experienced any issues performance-wise with the machine or with Wi-fi like some of the user reviews have stated. Keyboard and trackpad are pretty good. Only minor complaint that I have is that you can't open the lid with one-hand (or at least it's incredibly difficult to do so). I'm not sure if it's the heft from the touchscreen or if it's a flaw in the design of the hinges, but I do have to use both hands to lift up the lid. Since there isn't much information available about the internals of the machine, I figured I would touch on that (and post a picture of the machine with its back plate removed to illustrate). After removing the back plate, I can see that it has a 1TB Intel Optane H10 SSD for storage and an Intel AX201 wireless adapter. I didn't see any RAM modules so I'm going to assume that the 16GB of RAM is soldered directly onto the motherboard. According to the BIOS the RAM is running in dual channel instead of single channel so that's a relief (it was a concern of mine as the Best Buy product page listed the RAM as only having 1 module). I didn't remove the various pieces of tape that was covering some parts of the motherboard as I was afraid that it might void the warranty. In terms of out-of-the-box experience, there was surprisingly few bloatware pre-installed. It was mostly just a bunch of Dell utilities and advertisements for McAfee. If you are like me and always ditch the pre-installed OS and instead install a clean copy Windows, just be sure that you download the "Intel Rapid Storage Technology Driver" and extract the "F6" drivers from that package because the Windows 10 installer will not recognize the Intel Optane SSD without it.

I really wanted to like this laptop. It worked fine for about 3 weeks and then I started getting the BSOD that others have talked about. I ran through all troubleshooting steps and nothing has fixed the issue. It just randomly shuts down about every other day. I even did a reset of the computer but still get the BSOD. I contacted Dell and while the man was very nice, he wasn't able to fix the issue. He ran through many different updates and tests but I got the BSOD again today. He also mentioned that if what he did does not fix the problem then I would have to pay for Dell Tech Support to figure out the issue. I just bought the computer in January and it has a 1 year warranty. However Dell says the warranty only covers hardware issues and because their tests don't indicate any hardware issues then it isn't covered. So buyer beware! I would not purchase this laptop until they can find a fix for the BSOD. At first I thought it was just my set up. But after do more research I found that many others are having the same issue. I did do some additional research today and it sounds like the issue is with the dedicated graphics card (which you pay extra for). Many users mention that disabling that has helped with their issues. So that is my next step. Otherwise I have a $1500+ paperweight sitting on my desk. :(

Bought at BestBuy rather than shopping from Dell hoping to avoid the “blue screen of death” I read about in other reviews for this product. Every other time I open it, it says it failed and needed to restart. I’ve got to make an appointment to come in and talk to GeekSquad to see if there can be a check on this.

I'd love to give this a better review if this issue can be resolved. I bought the laptop Sunday 3/28 at Union Square location. After using it for basic Office programs (outlook, ppt, word) for a week, I noticed taht every once it had some sort of screen blitz thing (see photos) Sometimes just real quick, then a couple times it just stayed like that long enough that I was able to get the photo. Well that's not good. Happened just on the laptop, not my additional screen. And it happened on different programs, not just outlook. The other thing was on zoom, individual camera feed would do that same effect. I took back to Best Buy, they replaced the laptop but said the issue was really that I needed to run the latest Windows update. A bit bugged they would tell me I need to do an update on a brand new laptop, but ok. I set up this new laptop, and did all the latest updates for Windows. Now on day two of using this second laptop, the same issue is happening again. Love to say the computer is great but when you have a brand new laptop and the screen is doing this even for a second you wonder about long term. I tried to contact Best Buy support - for some reason after paying $400 for the protection package when i reached out they told me I didn't have Total Tech Support package and offered to sell it to me. Anyone from Dell or Best Buy is welcome to contact me directly ASAP

My experience with the salesman was positive. I bought a previously purchased unit that has been returned. I have had a couple of instances where the laptop shuts off for no reason. I've gone through all of the utilities in hopes of achieving consistent performance. Hopefully, the updated BIOS and other patches have resolved the problem. If my laptop performs in the future, I will raise my rating.

Seeing as I am not b8g on tech and do simple things, I don't understand why it crashes and is difficult to turn on at times. It serves it's purpose but I am seriously considering returning it after I worked so hard to find it since it was almost completely sold-out online and in stores.

I really loved this laptop! I've been working in many task and school work and this just has been a lifesaver because it helped a lot. I WOULD recommend this laptop to who ever writes a lot and does a lot of thing so this is laptop would help them on anything they need!!!!!!

I have put a review before and here it is again. I believe that Best Buy sensors reviews and that my last one wasn't put up due to me blasting the last 6 Inspiron 7000's that I had. I am going to continue to put reviews every single day and document when I do it and find out why my reviews are not going up. My issues with the past 6 Inspirons have been specific to two or three issues that kept reoccurring. To start off the Inspiron 7000, 15.6 inch 1 TB has been a mistake to buy six times over. The first time that I had gotten the device I was introduced was an open box looking at the specs I was pretty impressed. But with the first one there were issues with the tracking pad and the notes from the geek squad inspection of the device stated otherwise that it wasn’t a tracking pad issue it was others. So I returned it the next day to let them know what was going on with it then they finally set it as defective but that is because it has for the past couple of months been through 3 different customers with issues and they were just not doing their jobs to get it out of the systems. The second one they had I had gotten was another open box thinking that maybe the issue wasn’t going to be the same as the second one. Well I got the second laptop and it also had issues with setting up my email account on it along with a bad tracking pad. The third one that I had gotten was a brand new one thinking that forget open boxes maybe geek squad wasn’t doing their job and removing these broken laptops. So I bought a brand new one for the third device thinking that if I just get it brand new and paying the normal price would not have issues with it. On the third laptop I am trying to turn it on and do everything to keep this one, well everything‘s running great but the screen completely turns off and doesn’t turn back on. At this time I am completely utterly frustrated and I bring it back and replace it with another device. This time it was another open box thinking that it wouldn’t have the same issues as the others and finding out that it was from a completely different store from Best Buy and that it was not the same one that I had just returned I choose to get a fourth one and at this time I’m so spoiled on the specs that I’m not wanting to let it go. But lo and behold the fourth one had issues with the screen itself where it would not turn bright or dim so that one had issues with that along with the tracking pad. The next one is the fifth one, another brand new device I’m thinking to myself this is the last one I’m not gonna do it anymore but I go and get the new device turning it on and everything, running all the programs and everything‘s working and then when the email is getting set up right with no trackpad issues and then all of a sudden I’m trying to find out why when I plug in my phone the C Drive port does not detect any devices when connecting it into the device. I am also wondering why it is that the cord is difficult putting it into the port, frustrating as all get out I just said that I’m just gonna get my money back and not deal with it anymore. But a few days later given that I am in college and I need a computer I attempt again for one last time and I get a brand new one but at this time what Best Buy does for all my frustration is from the $1700 with taxes of a brand new laptop they let me replace it with a new one for only around $1400 dollars almost a $300 difference because of all the issues. Well at that time I take it home and what happens is a couple days go by the first day I was thinking hey email is not connecting I’ll just give it a couple days and I have another 14 days and what happens is is that it finally corrects itself after a couple days but this time I have windows 11 on it and not windows 10 and the sixth laptop that I had had tracking pad issues so bad that when you touched the pointer on anything it would keep selecting it over and over and over again. It kept having issues and selecting and moving crazily all over the screen so changing the sensitivity in settings didn’t help at all and I was trying to figure out what to do with it not even the geek squad couldn’t even help me. So given my review on the device I think I can say with a surety that it is a "lemon line" product with issues with the tracking pad and also connecting to email accounts when trying to link your accounts with it. So do not buy the device at all.