Dell - XPS 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 256GB Solid State Drive

Name: Dell - XPS 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 256GB Solid State Drive
Brand: Dell
SKU: 5711031
Rating: 4.3 (386 reviews)

Model: XPS9365-7086SLV-PUS

SKU: 5711031

This item is no longer available in new condition. See similar items below

Key Specs
- Screen Size: 13.3 inches (Size of the screen, measured diagonally from corner to corner.)
- Screen Resolution: 1920 x 1080 (Full HD) (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
- Touch Screen: true (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
- Processor Model: Intel 7th Generation Core i7 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
- Storage Type: SSD
- Total Storage Capacity: 256 gigabytes
- System Memory (RAM): 16 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
- 2-in-1 Design: true (A laptop and a tablet combined in one lightweight, portable device. Sometimes referred to as "convertible" or "hybrid" laptops, these devices deliver the processing power and keyboard of a laptop. When you're ready to play, either detach the screen or fold your 2-in-1 into tablet mode to comfortably watch movies, play games, read an e-book and more.)
- Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
General
- Product Name: XPS 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 256GB Solid State Drive
- Brand: Dell
- Model Number: XPS9365-7086SLV-PUS
Display
- Screen Size: 13.3 inches (Size of the screen, measured diagonally from corner to corner.)
- Screen Resolution: 1920 x 1080 (Full HD) (Screens come in a range of resolutions (measured in pixels, horizontal x vertical). The higher the resolution, the greater the picture quality.)
- Stylus Input: Built for Windows Ink (Active) (An active stylus/pen is able to communicate directly with a compatible device; active electromagnetic resonance (EMR) pens are powered via a device's screen and active electrostatic (AES) pens require an additional power source. A passive stylus does not have electronic features and is compatible with most capacitative touch screens.)
- Touch Screen: true (Touch-screen devices make navigating more intuitive. Using a touch-screen display, you can do things such as tap to select, hold and drag to move items, swipe to scroll, and pinch to zoom.)
Processor
- Processor Brand: Intel
- Processor Model: Intel 7th Generation Core i7 (Your computer's processor is like its brain. Working in combination with system memory, the power of the processor determines the complexity of software you can run, how many programs you can have open at the same time, and how fast those programs will run. Most computers feature an AMD, Intel or Snapdragon processor.)
- Processor Model Number: i7-7Y75
Storage
- Storage Type: SSD
- Total Storage Capacity: 256 gigabytes
- Solid State Drive Capacity: 256 gigabytes (The amount of data that can be stored on the device's solid state drive (SSD). SSD is a flash-based storage with faster speeds than a hard disk drive (HDD).)
- Solid State Drive Interface: SATA (Connects the solid state drive to the host system. PCI and SATA interfaces are the most common; PCI interfaces are typically faster, but SATA interfaces are compatible with a wider range of systems.)
Memory
- System Memory (RAM): 16 gigabytes (Random-access memory (RAM) is a computing device's short-term data storage, which allows active information to be accessed quickly. The size and type of RAM determines how efficiently the device can handle large amounts of information at one time. For example, gaming or video editing requires more RAM for optimal performance.)
- Type of Memory (RAM): LPDDR3 (Each type of RAM delivers a different level of speed, bandwidth, energy efficiency and performance.)
- System Memory RAM Speed: 1866 megahertz (How fast the information-storing hardware operates. The faster the RAM, the faster memory can be transferred to other system components. Ultimately, faster RAM improves operational efficiency.)
- System Memory RAM Expandable To: 16 gigabytes (Adding more random-access memory (RAM) to a computer speeds up performance and improves efficiency. Upgrades to memory are limited by the number of expansion slots for additional RAM and existing RAM installed on the device.)
Compatibility
- Operating System: Windows 10 Home (The operating system manages all software and hardware, including files, memory and connected devices. Most importantly, it lets you interact with your device and your programs in a visual way; otherwise, you'd be typing computer code to get anything done.)
- Operating System Architecture: 64-bit (An operating system (OS) manages computer hardware, software resources, and programs in conjunction with the system's processor. 64-bit operating systems can handle more data at once than 32-bit systems, resulting in faster speeds, more effiency, and overall improved performance.)
Connectivity
- Number of VGA Ports: 0 (VGA (Video Graphics Adapter or Video Graphics Array) is a display standard that transmits via analog signals. This type of interface is typically used to connect a computer to a display device such as a monitor, projector, or TV.)
Power
- Battery Cells: 4-cell
Camera
- Front-Facing Camera: true
Features
- 2-in-1 Design: true (A laptop and a tablet combined in one lightweight, portable device. Sometimes referred to as "convertible" or "hybrid" laptops, these devices deliver the processing power and keyboard of a laptop. When you're ready to play, either detach the screen or fold your 2-in-1 into tablet mode to comfortably watch movies, play games, read an e-book and more.)
- Backlit Keyboard: true (Integrated lights allow for visibility of the keys in low-light conditions.)
- Customizable Keyboard Lighting: Yes
- Media Card Reader: true (A hardware device that allows for access to data on a memory card and enables the transfer of its files to a computer. These devices may have one or multiple slots for various types of memory cards, and may be integrated into the computer or available as an external device.)
- Audio Technology: MaxxAudio
- Speaker Type: Stereo speakers
- Security Features: Fingerprint reader
- Cable Lock Slot: Custom system
- Stylus Dock: None
Dimensions
- Product Height: 0.54 inches (The out of box height of the item. Height is measured as the vertical distance from the bottom of the item to the top as it would be primarily used or placed.)
- Product Width: 12 inches (The out of box width of the item. Width is measured as the horizontal distance from one side of the item to the other as it would be primarily used or placed.)
- Product Depth: 7.8 inches (The out of box depth of the item. Depth is measured as the distance from the front of the item to the back as it would be primarily used or placed.)
Certifications Listings & Approvals
- ENERGY STAR Certified: false (Devices carrying the ENERGY STAR service mark, such as computer products and peripherals, kitchen appliances, and other products, generally use 20% to 30% less energy than required by federal standards.)
- EPEAT Qualified: false (The Electronic Product Environmental Assessment Tool (EPEAT) was designed to provide an environmental assessment tool for purchasers. In order to qualify for EPEAT, a product must meet all 23 required criteria.)
Included
- Included Software: Microsoft Office (Trial)
- Numeric Keypad: false
- Stylus Included: false
Other
- UPC: 884116255086

Touch screen AC Wi-Fi Perfect portability is assured with this Dell XPS two-in-one laptop. All the data is stored on a 256GB solid-state drive for everyday security, and the 13.3-inch screen produces high-quality images and text for easy use. An Intel Core i7 processor and 16GB of RAM keep this Dell XPS two-in-one laptop running smoothly.

Windows 10 operating system: Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you mark up web pages on your screen. Learn more ›
Built for Windows Ink: With Windows Ink-compatible computers, you can take notes on screen, mark up photos and screen shots, or create content through Ink-enabled apps.Learn more ›
13.3" Full HD InfinityEdge touch screen for hands-on control: The virtually borderless InfinityEdge display maximizes screen space.
7th generation Intel® Core™ i7-7Y75 processor: Offers powerful dual-core, four-way processing performance.
16 GB of system memory for intense multitasking and gaming: Reams of high-bandwidth LPDDR3 RAM allow you to smoothly run your graphics-heavy software and video-editing applications, as well as numerous programs and browser tabs all at once.
256 GB solid state drive (PCIe SSD): While offering less storage space than a hard drive, a flash-based SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced power draw on the battery.
Convertible design: Seamlessly switch between high-functioning laptop and portable tablet forms.
Intel® HD Graphics 615: The on-processor graphics with shared video memory provide everyday image quality for internet use, basic photo editing and casual gaming. Optimized to use less power.
Built-in stereo speakers: Waves MaxxAudio is tuned to give you great sound across music, movies, voice and games.
Weighs 2.7 lbs. and measures 0.54" thin: Offers lightweight design featuring a slightly smaller screen and omitting the DVD/CD drive for improved portability.
Bluetooth interface synchronizes with compatible devices: Wirelessly transfer photos, music and other media between the laptop or tablet and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories.
USB Type-C connector with PowerShare: Connect to both hosts and devices, replacing various Type-B and Type-A connectors and cables with a standard meant to be future-proof. PowerShare helps charge external USB devices.
Thunderbolt port for connecting advanced monitors and external drives: This single interface supports both high-speed data and high-definition video - ideal for digital content creators.
microSD card slot in the display for storage in the tablet mode: Add your microSD memory card to access and save files and media when using the tablet alone.
Next-generation Intel® Wireless-AC connectivity (2x2 AC): Connect to a Wireless-AC router for nearly 6x the speed, more capacity and wider coverage than Wireless-N (150 Mbps). Backward-compatible with all other Wi-Fi networks.
Built-in HD webcamera: Its 720p resolution generates a clear picture during video chats with your family and friends.
Backlit keyboard: For easy typing in dim or dark locations.
Fingerprint reader: Easy, typo-free access to your secure Windows account, password-protected websites and more.
Basic software package included: Trial version of Microsoft Office.
Additional ports: Feature microphone-in/headphone-out combination jack.

Whats Included

Dell XPS 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 256GB Solid State Drive
4-Cell (46Whr) battery
Power adapter

Q: Purchased XPS, audio stopped working 5 months later. Dell's service department unable to resolve the problem after re-installing audio driver and replacing mother board. I re-installed the operating system. Still not working. Why not?

A: Because Dell's marketing department doesn't recognize the impact that a negative social media posting like this can have on prospective buyers relative to the cost of just giving you an entirely new laptop.

Q: Hello, I bought the my xps 2 days ago. I am really concern about the cooling system because it is way too warm. Compare to my friend MacBook Air, it's Much warmer. Does anybody feel the laptop too warm? Even when It is just on charge Or in light use...

A: I noticed the same thing especially on my lap. However it didn't get hot at all watching Netflix which is an extended use.

Q: Is this the only configuration (16/256) offered at BB?

A: So far, yes. I doubt that they will get anymore configurations, but then again, it literally was released yesterday. BestBuy often doesn't get every configuration available and they sometimes even sign with the manufacturer to have a configuration of the laptop that is only available through BestBuy, hence the "Only @ BestBuy" label you can find on some laptops.

Q: How long the battery lasts?

A: Ive run the laptop for up to 10 hours before charging

Q: Is this a laptop that is going to last? Having a small amount of hardrive space and all(256GB).

A: I think with all the cloud storage and external storage options 256 should do fine. It really depends on the amount of videos and images that you keep locally on your computer.

Q: Does this have usb c thunderbolt? Can I connect a external gpu to it using that thunderbolt connection?

A: Yes, one of the USB-C ports is thunderbolt. If you have an external GPU casing that supports thunderbolt it should work. However, note that if you're going to use it for gaming this processor is not meant for gaming and will throttle due to it having no fan and being lower watt than a real i7 (this is technically a core m7).

Q: does this come with a stylus pen?

A: No, this device does not include a stylus pen. The device has an active digitizer that is compatible with Wacom AES pens, so when looking for a stylus for this device make sure that the pen uses wacom AES technology. I used the Lenovo Active Pen (GX80K32882) and it worked on this device instantly without having to install any drivers. The Dell Active Pen will work as well.

Q: Hi. I just bought this and the screen continually adjusts the brightness/contrast automatically. I've searched everywhere and did the fixes stated online but with no improvement. Has anyone else had this issue? Thanks!

A: Dell has issued a firmware update that will allow you to disable the Dynamic Brightness Control. You can find the firmware update at the following URL: http://www.dell.com/support/home/en/us/cnbsdt1/Drivers/DriversDetails?driverId=8GDDH&fileId=3598929443&osCode=WT64A&productCode=xps-13-9365-2-in-1-laptop&languageCode=en&categoryId=AP

Customers are saying

Customers enjoy the XPS 2-in-1 laptop for its light weight, fast performance, and long battery life. They appreciate the high-quality screen and sleek design. However, some customers have concerns about the limited number of ports, the price, and the placement of the power button.

This summary was generated by AI based on customer reviews.

Customer Images

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.

Rated 4 out of 5 stars
One word. Premium
Pros: Design: First off the design is just down right flawless. Its like holding a macbook but in windows form. I love how it feels thin and premium it feels just by holding it. This is not plastic designed to look like aluminium but it actually is aluminum! Ok maybe I'm a little excited about that but you have to understand I have been out of the loop with Dell for years and I have had no idea that their quality have been pushed to this level. You will not be disappointed as you hold this beast of a laptop in the hand. What strikes me is that its light, I have an iPad Pro 12.9 in a 3rd party keyboard case that brings the iPad to 2 pounds and this FULL laptop is nearly the same size as carrying that around. Lets just say I will not be using the iPad or any Android tablets anymore. There is no fan on this machine at all so you can place this on the lap all day. The bottom of the laptop gets somewhat warm but its nothing alarming. There are 4 modes of position you can place the laptop into since this is a 2 in 1. Laptop mode, Tablet mode, Tent mode, and Presentation mode. Brace yourself there is much to go over here and I will try my best to explain my experience with these modes. Laptop Mode: Standard mode you and most likely other people will use. Nothing special here, This mode makes it look like a basic laptop and the mode Dell clearly designed this machine to be. Tablet Mode: This is a mix bag, There are things to love about tablet mode as you can use the device as a tablet for the tons of apps on the Windows store. Some people found it strange to hold in tablet mode and I'm here to report that it is depending on what you do. If you browsing around on the edge browser or using it to play Pandora then its very good to use. Basic task is great for the tablet mode but gaming is a different story. If you don't think so just go download a game like Gangstar: New Orleans and play it for 10 mins. You will quickly realize that the tablet mode is not very ergonomically designed to hold. The onscreen keys are placed so strangely that you would be digging the edges of the laptop into the palms of your hands no matter what position you hold it in. This is not comfortable at all but I most people wouldn't play games on this anyway and you can just use a USB controller which solves everything. The keys on the keyboard deactivate in this mode. Tent Mode: This makes the laptop pop up into tent mode so you can watch or play your Media, Music, or even play some old school games in a "Nintendo Switch" fashion. I use this mode more then I thought I would, Its nice to just pop it up and watch Hulu like a HDTV. Even used it for PS4 remote play to this PC in this mode and it felt great. I haven't fully set up Kodi but I'm just excited to try it in this mode. The webcam would also probably be better in this postion since its at the top instead of the bottom looking up your nose. Thumbs up to Dell for making this mode work flawless. Presentation Mode: Same like tent mode this pretty much make your screen more accessible. Allows easy touch for the screen and showcasing what you have on screen to friends / family / co-workers. Also might be the mode you would use to draw on screen if you have the optional Dell stylus (which I don't have.) I like this mode as well but there are some draw backs with sound which I will get to later. InfinityEdge Touch display: These modes are accompany by the very bright, vibrant, colorful screen! If there is one thing to droll over this ultrabook about is the screen. I am at an awe at the infinity edge display. Its something you must see to truly enjoy it. While this laptop is only 1080p, the screen is a head-turner. This is one of the best 1080p screen I ever encountered on a laptop period. The touch screen is responsive and fast. The thin bezels are so thin that I can't even imagine how they put something like this together. I have no dead pixels or issues with it at all. With iot being coated in Gorilla glass you have no worry about scratches. Wow, Again I'm impressed with Dell. Battery life: Dell 2 in 1 Ultrabook last with my task about 6-8 hours doing just day to day task such as checking Emails, News, Youtube, Netflix, Apple Music, Hulu, and Pandora. I love the battery life especially if you turn down the brightness a little you can made it a whole day but your task my very. There is a battery indicator bottom on the side of the laptop so you can always check without opening up the laptop. All in All I'm pleased with battery life and well some Android tablets I had in the past didn't last this long. On standby the battery drains so keep that in mind. Carbon fiber keyboard / Trackpad: The feel of the keyboard is nice and smooth. Easy to touch and type. In fact I'm typing this review on the machine its very comfortable. Carbon fiber feels nice on the palms of your hands and there is a backlight keyboard so you can see in the dark. The Trackpad is definitely one of the better feeling ones I ever tried on a windows device. Alot of people didn't like the keyboard but I have no issues with it. I like it. Speakers: Speakers are good and loud when in laptop mode. It's so loud that sometimes you have to turn it down if on 100% because it can fill a room but the speakers start to fall short in any other mode. Tent, Presentation, and Tablet mode all have not great sound. This device would have just benefited from having 4 speakers instead of 2. Performance: Fast. Here let me say it again FAST! The ultrabook is fast and speedy. The amount of RAM makes this device hums along without every having issues. like I never used a Windows PC that just eats though task without an issue grained I don't do 4K editing. Day to day taks just open up with ease and its not a headache to wait for things. Long gone are the days waiting for the PC to boot-up killing your battery. I love it and while yes it has a "weaker processor" then the normal XPS, This thing is just fast even with Intel i7y. I have no complaints about performance at all. Windows 10 / Windows Hello: Windows 10 helps this laptop to feel even more premium. One of the most productive and versatile electronics I have ever used. as for Windows Hello the IR camera update is inbound for the summer but the fingerprint scanner is flawless and works as good as any modern fingerprint unlocker on cell phones. No Issues when signing in but wish it had a backlight so can rest your finger on it at night. Very hard to see in the dark. Dell Pen: This also works with Dell's very on stylus / pen but have yet to try it. There is a little note taking app called windows ink workspace which seems really useful with the pen. Cons: No lip gap to lift the laptop lid: Yep one of the biggest issues is actually trying to open the laptop up. There is no resting finger lip in front of the laptop to open and this can get very annoying after a while. Something so little makes a big difference and I wish Dell would have put this into the design. They nearly had a very perfect design and all they had to do was add something like that. Maybe it had something to do with the design of Tent mode I'm not sure but it should have been on something like this. No full size ports: NOT. ENOUGH. PORTS. Look I get it its suppose to be thin, light, portable but sometimes you need a little bit more. There is nothing wrong with atlease one full sized USB port Dell, it would have been ok to make it a little bit thicker. This is something you have to get use to if you are not on the USB-C bandwagon yet. There is nothing but 2 USB-C ports, MicroSD slot, Power button / Sleep, Battery indicator and headphone jack (which I'm actually they put in here at all.) I've think I seen more ports on android phones before. I have no issues with the MicroSD card slot but really it should have been a full SD slot one for professional photographers. Though you have to remind yourself that you are going for portability here and these maybe some of the trade offs is the ones you have to dell with. No stars lost from the lack of ports. Wifi is spotty: Wifi is very spotty even for this machine. Sometimes the Wifi just gets disconnected for no reason. Sometimes it stay off when I turn the laptop back on from having it closed. Hopefully its just a firmware issue that can be fixed. This happen twice since I had it. Power button: The button is hard to press and sometimes you have to hit it again to make sure your finger touches it. If you have an microSD card in the slot sometimes you will mistake of the power button and popping out the SD card. This is dude to the fact that the power button and SD card nearly feels the same and being so close together. Something you will encounter in tablet mode. Just a mild annoyance in my opinion. No dedicated volume button: This would have came in handy for tablet mode. Fn keys with brightness isn't responsive: It's strange. The brightness Fn keys isn't responsive. It also lags the brightness many times after you press the keys. Out of everything this seems to be the most confusing because if you use the touchscreen to change the brightness its smooth and responsive. Maybe its Dell or maybe its Windows? Arrow keys need space from PgUP / PgDn: They are way too close to the arrow keys to the PgUP/PgDn. You may end up hitting these way more then expected. This should not be this close to the arrow keys at all. All in all with some of the shortcomings I still love this thing. I love using it, I love this display, and I love the portability of it. Its extremely versatile and a phenomenal productivity tool. Dell's 2 in 1 is a little bit on the pricey side but for something like this I can see why. You don't get anymore premium then this in a windows ultrabook. I would certainly recommend this to co-workers / family / and friends. Dell is bringing in a new era for themselves and pushing there limits of design.
Posted 8 years ago by CrysisComplex
Rated 5 out of 5 stars
Great device
This is a great device for mobile people and business people that travel.
Posted 7 years ago by Ericg1231
Rated 1 out of 5 stars
First Review Ever
We spent $1,800 dollars on a laptop that lasted under 2 years. I never complain and that’s why it’s my first ever review. We were told the mother board was the problem and it’ll cost $900 to repair. We lost all of our data and now our laptop is worthless. I will never buy from Best Buy or Dell again. You shouldn’t have to buy insurance if you know your product is great quality.
Posted 6 years ago by Brad