Dell - XPS 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Silver

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Touch screen AC Wi-FiDell XPS Convertible 2-in-1 Laptop: Ensure you always have access to your files when you carry this Dell XPS two-in-one laptop. An Intel Core i7 processor combines with 16GB of RAM so that it has enough power to blast through tasks at lightning-fast speeds. A reliable 512GB solid-state hard drive in this Dell XPS two-in-one laptop keeps your data secure.

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Dell - XPS 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Silver - Larger Front
  • Dell - XPS 2-in-1 13.3" Touch-Screen Laptop - Intel Core i7 - 16GB Memory - 512GB Solid State Drive - Silver
  • $1,799.99
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Overview

What's Included

  • 4-cell battery
  • Dell XPS 13 9365 2-in-1
  • Power adapter

Ratings & Reviews

Overall Customer Rating:
Rating 4.3 out of 5 stars.
4.3
83% of customers would recommend this product to a friend (38 out of 46)

Included Free

Trend Micro Internet Security - 3-Device - 6 Months Subscription - Android/iOS - Mac/Windows [Download]
Trend Micro Internet Security - 3-Device - 6 Months Subscription - Android/iOS - Mac/Windows [Download]
Software to protect up to three devices - any combination of PCs, Macs and Android, iOS and Windows tablets and mobile phones that defends against viruses, malware, phishing attacks and other online threats. Includes identity protection and parental controls.
BestBuy.com account required. Download instructions are usually e-mailed within 30 min.

Product Features

windows-ink
Windows 10 operating system

Windows 10 brings back the Start Menu from Windows 7 and introduces new features, like the Edge Web browser that lets you markup Web pages on your screen. Learn more ›

Windows Ink

Capture images and ideas quickly with a stylus.

13.3" QHD+ touch screen for hands-on control

3200 x 1800 resolution delivers amazing color and clarity with nearly 2.8 times the pixel density of Full HD. Natural finger-touch navigation makes the most of Windows 10.

7th Gen Intel® Core™ i7-7Y75 mobile processor

Powerful dual-core processing performance.

16GB system memory for intense multitasking and gaming

Reams of high-bandwidth LPDDR3 RAM to smoothly run your graphics-heavy PC games and video-editing applications, as well as numerous programs and browser tabs all at once.

512GB solid state drive (SSD)

While offering less storage space than a hard drive, a flash-based SSD has no moving parts, resulting in faster start-up times and data access, no noise, and reduced heat production and power draw on the battery.

360° flip-and-fold design

Offers versatile functionality with laptop, audience, tabletop, presentation and tablet modes.

Intel® HD Graphics 615

On-processor graphics with shared video memory provide everyday image quality for Internet use, basic photo editing and casual gaming.

MaxxAudio

To give you great sound across music, movies, voice and games.

Weighs 2.69 lbs. and measures 0.5" thin

Ultraportable design, featuring a smaller screen size and omitting the DVD/CD drive to achieve the compact form factor. 4-cell battery.

Bluetooth interface syncs with compatible devices

Wirelessly transfer photos, music and other media between the laptop and your Bluetooth-enabled cell phone or MP3 player, or connect Bluetooth wireless accessories.

USB Type-C connector with PowerShare

Connect to both hosts and devices, replacing various Type-B and Type-A connectors and cables with a standard meant to be future-proof. PowerShare helps charge external USB devices.

One Thunderbolt 3 with PowerShare

This single interface supports both high-speed data and high-def video — plus power over cable for bus-powered devices — ideal for digital content creators.

Built-in media reader for simple photo transfer

Supports microSD memory card formats.

Next-Gen Intel® Wireless-AC connectivity

Connect to a Wireless-AC router for nearly 3x the speed, more capacity and wider coverage than Wireless-N. Backward-compatible with all other Wi-Fi networks and hotspots.

Built-in HD webcam with microphone

Makes it easy to video chat with family and friends or teleconference with colleagues over Skype or other popular applications.

Built-in fingerprint reader

Streamlines security settings for quick, typo-free access.

Basic software package included

Trial of Microsoft Office.

Additional port

Headphone/microphone combo jack.

Note: This laptop does not include a built-in DVD/CD drive.

Intel, Pentium, Celeron, Core, Atom, Ultrabook, Intel Inside and the Intel Inside logo are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

Overall Customer Rating

4.3 out of 54.3
46 Reviews
83%of customers recommend this product.

pros

cons

Most Helpful ReviewsSee all reviews

            • Brand Response

              YourDellTeam

              September 6, 2017

              Dear Bestbuybuyer8, We are very sorry to hear about all of the troubles that you are having with your new laptop as well as will Dell support. We'd like to offer several tips to help with some of the issues that you are facing. With regards to your computer not powering up all of the time:
              1. If the computer is displaying the Dell logo and does not move past that point, it has probably failed POST.
              2. If the power indicator lights up and it is amber or orange, this is usually an indicator that it has failed POST.
              3. If you see text on a black screen, the computer is currently performing the POST. If the computer stays in that condition and does not move past it, it has probably failed POST.
              4. If the video screen displayed anything at all during the startup process but is now black, this probably indicates that the computer failed POST.
              5. If the computer is beeping or if Caps/Num/Scroll Locks are flashing, note if there is a particular pattern in which it beeps or flashes.
              6. If the computer is not beeping and caps/num/scroll locks are not flashing, unplug all connections and remove all media communication devices (e.g. external monitors); reconnect one at a time and check if the computer functions.
              7. For a notebook, press and hold the Fn key and then press the power button. This starts the pre-boot testing and will launch ePSA. In case you have a Desktop at the Dell logo screen tap the F12 key to enter One Time Boot Menu and use the arrow keys to highlight Diagnostics and press enter.
              You also mentioned that your laptop was overheating. We'd suggest some of the following tips: Tips for Proper Usage:
              1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
              2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
              Using the portable system on blanket, pillow, or other type of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
              3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
              4. Use compressed air to clean the vents on a regular basis.
              5. Using a cooling pad can decrease heat and increase performance.
              6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
              If you continue to experience Blue Screen shut downs:
              1. At the desktop, click the Search the web and Windows box and type "problem reports".
              2. Select View all problem reports to view a list of errors that have occurred on your computer and possible solutions for them, such as updating drivers, flashing your system BIOS, or checking for updates to software.
              3. Under the Source column, look for Windows and under Summary, look for Shut down unexpectedly. 4. Right-click the line item and select Check for a solution. For help calibrating your touchscreen please use the following steps:
              1. Restart the Computer and the Monitor
              2. Recalibrate the touch-screen. Steps to calibrate touch-screen:
              3. Go to Control Panel and select Tablet PC Settings.
              4. Under Display tab, select Calibrate....
              5. Choose Pen or Touch input.
              6. Perform the point calibration that appear on the screen to correct the linearity problems.
              7. Save the calibrated data.
              You had mentioned that connectivity was also a concern with your new laptop. Please consider the following: 1. Run the Network Troubleshooter. a) Touch and hold or right-click the network icon (Available Networks or Network Icon, located in the lower right-hand corner). b) Touch or click Troubleshoot problems, and then follow the prompts.
              Lastly, if you continue to experience lock-ups and freezes please try this:
              1. Run a Computer Diagnostic. To determine if your computer is experiencing a hardware problem, run the Dell Preboot System Assessment (PSA) Diagnostics. For information on how to run Diagnostics, and to determine the issue, refer to Dell Knowledge Base Article: http://dell.to/2iaiujA.
              2. Check Safe Mode for Symptoms. To boot into safe mode, please follow the instructions below: 1) Start the computer. 2) Tap 'F8' on the keyboard immediately and every one second until the Dell logo screen disappears. From there you will see the Windows Advanced Options Menu on the screen. (If the Windows Advanced Options Menu does not appear, restart the system and try again.) 3) Select Safe mode with Networking and press Enter. 4) Log on as the administrator or as a user with administrative access. 5) Open applications and test the computer in safe mode. If the symptoms exist in safe mode, please continue the troubleshooting steps in this article. If the symptoms do not exist in safe mode, the issue is likely related to a driver or software and you may wish to complete steps 6 and 7 to see if you are able to resolve the lock ups or freezing.
              3. Check for Malware. Malware (Virus, Spyware, etc.) can definitely cause a Windows system to lock up or appear to hang. To check for malware on your system and to ensure that your computer is up to date on security software, visit Dell Knowledge Base Article: http://dell.to/2wWP1zI.
              We hope these tips are helpful to you and your new XPS laptop so that you can have it run the way you intended it to. Dell

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