I used this machine for a few weeks before it started to leak from the handle and also from the milk steamer. It is loud, it is messy and it is honestly just not worth the mess and effort for a nice cup of coffee in the morning. I wanted something easier/more user friendly especially since I use it every morning for myself and my wife.
Several aspects that I do not like about this machine will probably be the case for most machines like this, and that would be the mess of the frother and packing the espresso. Those two points aside, other issues I had with it was how loud it was, and how badly it vibrated while brewing. I had to hold the cup steady so it didn't vibrate off its little platform, so I couldn't just get it going and come back to it. Its honestly just a headache to make a cup of coffee in the morning that I drank less coffee because of it. Its not difficult to use but its just not a clean, speedy process like I wish it was.
I returned this machine and ended up going with a Nespresso Latissima Touch machine, and that was the best decision I could have made. The only "negative" with the nespresso machine is that you have to use their coffee pods instead of your own ground coffee but it is worth it. Their coffee tastes great and the pods are recyclable.