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Denon - Heos Portable Bluetooth Speaker - White

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Enjoy enhanced audio clarity as you listen to streaming music with this Denon HEOS speaker. A custom mid-woofer and dome tweeter pick up nuanced sounds, and a sealed enclosure provides protection from humidity, so you can use this speaker in any room in your home. With its compact size, this Denon HEOS speaker fits neatly in small spaces.

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$199.98
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Denon - Heos Portable Bluetooth Speaker - White - Larger Front
Denon - Heos Portable Bluetooth Speaker - White
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Overview

What's Included


  • Denon Heos 1 HS2 - speaker - for portable use - wireless

Ratings & Reviews


Overall Customer Rating:
90% of customers would recommend this product to a friend (49 out of 55)

Features


Works with Amazon Alexa

Easily control, monitor and schedule your electronics using your voice.

Connect wirelessly from a distance

Pair this speaker with virtually any Bluetooth-enabled device, including phones, tablets and laptops.

Portable design

Lets you listen to your favorite tunes on the go.

Rechargeable Lithium ion battery

Play your favorite tunes for up to 6 hours on a full charge.

Auxiliary audio input

Allows simple wired connectivity.


Customer rating

4.2
90%
would recommend to a friend

Pros

Cons

  • Rating: 2 out of 5 stars

    Marginal Product, Really Bad Customer Support!

    Posted
    wextasy
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Although I got a great Black Friday deal on this, I was hesitant to choose it over Sonos, which was twice the price. Overall, though, the reviews seemed pretty good, though. So, I gave it a shot. It didn't seem too bad. It doesn't look too bad and has decent volum, although the sound is a little muddy. I thought it would be nice to have the option of connecting via bluetooth, but that didn't turn out to be as convenient as I had hoped. I thought I might be able to use it with my Echo Dot and seamlessly switch back and forth between the bluetooth connection for the dot and wifi for streaming. Of course, that was wishful thinking. The application is pretty barebones. One of the limitations is that I can't listen to my personal library stored on Amazon's music service. A Denon support article says that's an Amazon limitation. Maybe, but somehow Sonos figured out a way around it. Also, only a handful of services are currently supported. I knew this going into it, but thought things would get better down the road, and they might. The real deal breaker, though, was the customer service. After two days, SiriusXM would no longer connect, so I opened a case with their "customer service" department asking if this was an outage. I received an out of office reply. Several days later, SiriusXM was still not working (although it worked from the native app). I still hadn't received a reply. So I did a search and found a bulletin on Denon's website apologizing for the outage. Soon after that, I returned the device. To this day (a month later, I still haven't received a reply from Denon's customer service. I did , however, purchase a Sonos Play 1. The quality of the hardware, software and services is so much better, it's astonishing. The sound is perfectly clear, more services, the software is more polished and can do things like play my personal tracks from Amazon. It's like night and day. I have read that the higher end Denon Heos devices have excellent sound and overall hardware. However, if they provide poor software and, worst of all, poor customer service, I really don't have any faith in their ability to compete with Sonos. I'm guessing the Heos line is not going to be around in a few years. Maybe they'll shape up and stay in the game, but based on my experience, I'm not willing to bet on it.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Built-in Bluetooth & Optional Rechargeable Battery

    Posted
    Zoey
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I compared Denon Heos 1 HS2 side by side with Sonos Play 1. In the end I decided on Denon. I purchased 4 of these between Nov & Dec. At the time, Denon was priced at $100-149 while Sonos was $169. Denon is slightly bigger/taller but is not of importance to me. When it comes to sound, Sonos sounds very well balanced at lower volume. When base/treble adjusted and at higher volumes however, Denon actually sounded much, much better in my opinion. When it comes to connectivity, Denon has Bluetooth built in and have USB,line in/aux, and Ethernet options on the back while Sonos do NOT have Bluetooth capability and limited to Ethernet connection only. Denon comes with 2 year warranty while Sonos comes with 1 year warranty. Denon have an optional rechargeable battery that can be purchased separately, which makes it more versatile than Sonos. I purchased this battery and last about 6 hours per charge. I tried in my bathroom and also out on the porch. No cords is awesome although I noticed not as loud compared to when plugged in. Set up was okay via Aux port. Heos app is so-so and does not support iTunes. There's a work around but is a hassle. I hear in 2017 iTunes is a possibility so that's my hope. Denon Customer Service was 42 minutes wait when I called for a question. For these 3 things, I am taking out 1 star off my total rating. These speakers are good individually or as a pair. I have used mine both ways. I am using mostly via wi-fi but have also used it a few times as Bluetooth. No connectivity issues both ways. For most of the times, my 2 sets of speakers are paired as lefts and rights in my master bedroom and also in my living/dining/kitchen which are open floor plan. So far, I am simply loving them.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Third in 3 months

    Posted
    CharlieCat
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    The title pretty much says it. We have bought three over the summer, and we are very happy with the sound quality. Of course, the overall sound quality isn't as good as the Heos 5 that we have also purchased during this same time. Bigger bass in the 5 - to be expected at the price. So why only 4 stars here when 5 on the others? Well, it has to do with connectivity. The Denon Heos app is pretty handy and flexible, but we have run into a connection issue with the Bluetooth. My son had both a gen 1 (wifi only) and a gen 2 (wifi + BT) that worked perfectly in a standard stereo L + R setup here at our house on our wifi. But his university has a closed network -- students cannot run their own routers for all their own phones, tablets, printers and, in our case, speakers. He has not been able to use his iOS Bluetooth to set these up in a stereo configuration, and he doesn't have all my old mono cables to experiment with a wired system. So we may be able to find a fix in the future, but at this point he can only stream from his iPhone to just one speaker

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Not what was described in specs

    Posted
    HEOSowner
    • My Best Buy® MemberMember

    I have a Heos 7, Heos link, Heos home cinema sound bar and 2 Heos 1. I love the Heos line up but will only give 1 star due to Best Buy customer service. The product title says it is portable. The product specs on this states that it is rechargeable and under battery type it list Lithium-ion. When I received my order it was not the portable model with the battery go pack. Customer service claimed that since a battery wasn't in the what's included that it wasn't supposed to have one. That where it says battery type and rechargable in the PRODUCT SPECIFICATIONS just means that is the type you buy. However the AC converter and link cables weren't listed either but they are included. At first they told me I could return it for a refund but It was on sale and I want what I ordered the way it was represented on their website. After a long debate they were going to contact the vendor to reship to see if I got a different product. If they don't make this right I will never make another purchase at Best Buy.

    No, I would not recommend this to a friend

  • Rating: 4 out of 5 stars

    Great Perormer, Lacks Documentation

    Posted
    Speedie
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I would have given this speaker 5 stars if the documentation was better, but its sadly lacking (especially where the HEOS app is concerned). Once you have it figured out and set up though, it's capable of very good sound for such a small package. We have one in the bathroom and one in the kitchen, plus a HEOS-enabled AVR in the family room. Streaming content between 1, 2, or all 3 devices with a couple of swipes is very useful. Being able to take control of the bathroom speaker and put on annoying songs like the Hamster Dance or Macarena while my wife is powerless in the shower is simply priceless however :-)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome performance

    Posted
    Gerardo
    • My Best Buy® MemberMember

    Bought a couple of this Denon speakers for my living room/tv room. At the beginning I was skeptical about buying this item because of the mixed reviews I read. I made the right choice! These speakers are really easy to setup - just downloaded HEOS app, connect to internet and the speakers were working. The sound is just amazing. With 2 speakers I have an incredible sound around the 1st floor. The app is very intuitive and you can group/ungroup speakers with a fingertouch. I have to confess that this product was a decision maker to buy a Denon sound bar.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great product - app leaves much to be desired

    Posted
    linmihee
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I got this on sale, paying $99. It is a great,compact product with good sound, and the Go Pack makes it totally portable and water resistant. Have paired it with two other heos 1 speakers and my amazon echo dot and can stream pandora effortlessly. The app is in desperate need of an upgrade - doesn't support google play or itunes, and is cumbersome if you are playing music stored on your computer hard drive. You must re-load songs each time you want to make a playlist. If it weren't for the app's shortcomings, I would have given the heos 1 five stars.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Sound Small Package!

    Posted
    Marv
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is a really well made speaker and has excellent sound quality for its size and price point. I recently purchased 2 HEOS 7 units to use in my house coupled with my Denon X3400H Receiver. I added this HEOS 1 unit in my master bath room to complete my full house system. Not only is the sound good, but the unit is sealed and humidity resistant so it is perfect for use in the bathroom. I'm very happy with HEOS thus far and plan on adding some speakers to my cabin next summer for a sound system there.

    I would recommend this to a friend



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