
Customers love the ecobee3's remote sensors, citing that they make the temperature more even throughout the house and are a key feature that sets this thermostat apart. They also praise the thermostat's ease of use and intuitive mobile application, which is easy to install and use on multiple devices. The installation process itself is also highlighted as quick and straightforward.
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This Ecobee3 is a terrific device. They thought of everything starting with the installation. It even comes with a built in level to get it set properly on the wall. The instructions are clear and they provide wire markers to help make the transition easy. The wifi setup was amazing and the app download and installation was equally easy to do. I have had it for a month and the performance has been perfect. I control the temp from a sitting or travel position with equal success. The temperatures in the house are steady and as desired. So far, this is my favorite electronic experience working with my iPad, iPhone or Windows computer. Love it!
Posted by Edsgolfin
I've had this Ecobee Thermostat for 6 months now and it's worked great. It was very easy to install (I have never installed anything electrical prior to this) and I got it up and running in no time. I'm able to monitor the temperature from my iPhone/iWatch and change it as needed. I get notifications when the system is down as well. It's recently gotten cold where I live and I was unsure if the unit would switch on heat, and I was surprised to find that it was "smart" enough to detect the outdoor temperature and adjust accordingly. I highly recommend this unit.
Posted by guesswho818
I replaced an old Honeywell thermostat with the Ecobee3. I had an extra wire not shown in the install manual, so Ecobee had me send in a photo of the old wiring. They sent back a chart showing me where to attach the wires to the Ecobee3. The installation took about 15 minutes. I was overwhelmed by my internal nerd and started playing with all the settings. Thankfully, the support guy was super helpful with getting everything back to working order. He explained what I had done, and why I shouldn't do it anymore. I can't heap enough praise on the support team. They were fast, courteous, and super knowledgeable. The remote sensor was the primary reason to go with Ecobee, and it has worked like a charm. My upstairs bedroom has immediately become more comfortable. I have already noticed that the heat pump actually turns off and on instead of running 24 hours a day like it used to. I can't wait to see the electric bill. The easy to use interface looks good too. The touch screen is very responsive and the settings are easy to manipulate; even with my big old fingers. There is a bit of a difference between the feature set of the web interface and the phone app. The phone app lets you do everything you can do in front of the Ecobee3, but doesn't show the charts. The web has the greatest charts, but doesn't allow all the settings to be changed. I don't really mind; it works for me. My inner nerd wants me to mention that being able to download the data is great for creating archival comparison charts. I can't compare this to anything else on the marked since I haven't tried anything else, but I am very happy about the well spent money. Have I mentioned how great the support was?
Posted by Stan