
Customers find value in the 14 oz. Temperature Controlled Ceramic Mug's ability to maintain beverage temperature for an extended period and its larger size. Many appreciate the mug's high quality and ease of use. However, some users express concern regarding the battery life, noting that it could be improved. The app's functionality was also mentioned as an area needing attention by some users.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Better than I could every had believed. It keep my coffee hot and never for over an hour. The mug is not too heavy and feels premium. Easy to use app on iPhone. Could not be more impressed- great mug.
Posted by Mainmann
It’s amazing if you don’t take it far from the base and you can put it down on the base when it is not in your hand. If the above is not what you want from it, you could safely return to browsing normal Best Buy things. If you feel okay about the first sentence, then you will LOVE this thing! Perfect temp coffee is really a big change in how I drink it! With other cups, I would either down it when it got to the perfect temp, miss that temp time and have to warm it up somehow, or skald my mouth trying to drink it too early. This thing alerts my phone to let me know when my coffee is ready to drink and keeps it that way when it gets there. I actually had to train myself not to down the cup because I was so used to doing that when my temp was right. It took a while, but I finally just sip it over a good amount of time. Notes: It pairs best with a one-cup brew system. It does burn coffee slowly similar to a carafe. I suggest not to let it have the same coffee more than 3 hours. Last sips can actually be too hot at the bottom, but it sort of makes sense. Heated from the bottom. You don’t have to set the temp every time as some people have suggested. When you do want it set to a different temp, you have to use an app. My Apple Watch app actually can set the temp too! It doesn’t do well taking it out in cold weather. Not even for a little while. Don’t bank on the battery lasting more than 45 mins. Don’t microwave it, lol! This cup will spoil you badly! Only consider it if you’re prepared to never want your coffee any other way ever again!
Posted by Gamer
Now, I don't drink coffee but I imagine we tea drinkers have the same problem. When we steep our tea, we begin the wait for the beverage to cool down so we can drink it without scalding our mouth. Once the liquid reaches the right temperature, we begin do sip and enjoy. About 10 minutes later, the tea has cooled and so has our enjoyment. Another 10 minutes and it has cooled to the point where we pretty much stop drinking and pour the remaining tea in the sink. That has all changed with the Ember mug. When I begin to steep the tea in the mug, I bring up the app on my phone and I can see the current temperature. I won't burn my mouth testing because I know how hot it is. Personally, my preference is a temp of 145. That's my sweet spot. When I see that it has reached that temperature I can drink it at a leisurely pace. I just finished off a cup of tea that I began drinking over an hour ago. The entire time, it was there at 145 degrees and tasted great. Now, the brutal truth: This is an expensive mug. I was fortunate to get it on a daily deal at half price. I will also admit that the app can be problematic. It has improved, but I've had to re-pair the mug twice. However, the last time was yesterday and this was after my phone updated to a new Android version. I also tried to update the firmware and the mug kept dropping the connection. But I'll try again later and do some troubleshooting if needed. I will say that if you are looking at buying a mug, get the new Mug2 since it will be the same price and the battery will last longer.
Posted by WizardLabs