Epson - Expression Photo XP-960 - C11CE82201 Wireless Small-in-One Printer - Black

Easy Replenish Eligible

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On Display at Tysons Corner

Epson Expression Photo Wireless Small-in-One Printer: With touch-screen controls and built-in wireless capability, this printer makes is easy to copy, scan and print high-quality borderless photos. You can also use the Epson Creative Print app to preview and edit your photos.

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Was $299.99

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    What's Included

    • Expression Photo XP-960 - C11CE82201 Small-in-One Photo Printer
    • 1 black ink cartridge, 5 color ink cartridges: cyan, magenta, yellow, light cyan and light magenta
    • Power cord
    • CD-ROM with software and drivers
    • Owner's manual

    Ratings & Reviews

    Overall Customer Rating:
    90% of customers would recommend this product to a friend (81 out of 90)

    Energy Ratings


    Easy Replenish

    With a printer set up for Easy Replenish, you'll automatically receive shipments of the ink you need. The printer monitors its own ink levels, so you'll only receive ink when you need it.

    Be sure you have the right cartridge

    Enter your printer's model number into our Ink and Toner Finder to find compatible cartridges. Get started ›

    Inkjet printers are best for home or small business use

    They offer excellent print quality for photos and documents and accept a variety of paper types and sizes.

    Wireless and mobile printing

    Built-in wireless network lets you print from your laptop or mobile device. Integrated Ethernet connects to your home network for wired printing.

    Tablet and smartphone printing

    Epson Connect enables simple wireless printing from most smartphones, tablets and more.

    Apple® AirPrint enabled

    For Apple iPad® and iPhone® printing.

    Epson Creative Print app

    Allows you to print photos from Facebook, create customized stationary and greeting cards, print onto CDs/DVDs and even turn photos into coloring book pages.

    Up to 5760 x 1440 optimized dpi

    High resolution produces sharp, detailed images and clean copies.

    6 individual ink tanks

    So you can replace each color as needed. Claria Photo HD Ink offers smudge-, fade- and water-resistant photos.

    Standard paper handling

    Input tray capacity of 100 sheets and output tray capacity of 30 sheets.

    Dedicated photo tray

    Holds up to 20 sheets of Premium Photo Paper Glossy. Auto extend/retract brings the tray out for photo printing, so you don't have to switch paper when you print photos.

    4.3" touch screen

    Use simple gesture navigation to preview, edit and print photos.

    More ways to connect

    USB port and memory card slots let you plug in your memory card, digital camera, USB drive or other device for quick, easy printing.

    Apple, the Apple logo, iPod, iPad and Apple AirPrint are trademarks of Apple Computer, Inc., registered in the U.S. and other countries.

    *Requires a high-speed Internet connection.

    Print speeds vary with use. See manufacturer for info on print speeds.

    Customer rating

    would recommend to a friend

    Expert rating




    • Rating: 5 out of 5 stars

      Good Printer With Lots Of Features

      • My Best Buy® MemberMember

      My wife had a HP Photosmart Plus for years until it bit the dust about a month back. We noticed that HP doesn't make Photosmarts anymore, so we had to go with a different brand. After talking to my brother, who has a epson artisan, we decided to look at the epson printers. we liked the Epson Expression Photo 830 that was in store for $129, but we had to have $200 to use our credit card so we decided to go with the more expensive Epson Expression Photo 960 which is on sale for $229. In our area we had to order this item from the best buy online site, because it is not carried in the stores that were closest to us. After getting the product we actually liked it much more than the 830. That printer only had two different black inks and one red, blue, and yellow ink cartridge. This printer has one black, light red, red, light blue, blue, and yellow and after printing off many pics we could tell a difference between the 830's photos, we saw sample photos that they had in store and compared. The 960's photos are brighter and look amazing. All in all we actually love the printer so far. The only two complaints about it are when it updates for the first time, and when their are firmware updates, there is no progress bars to indicate how long it will take to update, so you just have to watch and wait. Also the printers power cord is not very long and you may have to use an extension cord.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Really Nice Printer

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      I purchased the XP-960 to replace a multi-function photo printer from another manufacture. My old printer was getting tired and the manufacture was not really keeping the software up to date. I am very happy with the Epson 960. I have now tried nearly all of the features and encountered no problems. Hardware and software setups were easy and straight forward. Epson has done a great job with the software. The software is feature rich and can get even more involved if one elects to invoke Remote and Google printing. Print quality is great and photo printing is fast and the results are impressive. I also have an Epson V600 photo scanner and was surprised to see that the 960 uses exactly the same scanner software. So no new software learning curve and no wasted space installing new scanner software. Front panel controls are easy to use and well laid out. Overall I am very pleased with the XP-960.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Waste of mone


      My second unit and I'm very unhappy with the quality First unit I bought the ink pad waste message came up after printing 20 pictures. Hooked it up and said 20, 000 pages were printed So much for the new unit was used Best Buy was no help wanted to discount me on a replacement in store and lose my two year warranty I bought Had to get new unit from Epson Well ths one isn't much better Pictures in this are terrible. The blacks are muddy, fleshtones are brown The new ink cartridges say can not recognize them What a waste My 10 year old r260 r380 models look way better than this junk Also when I turn on unit I can't get the LCD to turn on, I have to lift a cartridge to "fool" it to get it to come on If I return it in store I'll lose 60 bucks but for now something's better than nothing I bought this Unit because of the 6 inks for pro quality, I get anything but that Two unit's proved lousy quality. Come on Epson why sell this garbage

      No, I would not recommend this to a friend

    • Rating: 3 out of 5 stars

      Not Thrilled

      • Verified PurchaserVerified Purchase

      Purchased this as I wanted a new photo printer that was going to give me good quality photos to replace an old one. I have had nothing but problems with it. It seems to be very slow at printing anything that is not a photo, and for some reason I am having a problem with photos not printing now. I thought it would be very simple and not complicated, but seems it is both. I am used to HP Printers and have had them for years and years without problems. I am thinking I should have stuck with HP, but this Epson had very good reviews on multiple sites. If I could I would return it. Photos come out fine, but they did on the older printer I had too and I was expecting very good photos from this printer and they are not much different.

      No, I would not recommend this to a friend

    • Rating: 4 out of 5 stars

      Nice quality photo printer

      • Verified PurchaserVerified Purchase
      • My Best Buy® MemberMember

      Got this printer to mainly print out art prints of illustrations and the quality has been very good so far. Was able to print about 80 8 1/2 x 11 color pages before it ran out of ink (they are not photos so there was a bunch of white space on the pages). Print speed is decent, about 2 pages a minute. The rear paper slot is a bit of a bear to use as it only accepts one sheet at a time and you have to it print before you put the paper in otherwise it feeds thought right away, not sure what engineer thought of that. Wifi connectivity is fast. Wish the 277 ink was more standard, have to order it online as no stores seem to carry it. 277XL cartridges are also available but for some odd reason not sold in packs of all the colors.

      I would recommend this to a friend

    • Rating: 5 out of 5 stars

      Compact and versatile

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite MemberElite Member

      The Epson XP-960 fits in the same footprint as my previous Epson Artisan 837, but has more capabilities. It can print up to an 11x17 photo or document (single sheet feed through rear of printer only) as well as the other standard sizes of paper and photos, plus CD and DVD surfaces. The photo print quality is excellent. The only negative that I anticipate is that the ink cartridges are small, and Best Buy (at least, my store) does not carry the XL capacity cartridges. However, I have not yet used up any of the initial cartridges that came with the printer, so I can't say exactly how long the standard cartridges will last.

      I would recommend this to a friend

    • Rating: 4 out of 5 stars

      Improvement over last model

      • Verified PurchaserVerified Purchase
      • My Best Buy® Elite Plus MemberElite Plus Member

      I bought this printer to exclusively print on DVDs. Overall it is a big improvement over the older model 950. The software is easier to use and is less clunky. Print time is twice as fast as the older Epson Artisan 50 model that was popular a few years back. Overall ink usage seems adequate. Color and quality is every bit as good as it’s always been with other Epson printers. This review is strictly on the DVD printing function as I have not used it for anything else. Overall I’m pretty happy with it especially the speed.

      I would recommend this to a friend

    • Rating: 1 out of 5 stars

      Worked for only 2 months

      • My Best Buy® MemberMember

      Excellent print quality until new Epson ink cartridges were installed. Once new cartridges were installed constant error messages, said that ink was not compatible. Picture quality was awful. Ran head cleaning multiple times and still very bad prints. A lot of color banding and colors are off. Went through additional 2 sets of genuine Epson ink cartridges and still colors are not printing corrctly.. Regretting this purchase, need to find new printer after only 2 months with this one.

      No, I would not recommend this to a friend

    What experts are saying

    Rating: 4 out of 5 stars with 2 reviews

    Click to visit alaTest website
    The analysis of all aggregated expert reviews shows that the reviewers are positive about connectivity, print quality, size and usability. Editors are less positive about durability and paper handling and have mixed opinions about reliability. Using an algorithm based on product age, reviewers ratings history, popularity, product category expertise and other factors, this product gets an alaTest Expert Rating of 89/100 = Very good quality.
    • GadgetSpeak (UK)Rating, 4.5 out of 5paul_smart on October 12, 2016
      Epson A3 AIO XP-960
      Just 12cm wider than an A4 unit this six ink inkjet offering might solve problems for those who need the ability to print A3 as well as A4. It can also print direct from a range of cards and memory sticks, connection can be via Wi-Fi, Ethernet orFull Review
    • PCMagRating, 3.5 out of 5M. David Stone on January 21, 2016
      Epson Expression Photo XP-960 Small-in-One
      The Epson Expression Photo XP-960 Small-in-One is a little pricey for a home multifunction printer, but it delivers an appropriate set of features and can print photos at up to 11 by 17 inches.Full Review

    Product images, including color, may differ from actual product appearance.