Free Home Consultation

I first met Mike when he assisted me in creating a TV and home speaker system for our home. It's been a year and we continue to enjoy the entertainment system. Recently, our daughter had a birthday and I decided to give her my Empire turntable. It was purchased in November of 1981. It has never been opened. Contacted Mike who agreed to help me put together the turntable as we had purchased other equipment from Best Buy. We had no Idea what to expect when we opened the Empire Turntable box for the first time. Mike thought this and had all the necessary back up equipment and he was instrumental in putting together the unit and it worker perfectly. I could not have completed this birthday gift without Mike's help. He stayed with me and answered all my questions as we discussed the upkeep and other topics associated with maintaining this vintage piece of equipment. What stood out the most to me was Mike's attitude and willingness to help. He was genuinely excited about this venture and wanted to ensure all went well. Mike is now a friend. Mike was the face of Best Buy that evening and I will be ever grateful for his willingness to come alongside to help me create a special evening for our daughter's birthday.

We have worked with Ben for setting up our home theater setup in Basement. Right from design to install by the team was perfect. There were challenges in shipping and Ben went an extra mile to get the system setup with loaned devises so that I have a working system when family was here for holidays and the team came back another time to swap them back. Ben was really patient in working with us for design changes, additions at the end and we are really happy with the final outcome. Really happy with BB experience and will certainly recommend working with Ben for my friends

When I started thinking of a home theater system in my media room, my thinking was pretty small. After I setup a free consultation session, my thinking really broadened, and I started looking for the best home theater setup I can have within a reasonable budget. I eventually setup my dream theater with Bowers and Wilkins 600 Anniversary Edition 5.1 system and entertaining my friends and family. Bestbuy's Magnolia room also helped in this process. My understanding of the speaker / audio technology is much higher thanks to Bestbuy consultant Samir's initial guidance. I strongly recommend - it is free and you will have nothing to lose.

I’ve used Geek Squad for tv mounting previously - it was a terrific experience; and I swear it was half the price 2 years ago, now $249!! Anyway, I didn’t get GeekSquad this time but they’re third party people. They were very nice guys and did get the tv Mount up & mounted the tv leaving fingerprints on the tv screen, sawdust on the mantle under the sound bar, holes without faceplates where they brought the HDMI into and out of the wall. They did no cord management other than lifting the HDMI cables over part of the mount; dangling cables below the tv. They pointed out a mounted plug without a faceplate telling me it was very dangerous, yet they didn’t want to use my surge strip and just plugged my tv & sound bar into that dangerous plug without covering it. They didn’t set anything up or check for updates. They didn’t tell me which HDMI cable was plugged into which input so I had to unplug them one by one to see which was which and set up my system. The sound bar didn’t work as expected because they chose to use the optical connection instead of the available HDMI. Unfortunately, I am less than impressed with the service and would only recommend spending that kind of money if I could insure GeekSquad would be doing the work.

Greg and his assistant were very nice to work with. Greg was very knowledgeable about all the products we were talking about. He called me before my appointment to ask about my needs. He came on time. He didn’t try to sell me something I didn’t want or need. I love my new Samsung OLED tv and the Sonos speakers. They are amazing; especially watching the Formula One Netflix series. I will definitely recommend Greg to my friends who need a consultation. Well done Greg!!

Ken was knowledgeable about the brand, proffessional and thorough with measuring the spaces for the appliances (even providing very helpful and accurate measurements to give to the backsplash tiler), and ultimately helpful in getting resolution to the installation issues of getting 2 damaged appliances replaced.

Keshawn has been a great Home Expert. We made an appointment in store and he came to our apartment right on time to do all the measurements. We then placed an order of a LG fridge with Keshawn in the store. He also input crucial instructions about our garage height for the Best Buy delivery team. The delivery took place on the date promised and went smoothly. Thank you, Keshawn!

It was a pleasure working with Linda and all of the tech’s. They were very knowledgeable and Linda Bedbury went above and beyond to schedule and get things set up for the installation.