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4.6(12,471 Reviews)- 42 Answered Questions
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A Home Expert you can trust.
Work closely with a knowledgeable, background-checked Home Expert.
Access deep product knowledge, great ideas and sensible comparisons.
We know how to use tech to build the right solution, indoors and outdoors.
Connect with a Home Expert virtually, in-home, or in-store.
Home Experts can connect with you for a consultation virtually – by phone, chat or video -- or safely in-person at your home or a Best Buy store.
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Q: QuestionCan you measure my kitchen for a new refrigerator?
Asked by Curious.
- A:Answer Yes, they can do this.
Answered by RockyPJ
Q: QuestionI have a Lenovo Windows 7 tower. Does the free in-home consultation come to my house, recommend which Window 10 tower for replacement? Then delivery and install new tower? And at what additional charge is installation?
Asked by Tiger.
- A:Answer Be prepared to have Geek Squad just give you a call instead of coming to your house. Unless you get a Geek Squad warranty with the item, you will most likely have to buy the item and take it your house yourself or have it mailed. Once you have the item, you will be charged $99 for having them come to your home.
Answered by Al319
Q: QuestionWill best buy come ot my home and help me measure for a new dryer to make sure it will fit my space?
Asked by Vikkr.
- A:Answer Yes. There hone expert will come in and take of all that.
Answered by Vacum
Q: QuestionHow do I connect my new laptop to wifi?
Asked by Robert.
- A:Answer I called their customer service. They walked me through it. Works fine.
Answered by selectingmeshextender
Q: QuestionIf i buy a new computer at Best Buy . Does Best buy have a service for a Tech to come to my home and install it and set it up?
Asked by Mona.
- A:Answer Yes. I've used them twice.
Answered by selectingmeshextender
Q: QuestionHi. 1. If cpu purchased someplace other than best buy, can you make an in home visit to set it up? 2. can you load it with software (windows 365) for me? Thank you.
Asked by Anonymous.
- A:Answer Geek Squad can certainly assist you with getting your PC setup along with installing any needed software. If you are a Best Buy Total Tech member, in-home work is completed with a 20% discount on labor if the equipment is not purchased at Best Buy. Keep in mind, we do price match, so if we carry the same system, we can match that price for you and best of all - Under your Best Buy Total Tech, you’d not only get free setup and installation, you will also get 24 months of protection while your plan is active. Please call 1-888-BESTBUY (1-888-237-8289), 24/7/365, and one of our friendly phone agents can assist you with getting connected to a sales agent or Geek Squad agent for further assistance.
Answered by Totaltech Expert Team
Q: QuestionWe would like to"cut the cable". I would need advice on what to install and instructions on how to stream if we choose a streaming device. Does Best Buy come to the home and set this up for us (3 TV's...one smart and 2 that are not) and educate us ?
Asked by Anonymous.
- A:Answer They do have Geek Squad service you can use for this setup at a cost. You may want to pay for the membership so you can call them and use them again.
Answered by Reepercreaper
Q: QuestionI have a Surface Pro (original edition) and a Samsung TV. I also have an HDMi cable which goes from the MiniPort on my Surface to the HDMi port on the TV. I can't get the TV to recognize the computer. It worked very well where I used to live.
Asked by CathyY.
- A:Answer Technical service telephone number
Answered by Anonymous