About this model -
I had read other's comment that this is air conditioner is not cooling at all. But I did not took them seriously and bought this from Amazon based on the rating (#4 in Home & Kitchen > Heating, Cooling & Air Quality > Air Conditioners & Accessories > Window). But they were right!! This is one of the worst designed model from Frigidaire. With the temperature sensing remote, the engineers at Frigidaire forgot to implement the sole purpose of the air conditioner that is cooling. I did everything to make this work by reading and following the instructions mentioned in the use and care manual but in vain. I felt like I wish I would have taken those reviews seriously.
About the Frigidaire -
They might be market leader in room air-conditioner (I am guessing, because on every other window, I see Frigidaire air conditioner). But there customer support is awful. Just wanted to confirm whether the unit is defective, or I am doing something wrong, I tried to reach customer support using all their number mentioned on their manual/website, from each called support number, IVR gave me new number to call. The number I have called - 800-944-9044, 706-860-4110, 888-775-6937, 800-374-4432, 706-860-4110. Not only this, the customer contact form available on their website gave some error after submitting my concern. This is a big question mark on their capability on providing service after sales.