Q: Does the installation service include connecting the range to the gas line?

A: Yes, the installation includes connecting the range to a functional, non-corroded gas shutoff valve using a new, required gas connector kit (purchased separately).

Q: Why is an anti-tip bracket installation necessary?

A: An anti-tip bracket installation is a safety requirement, and if refused, the unit cannot be installed.

Q: What does the Gas Range Install service include?

A: The Gas Range Install service includes installation of the range, connection to a functional gas shutoff valve and electrical source, connection to the shutoff valve with a new gas connector kit (purchased separately), connection to an existing electrical outlet, installation of an anti-tip bracket, leveling and testing of the unit, and a customer demonstration.

Q: What if my gas shutoff valve needs replacement?

A: Valve replacement is not included in the standard installation and may result in a drop-off only appointment.

Q: Is the gas connector kit included in the installation service?

A: No, the gas connector kit is purchased separately.

Q: I ordered a gas range yesterday. I currently have a electric stove and there is no gas line. Just confirming that the install includes running a new gas line from the basement to the new gas stove Thank you, Kyle

A: Need to ask Best Buy support. I’d be extremely surprised if they actually install a new gas line.

Q: Do I have to purchase a Gas range from Best Buy to get this Gas range install package?

A: Yes I believe so.

Q: Can the installer disconnect my gas range and reconnect the new one? Or does my gas company have to do the new connection?

A: We recently had a gas range installed that we bought at Best Buys. A third person gas specialist was hired by Best Buys and came and did the job just fine. Hope this answers your question.