GE - 1.6 Cu. Ft. Over-the-Range Microwave - Black

Q: QuestionI am finding the keypad very hard to see. The choices are more gray on black rather than white. Even with the light on and my glasses on I have to struggle to see it. Is this a defect?

Asked 4 years ago by amiga.

• A:Answer I have the saame problem, have to get the flashlight in order to use the microwave

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  Answered 3 years ago by suprdvtx

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Q: QuestionA red light on the "filter" on the display came on. Now I can't get it to turn off.

Asked 4 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel

• A:Answer Hi - The Upfront Filter design found on select GE Series and Profile Series over-the-range microwaves allows for easy access to the charcoal filter and requires no tools to change the filter. Open the microwave door and press the access panel above the cavity opening where it says "PUSH" to lower the panel door. Models with an Upfront Filter have a Reset Filter notification light on the control panel to indicate when it is time to change the filter. The light will illuminate after approximately 6 months of use to alert user to replace the charcoal filter (if used) and clean/replace the grease filters. Reset by pushing and hold 3 seconds. When the Filter Replace LED turned on, replace filter and press Reset Filter and hold for 3seconds to reset. If the filter light remains on after reset, try resetting the microwave electronics by unplugging or by turning off power at the circuit breaker for 30 seconds or so. If you need further assistance, we encourage you to contact GE Appliance Service at 1-800-432-2737 or conveniently schedule an appointment online: http://www.geappliances.com/service_and_support/service/ - Keep in touch! SUE@GEA

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  Answered 4 years ago by GE Answers

  
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Q: Questiondoes it require an external vent?Want to know if the vent is internal or if we have to install an outside or external vent kit.

Asked 6 years ago by Joby.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel

• A:Answer has both options, but default vents into the room, but you can change to vent to the back.. after knocking out 2 small precut panels.

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  Answered 6 years ago by robert

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Q: QuestionVented InternallyDoes any modification need to be made to vent to the inside. I have no exhaust above cabonet. Should I buy the extra charcoal filter? Also, can the turn table be turned off?

Asked 7 years ago by Anonymous.

• A:Answer Hi-this is Sue from GE. Thanks for your interest! The blower will need to be rotated for indoor (recirculating) venting. The directions are provided in the installation instructions included with the microwave. Also, the recirculating charcoal filter is included. The turntable can be turned off when using larger dishes. Model JNM3161DFBB is the same microwave except assembled for indoor (recirculating) venting. Thanks for checking with us!

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  Answered 6 years ago by GE Answers

  
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Q: QuestionOld Microwave is GE Model JNM1851SM2ss...will this model match up with installation holesOur old Microwave is GE Model JNM1851SM2ss...will this model match up with current installation holes (in cabinet above microwave

Asked 8 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel

• A:Answer Hi -this is Sue from GE. Thanks for your interest in our GE model JVM3160RFSS. We appreciate your loyalty! Our 30" over-the-range microwaves are designed to be installed in the same standard upper cabinet space (30" min. width, 12" min.-13" max. depth). The height and depth of the models may vary slightly. The top mounting is basically the same. You will need to use the back wall mounting bracket included with the new model as they are similar but not interchangeable. Your model, JNM1851SM2SS was shipped assembled for recirculating (indoor) venting. Model JVM3160RFSS is shipped assembled for outdoor venting. If you choose model JVM3160, you will also need to purchase the optional recirculating charcoal filter JX81L and follow the recirculating venting instructions in the installation guide. You may want to consider model JNM3161RFSS. It is the same model except is shipped assembled for recirculating (indoor) venting. You can view online at: http://www.bestbuy.com/site/searchpage.jsp?_dyncharset=UTF-8&_dynSessConf=&id=pcat17071&type=page&sc=Global&cp=1&nrp=15&sp=&qp=&list=n&iht=y&usc=All+Categories&ks=960&fs=saas&saas=saas&keys=keys&st=+JNM3161RFSS Thanks for checking with us. Enjoy!

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  Answered 8 years ago by GE Answers

  
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Q: QuestionA thin card board is attached (right side)inside JVM3160 over the Range MicrowaveI recently bought JVM3160 over the range microwave. I see a thin cardboard is attached at the right side, inside the microwave. May I know what is the use of it.? or should I remove it. I don't see anything in the installation instruction manual.

Asked 5 years ago by AGST.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel

• A:Answer Hi AGST- This is Sue at GE Appliances. Thanks for your purchase! The cardboard cover on the right top or side wall of the microwave interior is there by design. The cardboard (mica) covers the waveguide system that feeds microwave energy into the cavity and should not be removed. The microwave should not be used for any function if this cardboard cover is not in place. If removed, it would require service to replace. Thanks for checking with us!

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  Answered 5 years ago by GE Answers

  
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Q: QuestionCan you use this microwave over the stove without an outside venting system?We do not have an outside venting system in our house. Will this microwave still work for us if we install it over our stove? Thank you.

Asked 7 years ago by Ann.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless steel

• A:Answer Yes, you can either vent back into the room or through an external vent. I vented internally. The configuration was easy, hardest part was installing the filter. It took a bit of finesse to remove the panel from the front of the unit.

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  Answered 7 years ago by Brian

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Q: QuestionWhich is cheaper - Buy a new magnetron tube or buy a new unit?What is the life expectancy of the magnetron tube in this unit? What is the warranty period? (Model: JVM3161DFWW SKU: 1624523)

Asked 8 years ago by Anonymous.

This question was asked about the related product: GE - 1.6 Cu. Ft. Over-the-Range Microwave - White

• A:Answer Magnetron priced at time my 11 yr old unit expired was $168.00. BestBuy GE unit was $200.00.

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  Answered 8 years ago by GoldenCadillac

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