
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Love these switches for my dumb non dimming lights. C by GE App connected easily but it took a few minutes to figure out how to connect them to my EHCO for voice control. It requires enabling an Alexa skill. The instructions were lacking in this department. The only thing I don't like is that the toggle does not work directionally like a regular old fashion switch. The toggle is bi-directional. You can press up or down to make the light turn on or off. Example if the light is on and you press the toggle up the light will turn off and vis a versa. Problem mainly arises in the two switches that I have side by side. If one light is off and I want to turn the other light off, but accidently hit both switches down the light that was off turns on.
Posted by JayJay
They work as advertised. Easy setup. Integrates with Alexa just fine. My complaint is, 1) it uses a lot of space in the electrical box. Instead of inserting the wires directly into the switch, it uses wire nuts that are bulky. 2) it comes with a single wall plate cover. If you're using it in a gang box with multiple switches, good luck trying to find a wall plate that will support the thickness that the switch adds from the wall. I have yet to find something compatible.
Posted by craigsugar
These work great and installation directions very straightforward. Won’t work without a neutral wire, but most homes built in the last 20 years will have them. Software allows you to remotely activate the switch or set up schedules, to include “groups” to control multiple switches at the same time. Works great to automatically turn on my outdoor lights at dusk and dawn.
Posted by BigMac
Customers recognize the CYNC Smart Switch for its ease of use, simple installation, and compatibility with Alexa. Users appreciate the scheduling feature for automating their lights. However, some customers find the toggle functionality and the app less desirable.