GE - Profile Series 22.2 Cu. Ft. French Door Counter-Depth Refrigerator - Slate

We bought this model based on the solid repair record, and we were looking for a French Door. The pros: 1) with our former side-by-side there was always a problem with wide objects like party trays. French doors solve that. Also have more room for tall objects & bottles with this design. 2) Freezer on the bottom is great 3) inside lighting and design very aesthetically pleasing. The cons: 1) If this model came in white we would have gotten it instead. The SS finish has no resistance at all to fingerprints, has to be wiped down every day 2) There is 1 drawer that you can't open unless you open both doors. That lets a lot of the cool out. 3) This model is very low energy, which means it cools down very slowly. You have to turn on the Turbo Cool setting to get the temp back to 40 degrees if you leave it open very long. If GE still made the model with a drink window, we would have preferred that to reduce the number of door openings. All in all, we're happy with it because it does what we bought it for; were also very happy with Geek Squad installation. A very very busy household might be better off with a different style.

This fridge is beautiful, the smudge proof finish is great. Pros: the finish, doors feel heavy and sturdy, auto fill option is fun (plus it tells you how many oz your getting), lighting is plenty. Cons: the doors off not even (the right side sits lower on the hinges), the deli drawer requires both doors to be open to access it (didn't realize it till after i made the purchase), the touch screen is not perfect, you have to touch it just right for the buttons to work, water lines in the back are a bit long and got kinked during installation, freezer racks come off the hinges sometimes. This purchase was an emergency purchase. I love the design and style but they could have put a bit more effort in making the plastic inside feel a bit more higher end for a Profile version. Overall im still happy with it and it works like is should

Follow-up review: First unit leaked water from the water dispenser spout (slow drip); auto fill did not always fill up to the top of container as it should have; had a broken gear on the freezer drawer; froze our food in the refrigerator (set to 37F; our thermometer check noted 26F). Best Buy installed a second identical unit N/C after this freezing incident. Second unit exhibited the same slow drip behavior. Geek Squad tech told us this should not happen. While the first unit required 5 repair visits in the first month of ownership, the second unit took only 5 days until it, too, froze our refrigerated food (again set to 37F; our thermometer check noted 26F). Best Buy replaced this second refrigerator with one from LG (our choice), never charged us a dime extra, even honored a price match on this one AND almost two weeks later no problems whatsoever! So while we highly recommend Best Buy (they worked with us through all of these hassles), we cannot recommend GE (caveat emptor!). This appears to be a design defect, so good luck to anyone who owns this model!

I purchased whole kitchen of GE Slate appliances. All were good except the refrigerator which is over priced and quality is poor. (Stick with LG). Freezer interior drawer rollers are cheap plastic and it just rolls on top of a plastic track so it comes off a lot which is very annoying. LG has luxury drawer tracks like a cabinet would have. The actual freezer drawer tracks are poor quality as well. (Same issue for frig drawers, tracks but are slightly better). Ice/Water in door is one lever combo with touch control to change back and forth unlike LG that has two levers eliminating the need for changing every time you want a drink. Finish is nice if you are like me and don't like finger print problem with stainless. Although this finish scratches easily. There is only a water filter and no air filter unlike LG that had both and GE water filters are more expensive. All in all this refrigerator is ok, but not great and considering the price, yes I would suggest LG over GE.

The freezer section has yet to be filled (as we have not yet moved in), but when opening the freezer drawer the other day it would not shut all of the way. I took the drawer out to discover that there is a set of gears on a roller, and there was a part on the end of this assembly that was broken (plastic). I immediately called the repair number and they are sending someone out this week to fix it. Curious, but the tech asked me if I wanted the part shipped to me or have the repair tech bring it. Between homes, why would I want the responsibility of having the part shipped to me?? Nevertheless, I hope that this refrigerator will perform better over the long run than it did before it got into heavy use!! We love the over refrigerator design and the automatic water filler feature, but only time will tell...

Sleek, stainless steel front offers a great design that is sure to make your kitchen look great. Counter depth ensures that it does not stick out too much. The theater style lighting inside is very cool and fades from low to bright when you open the doors. Separate compartment that you can designate different items for different temperatures and has color code lighting. French doors allow you to store wide trays, pizza boxes, ect. Very cool feature with the auto water fill, will come in handy for filling large pitchers so you don't have to stand and hold it. I'd say the auto fill works perfectly 9/10 times. Occasionally there is an error with the sensor and it leaves your glass short or possibly may overfill. Overall a great refrigerator, very quiet in my opinion.

We received this fridge on accident as Best Buy had the wrong model number next to the fridge we actually ordered. We purchased the one that has the kerig system and is now taking another month to receive. My husband was here for delivery and didn’t realize it was not the correct one. Now we are stuck with this one for awhile and it is so loud! You can hear it throughout the house and it’s driving me nuts. I am considering possibly cancelling my other order and going with something else. I hope that we just got a lemon but who knows. I like everything else about this fridge but I can’t handle the noise. It’s going to be an annoying Christmas!

So far my not impressed with my GE refrigerator. First one I received from Best Buy had a dent in the door and also one door was higher than the other. Best Buy took care of the issue by replacing it with another one. Now this is one is making little to no ice. I can only fill a half a cup of ice per day which is a real inconvenience because I make a blended iced coffee drink every morning. Now I have to call the manufacturer and wait for someone to come out and fix it. What a hassle and inconvenience. Also, I purchased a total of 4 GE appliances during there rebate promotion but I never received my rebate. So far I'm really disappointed in GE appliances and there customer service.